Remove 2014 Remove Crowdsource Remove Feedback Loop
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What we learned moving sales and product upmarket together

Intercom, Inc.

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Building a positive feedback loop. The last thing I’ll say is remember to invest in a positive feedback loop.