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Moving upmarket as a product manager: What changes and what stays the same?

Intercom, Inc.

This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog. During a conversation on the Intercom on Product podcast , Des Traynor and Paul Adams discussed the competition between startups and incumbents. Whoever does it fastest will win.

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The decade software ate the world

Intercom, Inc.

Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. . It is very possible that no other company has done as much to shape our decade as Jeff Bezos’s behemoth. Rise of mobile.

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The art of the pivot, part 2: How, why, and when to pivot

Lenny Rachitsky

In part one , I shared the largest-ever data set of startup pivots. ” —Aaron Levie, co-founder and CEO Discord: “We soft-launched Fates Forever in the fall of 2013 and, after months of testing, had a hunch it wasn’t going to be a hit, but we released it anyway in the spring of 2014 to confirm.

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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Here’s Rachel. For Slack, that was clearly the engineering and dev communities, who love new tools.

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Driven by Purpose: The Secret Behind Successful Products

The Product Coalition

In my experience, products without a clear, meaningful purpose face an uphill battle in several ways: The struggle to find traction: Without a clear purpose, it can be challenging to identify and attract a customers Difficulty differentiating: in crowded markets, differentiation is critical.

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Jonathan Anguelov on Aircall’s $65 million Series C success

Intercom, Inc.

Jonathan, you mentioned Aircall’s original vision and mission back in 2014 when you got started was to reinvent the business phone. Jonathan: Back in 2014, we thought, “Okay, we need to be able to build a phone system that any entrepreneur can use anywhere in the world.” Jonathan: Definitely.

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Speed and Substance: How To Innovate Consumer Insights

The Product Coalition

That’s why product leaders like Stefan Röse of the insights automation startup Quantilope focus on providing researchers with high-quality data as quickly as possible. Stefan Röse Stefan is the Senior Director, Strategic Accounts EMEA at Quantilope, a German-founded company established in 2014.