The Secret PM Handbook

DECEMBER 15, 2015

Nils first met Hubert Palan in November 2014 at the Product Management Summit in San Francisco. Nils first met Hubert Palan in November 2014 at the Product Management Summit in San Francisco. I will be crossposting the new episodes from the new site to this feed as they are published (I’m a little behind now but will catch up!).

Systems Review 150

Systems Review Definition Presentation Engineering 150

The Secret PM Handbook

SEPTEMBER 1, 2017

Image “No” copyright (c) 2014 Henry Burrows, Attribution-ShareAlike 2.0 It’s a different process if the enhancement is a good idea, but you are just unable to prioritize it highly enough to replace something else on the roadmap. I’ll do another article on that soon. Generic – CC BY-SA 2.0 ) .

Data Visualization 199

Data Visualization Customer Experience Roadmap Presentation 199

Alchemer Mobile

JUNE 20, 2019

In 2014, General Motors faced a huge crisis after faulty ignition switches caused 124 deaths. They can collect your customers’ complaints and help you identify the problem. Respond in a Timely Manner. The company had to recall 2.6 million vehicles over the first three months of the year.

Feedback Software 210

Feedback Software User Testing Customer Feedback Customer Experience 210

Roman Pichler

JANUARY 8, 2019

Alternatively, you may want to unbundle one or more features into a new product, as Facebook did with Messenger in 2014 when the company released the messaging feature as a stand-alone app. Capture your decisions and document the new strategy for your product, for instance by creating a new, forward-looking Product Vision Board.

Product Research 221

Product Research Customer Experience User Testing Analytic Tools 221

Intercom, Inc.

MAY 1, 2018

To bring us up to early 2014, you might be familiar with Product Hunt. When 2014 arrived, we had engineers, business people, videos, our chat room, etc. There’s no one certain way to design a landing page, it just looks like great design, preferably with a good product to back it up. We had everything covered and optimized.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Good Product Manager

NOVEMBER 12, 2014

The webcast will be held on Wednesday, November 19, 2014 at 11am ET and is free to attend. — Jeff Lash (@jefflash) November 10, 2014. — Jeff Lash (@jefflash) October 28, 2014. — Jeff Lash (@jefflash) October 28, 2014. — Jeff Lash (@jefflash) October 28, 2014.

Product Research 92

Product Research Product Management Product Manager Management 92

Roman Pichler

JUNE 14, 2016

The messenger feature used to be part of the main Facebook app until it was unbundled in April 2014. Interestingly, features and components can become products in their own right. Take the Facebook Messenger app for example.

User Testing 222

User Testing Customer Experience Product Research Agile 222

The Secret PM Handbook

SEPTEMBER 1, 2017

Image “No” copyright (c) 2014 Henry Burrows, Attribution-ShareAlike 2.0 It’s a different process if the enhancement is a good idea, but you are just unable to prioritize it highly enough to replace something else on the roadmap. I’ll do another article on that soon. Generic – CC BY-SA 2.0 ) .

Data Visualization 261

Data Visualization Customer Experience Roadmap Presentation 261

Centercode

JUNE 13, 2023

Our November 2014 Release has some great new features that build on the significant leaps we made with our big June Release earlier this year. We’re constantly striving to provide better, more efficient tools for you to run your beta program, and this release is no different. The following are the key highlights of this […]

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Mind the Product

APRIL 20, 2017

Chinese users have been able to book a taxi with ride-sharing and taxi-hailing service Didi since January 2014. WeChat took this tradition digital in 2014, with the release of its Red Packet delivery as an extension of its mobile payment. It is just like UberEats (started August 2014) inside WeChat.

Development 164

Development Data Visualization Transportation Customer Experience 164

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. To fix it, we had to change how we worked with our product team.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product Coalition

OCTOBER 25, 2020

Operating since 2014, the studio has become one of the leading and biggest animation studios in Eastern Europe. Shoot You might be what you are searching for your business. link] BluBlu Studios BluBlu Studios is a 2D animated video production company with offices in Warsaw (Poland) and Chicago (USA).

Airlines 157

Airlines Magazine Advertising Travel 157

Mind the Product

AUGUST 30, 2018

Science vs Stories by Linda Rising. The Art of Saying No by Mina Radhakrishnan. We Shape our Products, and Our Products Shape Us by Josh Brewer. Where do Great Products Come From? by Jon Kolko. Being Human in a Digital World: Lessons from the intersection of tech & culture by Genevieve Bell. Build badass users by Kathy Sierra.

Research Software 165

Research Software User Testing Customer Experience Product Research 165

The Product Coalition

AUGUST 28, 2023

Embracing a Lifelong Learner Mindset The year was 2014, and a quiet yet profound revolution was stirring in the world of education. While my college memories from 2009 were punctuated with the hum of videotape lectures, a new dawn was on the horizon, heralded by platforms like Coursera.

Reporting Tools 128

Reporting Tools Artificial Inteligence Education Engineering 128

Alchemer Mobile

FEBRUARY 6, 2020

Gary Vaynerchuk (@garyvee) April 2, 2014. “If ” – Gibson Biddle , former VP of Product at Netflix / @gibsonbiddle. You can market your ass off, but if your product sucks, you’re dead.

Customer Experience 147

Customer Experience Product Management Product Manager Product Research 147

Mind the Product

DECEMBER 5, 2017

Science vs Stories by Linda Rising. The Art of Saying No by Mina Radhakrishnan. We Shape our Products, and Our Products Shape Us by Josh Brewer. Where do Great Products Come From? by Jon Kolko. Being Human in a Digital World: Lessons from the intersection of tech & culture by Genevieve Bell. Build badass users by Kathy Sierra.

Customer Experience 0

Customer Experience Customer Feedback Technology Product Strategy 0

UX Planet

FEBRUARY 10, 2024

Systems Thinker, 2014. 91–128, 2014. The Foundation for Systems Change: How to leverage systems thinking, systems mapping, and causal loop diagrams to resolve complex problems. JONES, Peter H. Systemic design principles for complex social systems. Social systems and design, v. ARNOLD, Ross D.; WADE, Jonathan P. 669–678, 2015.

Research Software 118

Research Software Feedback Software Product Research User Testing 118

Intercom, Inc.

APRIL 26, 2018

Adam: In the years that have passed since the book originally came out in 2014, how has your thinking about habits evolved? There haven’t been any changes since the book came out in 2014. There are so many products out there built with the best intentions that users just never use. There’s a greater awareness now that this is for real.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

bpma ProductHub

JANUARY 3, 2017

Christine Riordan in her 2014 Harvard Business Review (HBR) article, “Diversity Is Useless Without Inclusion” illustrates the importance of making the workplace more inclusive for all to achieve a diverse workforce. Cute puns aside, there is truth to these issues even today. “Ms.

Product Management 105

Product Management Product Manager Management Management 105

freshtrax

JUNE 11, 2019

137 billion USD) in 2014 to 17,268 billion yen (approx. With little change from 2014, SoftBank remains as the top tech company by capital value. Since our last article in 2014, Yahoo! This article was originally published in June 2014. 133 billion USD) in 2013 to 14,899 billion yen (approx. 159 billion USD) in 2015.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Roman Pichler

APRIL 2, 2019

Remember when Facebook unbundled Messenger in 2014 and launched it as a standalone app? While it’s is a reason to celebrate—the product has finally entered the growth stage and become successful—we now have to cope with an increasingly large and heterogenous target group, more diverse needs, more features, and more development teams.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

Mind the Product

OCTOBER 20, 2016

Taking on the Mobile proposition at M&S in 2014, meant taking on a group of neglected products that were suffering from a lack of clear purpose, both internally and externally. Inheritance Tax. When you inherit a product, you also take on it’s attached reputation and standing within your company as a tax.

Research Software 147

Research Software Feedback Software User Testing Marketing 147

The Product Coalition

APRIL 3, 2023

By understanding the basics of Scrum and how it works in practice, you can get started on your own Agile journey as a product manager. Citations: Schwaber, K. Scrum guide. Sutherland, J. Scrum: The art of doing twice the work in half the time. Crown Business. You can also check out this course on Coursera to learn more about the Agile process.

Agile 152

Agile Feedback Software Development Technical Review 152

Roman Pichler

JUNE 6, 2017

The product was rightly discontinued in 2014 after it had experienced a continued decline in sales. You should, of course, do the opposite: retire products that are no longer sufficiently beneficial. Take the iPod Classic, Apple’s original and iconic MP3 player. Clinging to Question Marks.

Customer Experience 179

Customer Experience Data Visualization Branding Development 179

bpma ProductHub

APRIL 30, 2017

Christine Riordan in her 2014 Harvard Business Review (HBR) article, “Diversity Is Useless Without Inclusion” illustrates the importance of making the workplace more inclusive for all to achieve a diverse workforce. Cute puns aside, there is truth to these issues even today.

Development 150

Development Product Management Product Manager Management 150

The Product Coalition

FEBRUARY 14, 2022

Photo by Skitterphoto from Pexels In 2014, at the ProductX conference, I won second place for my presentation on time management for busy product managers. Back in 2014, the default wasn’t data science, it was still considered almost science fiction, and when you needed prediction functionality you simply went to the developers.

User Testing 143

User Testing Data Visualization Product Management Product Manager 143

The Accidental Product Manager

NOVEMBER 2, 2020

So way back in 2014, the folks over at Facebook shelled out US$22B to buy the startup app maker WhatsApp. Its popularity made it an attractive investment opportunity for Facebook who purchased the company in 2014 for a great deal of money. This is why Facebook was willing to spend $22B to purchase the company in 2014.

Product Management 111

Product Management Product Manager Data Visualization Customer Experience 111

Roman Pichler

MAY 10, 2016

In September 2014, I had a first version of the book available for review—MVP number two. While the workshop helped me validate the need the book should address, I was not able to tackle another key risk with it: writing the book in the right way so that the need was properly met and the product sufficiently differentiated.

Books 152

Books Product Research Feedback Software Workshop 152

Intercom, Inc.

DECEMBER 31, 2019

Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. It is very possible that no other company has done as much to shape our decade as Jeff Bezos’s behemoth. Rise of mobile.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Product Talk

JUNE 12, 2019

I first met Hope in 2014 when she asked me to coach her product teams at CareerBuilder. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs.

Reporting Tools 238

Reporting Tools Feedback Software Data Visualization Product Research 238

The Product Coalition

DECEMBER 29, 2020

Product School was founded in 2014, from a small coworking space in San Francisco. The Agile Manifesto was launched Product Management in the 2010s By 2010, the Product Management community was going from strength to strength, and expanding all over the world. The global product community started getting the recognition it deserved.

Reporting Tools 178

Reporting Tools Product Management Product Manager User Testing 178

The Secret PM Handbook

SEPTEMBER 1, 2017

Image “No” copyright (c) 2014 Henry Burrows, Attribution-ShareAlike 2.0 It’s a different process if the enhancement is a good idea, but you are just unable to prioritize it highly enough to replace something else on the roadmap. I’ll do another article on that soon. Generic – CC BY-SA 2.0 ) .

Data Visualization 150

Data Visualization Customer Experience Roadmap Presentation 150

Intercom, Inc.

AUGUST 8, 2019

From Twitter, I ended up going to Slack in 2014, about six months after it launched. Kaitlin: Turning our attention to your time at Slack, you joined in 2014, as mentioned. Kaitlin: I’m sure it’s changed over the years, certainly since 2014. This was 2008, and by the time I left, I think there were 3,000 employees.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

The Product Coalition

MARCH 4, 2024

Sequoia, on the other hand, reaped significant rewards when Facebook acquired WhatsApp for a staggering $22 billion in 2014. For WhatsApp, the injection of capital provided the resources needed to scale its operations, develop new features, and ultimately reach a global audience. Facebook, now known as Meta Platforms, Inc.,

Analytic Tools 111

Analytic Tools Customer Experience Data Visualization User Testing 111

The Product Coalition

JULY 11, 2022

The track gained renewed attention in 2014, when Daniel Radcliffe, performed the entire song flawlessly on the Tonight Show with Jimmy Fallon. link] In the original song the lyrics, every two lines move to the next letter of the alphabet.

Positioning 120

Positioning Product Research Product Management Product Manager 120

Mind the Product

MAY 7, 2019

Two useful references that came up were Geert Hofstede’s cultural dimensions theory, and the 2014 book by Erin Meyer, The Culture Map: Breaking Through the Invisible Boundaries of Global Business. However, being mindful of country-based insights from studies on cultural differences does help.

Travel 155

Travel Feedback Software Reference Messaging 155

Product Management Unpacked

APRIL 25, 2019

According to Towers Watson’s 2013-2014 Change and Communication ROI Study, companies effective in change management and communication are three-and-a-half times more likely to outperform industry peers that are less effective in these areas. Communicate, communicate, communicate.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148