Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. I worked with a hyper-funded startup that grew too fast too soon, fixating on “fundable” metrics, and eventually had to be sold off. This learning did not come cheap.

User Testing 125

User Testing Customer Experience Onboarding KPIs Branding 125

Innovatemap

JANUARY 26, 2021

The agency serves high-growth SaaS startups and scaleups through excellence in product management, product marketing, product design, and brand. The growth is in direct correlation to the accelerated trend of startups and scaleups investing in a stronger digital presence for their brand and for product-led growth strategies.

Research Software 98

Research Software Web Development Web Developers Vision 98

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. Origin of Lean Thinking. Thiel starts by sharing the origin story of lean thinking.

Weak Development Team 113

Weak Development Team Reporting Tools Advertising Startups 113

Intercom, Inc.

APRIL 26, 2018

Adam: In the years that have passed since the book originally came out in 2014, how has your thinking about habits evolved? There haven’t been any changes since the book came out in 2014. But now we use startup methodologies: we talk to customers and listen to what they say. There’s a greater awareness now that this is for real.

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User Testing Research Software Product Research Weak Development Team 223

Mind the Product

MAY 25, 2018

This forced us to think and act more like a startup, with JustGiving’s CEO in the role of angel investor – and we knew funding would be cut if we didn’t produce results. JustGiving was a well-known brand, but firmly associated with registered charities. 2014 – Testing and Growing the Team. The Yimby homepage, 2013.

User Testing 134

User Testing Weak Development Team Onboarding KPIs Customer Experience 134

freshtrax

AUGUST 6, 2019

From internship to startup. Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. Currently, he is the owner of one of the top brand design companies in Japan called IN FOCUS INC. Learn more about Startup Fukuoka here.

User Testing 81

User Testing Customer Experience Naming Vision 81

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. It powers THG’s own brands, including lookfantastic, MyProtein, ESPA and Glossybox, as well as such international giants as Nintendo and Honda.

Analytic Tools 120

Analytic Tools Research Software Data Visualization Government 120

The Product Coalition

AUGUST 23, 2023

A few points to consider: 91% of consumers are likely to switch to a brand or product that supports a good cause, given a similar price and quality. 74% of consumers expect brands to take a stand on important issues. A greater purpose builds loyalty and trust amongst otherwise fickle consumers.

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Weak Development Team Customer Experience Technical Review Customer Feedback 136

The Product Coalition

DECEMBER 14, 2019

S-PRO Headquarters: Kyiv, Ukraine Founded in: 2014 Employees: 150+ Minimum project size: $25 000 Hourly rates: $25–49 Contact details: hi@s-pro.io The Sneakers Agency is a full-service digital product development company focused on helping brands launch and grow their businesses.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. Purrweb’s main goal as a UI/UX design agency is to help startups quickly, but without any loss of quality, create mobile apps, websites, or desktop apps. So, it’s no wonder that they provide a discount to the startups they believe in.

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UX Research Software Feedback Software User Testing 97

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. There’s no need to be?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Here’s Rachel. For Slack, that was clearly the engineering and dev communities, who love new tools.

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Download Feedback Software Data Visualization Customer Experience 215

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

freshtrax

MAY 8, 2019

Though this is one of the newest mobile payment services, its brand awareness is very high because of the generous reward promotion campaign it conducted in December 2018. (We Release: December 2014. Origami is the Japanese leading mobile payment startup company based in Tokyo. Image credit: PayPay. As of April 2019).

Research Software 96

Research Software Banking User Testing Technology 96

ProductPlan

APRIL 9, 2020

Carlos founded Product School in San Francisco in 2014. Useful for breaking into brand new markets. Smaller startups may only be able to use one or two efficient and cheap methods, whereas massive companies will be able to do much more. What is Qualitative Research? App store reviews: Sometimes the qualitative data comes to you!

Product Research 105

Product Research User Testing Research Software Data Visualization 105

Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. “By 2013/2014, I realized there’s a big opportunity in this industry. 2,000+ customers. 5 products. Presently, Kovai.co

Customer Experience 82

Customer Experience User Friction Enterprise Document 82

Mixpanel

JUNE 3, 2019

MAU, or Mobile Apps Unlocked, is a gathering of 2,500+ leaders from top mobile brands around the world that takes place every spring in Las Vegas. In the last five years alone, we’ve seen 150 unicorns claim their place, compared to the 39 unicorns founded in the prior decade (2004-2014). But what’s behind this increase?

Data Visualization 69

Data Visualization Analytic Tools Information Feedback Software 69

UX Studio

DECEMBER 14, 2023

2014: Product design course As knowledge sharing was a driving force across the team from the early days, we started our Product Design course early on. We facilitated 13 courses in a row, one in each semester starting in 2014 Autumn, up until the Pandemic interrupted our nice sequence in 2020.

Research Software 90

Research Software UX Feedback Software User Testing 90

Intercom, Inc.

DECEMBER 18, 2018

Jackson (@StartupLJackson) May 17, 2014. In the example below, a reader who’s shown their interest in author Stephen King by “following” him on Amazon received an automated email when his newest novel was released: When done thoughtfully, personalization helps your user build more affinity with your brand. On-brand design.

User Testing 150

User Testing Customer Experience Analytic Tools Research Software 150

UX Studio: Product Management

JANUARY 25, 2022

Since 2013, we’ve been working with rising startups and established tech giants, like Google, HBO, and Netflix, just to name a few. To manage the remote collaboration effectively, we have created a framework that enables us to work with startups and industry leaders worldwide. Digital Media Team. out of 5, according to Clutch. “We

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Mind the Product

APRIL 18, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design.

Research Software 80

Research Software User Testing Customer Experience Workshop 80

The Accidental Product Manager

NOVEMBER 26, 2018

As is the case with every startup, just a short time ago Paytm didn’t even exist. The company got into a disagreement in 2014 with India’s central bank who put restrictions how they were going to accept credit card payments. Paytm is a brand new company – it was started in 2010. How Paytm Become So Successful.

Government 73

Government Product Management Product Manager Banking 73

Innovatemap

JANUARY 26, 2022

For nearly half a dozen NYC tech companies we’ve refreshed their brand, redesigned their product, and helped them speak to their audiences. The city has a concentration of DTC and B2C startups and scale-ups with product needs. The team are experts in digital product management, research, branding, marketing, and design.

B2C 52

B2C Vision Startups Research Software 52

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. They also provide expertise in brand naming, go-to-market strategies, and campaign development.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". The title is not important; the work they do is.

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Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

APRIL 22, 2019

Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. Kaitlyn : As you mentioned, this is your second startup journey. If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Coalition

DECEMBER 10, 2019

Since 2014 this community has grown from a publication, to a Slack community of 6,000+ , to a podcast series now with over 1000 listeners. (and give me a hand if you’d like to help) This could be you (on the right, not the left) I’m VERY excited to be able to share that in 2020 I’ll be taking the Product Coalition on tour, across Europe.

Travel 78

Travel Advertising Workshop Branding 78

The Accidental Product Manager

AUGUST 27, 2018

Getting their target customers to pay attention to GM’s high-end brand has always been a bit of a challenge. There are a number of startup firms that are currently testing this model. Clutch Technologies, which is based in Atlanta, started operations in 2014. GM is preparing to roll out their Book By Cadillac program.

Product Management 66

Product Management Product Manager User Testing Transportation 66

freshtrax

SEPTEMBER 24, 2019

Q: Adjust expanded to Japan in 2014. However, our customer base has expanded from mobile-first companies to more traditional, national brands as mobile becomes essential to every company’s marketing strategy. and cybersecurity startup Unbotify in February 2019. Opening a new global office in Japan.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

The Product Coalition

AUGUST 18, 2018

With the abundance of ad tech players regularly added to a brands’ media plan, understanding exactly where your ad budget is going is nearly impossible. As a startup, there will always be major challenges during organizational transitions. Brand lead, creative lead, media lead, and analytics lead.

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The Mixpanel homepage circa 2014. Mixpanel has been around for a while, and like any startup, lots of legacy decisions and libraries accumulate throughout the product.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The Mixpanel homepage circa 2014. Mixpanel has been around for a while, and like any startup, lots of legacy decisions and libraries accumulate throughout the product.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The Mixpanel homepage circa 2014. Mixpanel has been around for a while, and like any startup, lots of legacy decisions and libraries accumulate throughout the product.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Intercom, Inc.

FEBRUARY 7, 2019

Then I left Google in 2014 to start Coda. How has that transition been for you, going from the giant company that is Google back to the early-stage startup that is Coda? The most important piece of launch is a brand-new mobile experience, which is pretty awesome. Then I moved back to the Bay Area and joined Google.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Usersnap

AUGUST 12, 2024

Practical tools should be user-friendly and customizable, allowing tailored surveys to match your brand. Premium Plan: The Premium Plan starts at $319/month and provides custom branding, a mobile SDK, and multilingual translations. Hotjar Hotjar, launched in 2014, is another powerful tool for user feedback and behavior analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

AUGUST 2, 2018

Industry is organized by The Product Collective , an organization founded in 2014 to bring product managers together and build communities, especially outside of Silicon Valley. The summit is a great opportunity to hear from key thought leaders and brands in the industry. If you are based in Europe, don’t worry about missing out.

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Events B2B UX Workshop 60