Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware. We continue to repeat that mantra to ourselves today, and we say it to anyone who’ll listen. Mind the traps.

Marketing 165

Marketing User Testing Customer Experience Messaging 165

Sachin Rekhi

MAY 7, 2022

So this past week I decided to re-read Peter Thiel's Zero to One , another New York Times best seller, that he published in 2014 based on lecture notes from a course on startups he taught at Stanford in 2012. Branding — A company has a monopoly on its own brand by definition, so creating a strong brand is a powerful way to claim a monopoly.

Weak Development Team 113

Weak Development Team Reporting Tools Advertising Startups 113

freshtrax

JULY 16, 2019

The system was enforced in Japan in 2014 which put it ahead of the world in the field. With a vision to deliver legal consultation to people in need as quickly as an ambulance, Bengo4 made a difference in the conventional industry where technology almost had never been applied. in 2011, Kudan went public in Japan in 2014.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

The Product Coalition

MARCH 22, 2021

Purrweb Key facts: The main office is based in Omsk, Russia; The company was founded in 2014; Team size is 60 people; The company has proven itself in various fields of expertise, including healthcare, logistics, real estate, sports and finance; 5-star reviews on Clutch.co, GoodFirms.co Take a closer look and find the company just for you.

UX 104

UX Research Software Feedback Software User Testing 104

Intercom, Inc.

JANUARY 10, 2019

I remember when I wrote that blog post in 2014, Google Now had just been announced. I don’t know when Stripe was founded, but in 2014 they weren’t very mature. Google Now looks a lot like it did in 2014. Again, that’s something I would have thought in 2014 was happening imminently. But it exists now.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

JULY 21, 2022

Rachel Hepworth: In 2014 and 2015, Slack had this incredible growth, but it was growth off a small base, based on very early adopters. If you have a brand or advertising campaign and you’re working with an external agency, how do you not need to change the workflows that you do internally for that external partnership?

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. How brands use concept testing: Todoist conducted 30-minute interviews with users to validate a new feature. Get feedback on different messaging and ads to find which resonates.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

svpg

SEPTEMBER 30, 2016

Kate would be the first to credit a pretty amazing team, including some exceptional engineers, and the vision and courage of the founders, but I would argue that without a Kate driving for the technology-based solutions that could actually power this business, there’s a good chance Netflix as we know it never would have happened.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Innovatemap

FEBRUARY 7, 2024

Launched in 2014, we’ll officially celebrate our 10th anniversary later this month. Since our start in The Speakeasy , our journey has been a testament to helping leaders we believe in achieve the product visions they believe in. But she needed a partner to translate her vision to a solution. “My

Healthcare 59

Healthcare Vision Technology Naming 59

Modus Create

JUNE 23, 2021

Transformational leadership is a leadership theory where a leader uses a vision or a goal to energize, inspire, and develop their team. Such leaders don’t treat vision as a tool to pacify stakeholders but as an essential value to power their routine. . Transformational leadership puts change at the center of business strategy.

Leadership 73

Leadership Technical Review Data Visualization Vision 73

Innovatemap

JANUARY 26, 2022

For nearly half a dozen NYC tech companies we’ve refreshed their brand, redesigned their product, and helped them speak to their audiences. Our team can infuse that expertise into a founder’s product vision to reach product-market fit and scale as fast as possible,” says Innovatemap Executive Growth Partner, Christian Beck. “By

B2C 52

B2C Vision Startups Research Software 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The Mixpanel homepage circa 2014. Thinking through a rebrand Amir, our CEO at Mixpanel, has shared his thoughts on our new vision. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The Mixpanel homepage circa 2014. Thinking through a rebrand Amir, our CEO at Mixpanel, has shared his thoughts on our new vision. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The Mixpanel homepage circa 2014. Thinking through a rebrand Amir, our CEO at Mixpanel, has shared his thoughts on our new vision. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Innovatemap

JULY 25, 2024

” Since our start in 2014, partnering with Nextech has been both a privilege and a priority. How We Innovated Alongside the Catapult Students During their visit, we focused on helping students discover innovative ways to build their personal websites through both brand and product design.

Feedback Software 52

Feedback Software Customer Feedback Education Customer Experience 52

Intercom, Inc.

APRIL 22, 2019

If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go. Our product vision is, “The knowledge you need to do your job should find you when you need it.” I think that’s a great way of articulating it. Rick : Yes, absolutely.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Notable clients in our portfolio include Google, Netflix, Cisco, The United Nations World Food Programme (WFP), and other brands from around the world like from New York or San Francisco.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Gainsight

MARCH 1, 2024

We finally have a seat at the table and have input into the strategic vision. Subsequently, as the head of Customer Experience at The New York Times, I helped the iconic brand shift to a subscriber-centric model. CS is now viewed as a strategic partner for both customers and the business. What’s changed: CS is always evolving.

Data Visualization 59

Data Visualization Customer Experience Technical Review Customer Feedback 59

The Product Cafe

DECEMBER 12, 2023

In 2014, David J Bland introduced this eye-opening concept in a tweet. It's insightful, but it might inadvertently narrow your vision. Many large companies do anonymous branding to receive unbiased and value-based feedback. If this scenario sounds familiar, you might be caught in the vicious Product Death Cycle.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

JUNE 25, 2019

We made it work and were incredibly successful in developing and launching a brand new product (more on that in another post). Shared understanding is achieved with a common vision and actual communication. We had to be, given our distributed group and the fact that we were working on the single most important product for the company.

Weak Development Team 87

Weak Development Team Research Software Customer Experience Leadership 87

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails. That was proving to be extremely powerful.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Department of Product

MAY 22, 2020

Can I customise it with my own branding? At the time, back in 2014, this was so much easier than having to navigate around using Google Maps. Commercial questions aside, the predominant theme in questioning is usually directly linked to the features offered in the product: Can it integrate with my existing CRM?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Roy Madden

MARCH 10, 2016

In 2014, WordPress reported that it was publishing 17 posts every second—or 1.5 The current of new ideas is so fast, that it is easier than ever to attach your brand to something considered more passé. More eyes, better vision: Crowdsource monitoring. million posts per day. In that year alone, 72 million websites were created.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Crowdsource 40

UX Studio: Product Management

JULY 9, 2021

The packages include short one-week sprints for defining visions and validating them with quick prototyping and longer packages for research services, branding, or design maturity audits. The team of Studio Graphene set off in London, where they are still headquartered, in 2014.

Research Software 52

Research Software UX User Testing Product Research 52

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience User Testing Technical Review 45

Product Innovation Educators

MAY 13, 2024

Horizon 3: Creating viable options for the future by investing in transformational activities aligned with the organization’s long-term vision. Since 2014, each episode dissects the art and science of product management, exploring the seven research-backed knowledge areas for product mastery. It’s the products.”

Customer Experience 262

Customer Experience Technical Review Product Research Research Software 262

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

One of them was our co-founder Stephen Cognetta back in 2014-2015. As such, PMs should study up on concepts like A/B testing , product vision , key metrics, product design , and more. The best Googlers are those who can come up with brand new solutions to brand new problems. Should You Work At Google?

Reporting Tools 98

Reporting Tools Software Engineering User Testing Customer Experience 98

Business of Software Conference

JULY 20, 2020

Dubin the founder in the face of the company has this vision. It was done in 2014 and they were interested in understanding what had happened to American households spending patterns since the advent of the first true smartphones. These are brands that require reinvention. They are brands that are into erosion.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

JANUARY 28, 2021

She ran for the United States House of Representatives from California’s 21st congressional district in 2014 and for Governor of California in 2018. And then the third thing, I would say, is coming together on a real future vision of what government should be. ” And that’s the part that hinders innovation.”.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

UX Planet

JANUARY 2, 2025

For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany. Google wouldnt have wanted to risk the trust in its brand for a chat app, at least not before it was sure to get it right.

Artificial Inteligence 98

Artificial Inteligence ChatGPT Research Software User Testing 98

Business of Software Conference

JUNE 19, 2020

And we were going to commit to that vision, which meant by our estimate so we’re going to take 18 months of getting kicked in the teeth on a feature disparity in order to basically make sure that the numbers were dead accurate. And in the 2014 version there was only like 400 companies on it. Jenny loves it.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52