Intercom, Inc.

SEPTEMBER 28, 2021

This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog. In recent years we have increasingly focused on upmarket, enterprise-scale customers.

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

Mind the Product

APRIL 20, 2017

Chinese users have been able to book a taxi with ride-sharing and taxi-hailing service Didi since January 2014. WeChat took this tradition digital in 2014, with the release of its Red Packet delivery as an extension of its mobile payment. It is just like UberEats (started August 2014) inside WeChat.

Development 202

Development Data Visualization Transportation Customer Experience 202

The Product Guy

JUNE 25, 2018

Kennan Murphy-Sierra graduated from Stanford in 2014 with a computer science degree. When we all work in harmony, the workplace transforms into an efficient, educational, and enjoyable environment. About Kennan Murphy-Sierra.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Roman Pichler

NOVEMBER 6, 2018

Alternatively, you may want to consider breaking up your product, for example, by unbundling one or more features and launching them as a separate product like Facebook did with the Messenger app in 2014. Both options will reduce your workload and make it easier to achieve sustainable pace.

Product Management 248

Product Management Product Manager Management Management 248

The Secret PM Handbook

DECEMBER 15, 2015

Nils first met Hubert Palan in November 2014 at the Product Management Summit in San Francisco. Nils first met Hubert Palan in November 2014 at the Product Management Summit in San Francisco. I will be crossposting the new episodes from the new site to this feed as they are published (I’m a little behind now but will catch up!).

Systems Review 150

Systems Review Definition Presentation Engineering 150

The Secret PM Handbook

SEPTEMBER 1, 2017

Image “No” copyright (c) 2014 Henry Burrows, Attribution-ShareAlike 2.0 It’s a different process if the enhancement is a good idea, but you are just unable to prioritize it highly enough to replace something else on the roadmap. I’ll do another article on that soon. Generic – CC BY-SA 2.0 ) .

Data Visualization 199

Data Visualization Customer Experience Roadmap Information 199

Roman Pichler

JANUARY 8, 2019

Alternatively, you may want to unbundle one or more features into a new product, as Facebook did with Messenger in 2014 when the company released the messaging feature as a stand-alone app. Capture your decisions and document the new strategy for your product, for instance by creating a new, forward-looking Product Vision Board.

Product Research 223

Product Research Customer Experience User Testing Analytic Tools 223

Alchemer Mobile

JUNE 20, 2019

In 2014, General Motors faced a huge crisis after faulty ignition switches caused 124 deaths. They can collect your customers’ complaints and help you identify the problem. Respond in a Timely Manner. The company had to recall 2.6 million vehicles over the first three months of the year.

Feedback Software 210

Feedback Software User Testing Customer Feedback Customer Experience 210

Roman Pichler

JUNE 14, 2016

The messenger feature used to be part of the main Facebook app until it was unbundled in April 2014. Interestingly, features and components can become products in their own right. Take the Facebook Messenger app for example.

User Testing 232

User Testing Customer Experience Product Research Agile 232

Mind the Product

AUGUST 30, 2018

Science vs Stories by Linda Rising. The Art of Saying No by Mina Radhakrishnan. We Shape our Products, and Our Products Shape Us by Josh Brewer. Where do Great Products Come From? by Jon Kolko. Being Human in a Digital World: Lessons from the intersection of tech & culture by Genevieve Bell. Build badass users by Kathy Sierra.

Research Software 188

Research Software User Testing Customer Experience Product Research 188

Intercom, Inc.

MAY 1, 2018

To bring us up to early 2014, you might be familiar with Product Hunt. When 2014 arrived, we had engineers, business people, videos, our chat room, etc. There’s no one certain way to design a landing page, it just looks like great design, preferably with a good product to back it up. We had everything covered and optimized.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

The Product Coalition

AUGUST 28, 2023

Embracing a Lifelong Learner Mindset The year was 2014, and a quiet yet profound revolution was stirring in the world of education. While my college memories from 2009 were punctuated with the hum of videotape lectures, a new dawn was on the horizon, heralded by platforms like Coursera.

Reporting Tools 142

Reporting Tools Artificial Inteligence Education Engineering 142

The Secret PM Handbook

SEPTEMBER 1, 2017

Image “No” copyright (c) 2014 Henry Burrows, Attribution-ShareAlike 2.0 It’s a different process if the enhancement is a good idea, but you are just unable to prioritize it highly enough to replace something else on the roadmap. I’ll do another article on that soon. Generic – CC BY-SA 2.0 ) .

Data Visualization 261

Data Visualization Customer Experience Roadmap Information 261

Mind the Product

DECEMBER 5, 2017

Science vs Stories by Linda Rising. The Art of Saying No by Mina Radhakrishnan. We Shape our Products, and Our Products Shape Us by Josh Brewer. Where do Great Products Come From? by Jon Kolko. Being Human in a Digital World: Lessons from the intersection of tech & culture by Genevieve Bell. Build badass users by Kathy Sierra.

Customer Experience 0

Customer Experience Customer Feedback Technology Product Strategy 0

Centercode

JUNE 13, 2023

Our November 2014 Release has some great new features that build on the significant leaps we made with our big June Release earlier this year. We’re constantly striving to provide better, more efficient tools for you to run your beta program, and this release is no different. The following are the key highlights of this […]

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Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. To fix it, we had to change how we worked with our product team.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product Coalition

OCTOBER 25, 2020

Operating since 2014, the studio has become one of the leading and biggest animation studios in Eastern Europe. Shoot You might be what you are searching for your business. link] BluBlu Studios BluBlu Studios is a 2D animated video production company with offices in Warsaw (Poland) and Chicago (USA).

Airlines 158

Airlines Magazine Advertising Travel 158

The Product Coalition

APRIL 3, 2023

By understanding the basics of Scrum and how it works in practice, you can get started on your own Agile journey as a product manager. Citations: Schwaber, K. Scrum guide. Sutherland, J. Scrum: The art of doing twice the work in half the time. Crown Business. You can also check out this course on Coursera to learn more about the Agile process.

Agile 163

Agile Feedback Software Development Technical Review 163

The Product Coalition

FEBRUARY 14, 2022

Photo by Skitterphoto from Pexels In 2014, at the ProductX conference, I won second place for my presentation on time management for busy product managers. Back in 2014, the default wasn’t data science, it was still considered almost science fiction, and when you needed prediction functionality you simply went to the developers.

User Testing 155

User Testing Data Visualization Product Management Product Manager 155

Product Innovation Educators

MARCH 27, 2023

We conducted two more retrospective analyses covering 2004-2013 and 2014-2021. Even though these companies were diverse in industry, size, and geography, their practices were consistent. How they executed those practices depended on their industry and culture.

User Testing 223

User Testing Crowdsource Healthcare Finance 223

Mind the Product

MARCH 7, 2017

The Culture Map: Breaking Through the Invisible Boundaries of Global Business ; Erin Meyer, PublicAffairs 2014. Navigating the Cultural Minefield , Erin Meyer, HBR, May 2014. Intercultural Communication and Conflict Resolution. International Leadership and Organizational Behavior. References. Cassels et al.

Weak Development Team 168

Weak Development Team Product Management Product Manager Management 168

Roman Pichler

JUNE 6, 2017

The product was rightly discontinued in 2014 after it had experienced a continued decline in sales. You should, of course, do the opposite: retire products that are no longer sufficiently beneficial. Take the iPod Classic, Apple’s original and iconic MP3 player. Clinging to Question Marks.

Customer Experience 190

Customer Experience Data Visualization Branding Development 190

Alchemer Mobile

FEBRUARY 6, 2020

Gary Vaynerchuk (@garyvee) April 2, 2014. “If ” – Gibson Biddle , former VP of Product at Netflix / @gibsonbiddle. You can market your ass off, but if your product sucks, you’re dead.

Customer Experience 147

Customer Experience Product Management Product Manager Product Research 147

Roman Pichler

APRIL 2, 2019

Remember when Facebook unbundled Messenger in 2014 and launched it as a standalone app? While it’s is a reason to celebrate—the product has finally entered the growth stage and become successful—we now have to cope with an increasingly large and heterogenous target group, more diverse needs, more features, and more development teams.

Feedback Software 227

Feedback Software Research Software User Testing Customer Experience 227

The Product Coalition

JULY 11, 2022

The track gained renewed attention in 2014, when Daniel Radcliffe, performed the entire song flawlessly on the Tonight Show with Jimmy Fallon. link] In the original song the lyrics, every two lines move to the next letter of the alphabet.

Positioning 136

Positioning Product Research Product Management Product Manager 136

Mind the Product

OCTOBER 20, 2016

Taking on the Mobile proposition at M&S in 2014, meant taking on a group of neglected products that were suffering from a lack of clear purpose, both internally and externally. Inheritance Tax. When you inherit a product, you also take on it’s attached reputation and standing within your company as a tax.

Research Software 150

Research Software Feedback Software User Testing Marketing 150

freshtrax

JUNE 11, 2019

137 billion USD) in 2014 to 17,268 billion yen (approx. With little change from 2014, SoftBank remains as the top tech company by capital value. Since our last article in 2014, Yahoo! This article was originally published in June 2014. 133 billion USD) in 2013 to 14,899 billion yen (approx. 159 billion USD) in 2015.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

bpma ProductHub

JANUARY 3, 2017

Christine Riordan in her 2014 Harvard Business Review (HBR) article, “Diversity Is Useless Without Inclusion” illustrates the importance of making the workplace more inclusive for all to achieve a diverse workforce. Cute puns aside, there is truth to these issues even today. “Ms.

Product Management 105

Product Management Product Manager Management Management 105

Intercom, Inc.

APRIL 26, 2018

Adam: In the years that have passed since the book originally came out in 2014, how has your thinking about habits evolved? There haven’t been any changes since the book came out in 2014. There are so many products out there built with the best intentions that users just never use. There’s a greater awareness now that this is for real.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Roman Pichler

MAY 10, 2016

In September 2014, I had a first version of the book available for review—MVP number two. While the workshop helped me validate the need the book should address, I was not able to tackle another key risk with it: writing the book in the right way so that the need was properly met and the product sufficiently differentiated.

Books 159

Books Product Research Feedback Software Workshop 159

Mind the Product

MAY 7, 2019

Two useful references that came up were Geert Hofstede’s cultural dimensions theory, and the 2014 book by Erin Meyer, The Culture Map: Breaking Through the Invisible Boundaries of Global Business. However, being mindful of country-based insights from studies on cultural differences does help.

Travel 172

Travel Feedback Software Reference Messaging 172

UX Planet

FEBRUARY 10, 2024

Systems Thinker, 2014. 91–128, 2014. The Foundation for Systems Change: How to leverage systems thinking, systems mapping, and causal loop diagrams to resolve complex problems. JONES, Peter H. Systemic design principles for complex social systems. Social systems and design, v. ARNOLD, Ross D.; WADE, Jonathan P. 669–678, 2015.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

bpma ProductHub

APRIL 30, 2017

Christine Riordan in her 2014 Harvard Business Review (HBR) article, “Diversity Is Useless Without Inclusion” illustrates the importance of making the workplace more inclusive for all to achieve a diverse workforce. Cute puns aside, there is truth to these issues even today.

Development 150

Development Product Management Product Manager Management 150

The Accidental Product Manager

NOVEMBER 2, 2020

So way back in 2014, the folks over at Facebook shelled out US$22B to buy the startup app maker WhatsApp. Its popularity made it an attractive investment opportunity for Facebook who purchased the company in 2014 for a great deal of money. This is why Facebook was willing to spend $22B to purchase the company in 2014.

Product Management 111

Product Management Product Manager Data Visualization Customer Experience 111

Product Talk

JUNE 12, 2019

I first met Hope in 2014 when she asked me to coach her product teams at CareerBuilder. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs.

Reporting Tools 244

Reporting Tools Feedback Software Data Visualization Customer Experience 244

Lenny Rachitsky

MAY 14, 2024

.” —Aaron Levie, co-founder and CEO Discord: “We soft-launched Fates Forever in the fall of 2013 and, after months of testing, had a hunch it wasn’t going to be a hit, but we released it anyway in the spring of 2014 to confirm. I think it was winter 2014 when we first started seriously discussing the Discord concept.”

User Testing 141

User Testing Research Software Product Research Customer Experience 141

Intercom, Inc.

DECEMBER 31, 2019

Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. It is very possible that no other company has done as much to shape our decade as Jeff Bezos’s behemoth. Rise of mobile.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259