Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. I worked with a hyper-funded startup that grew too fast too soon, fixating on “fundable” metrics, and eventually had to be sold off. This learning did not come cheap.

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Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. When you’re in the startup phase of a company, speed of shipping, and shipping uncomfortably early so you can learn what actually works, is essential for success. Context: where we’ve come from in trying to move to outcomes. First some context.

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Onboarding KPIs Framework Product Research User Testing 281

Gainsight

JANUARY 10, 2022

Back in 2013, when Gainsight was a 20-person company, we recognized that there was a new community of people without a “home.” In February 2013, our Chief Marketing Officer at the time, Anthony Kennada , and I said “we should throw a meetup for 50 or so CSMs.” My backup plan was to invite my family if no one showed up.

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Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. What started off as little more than an experiment has paid dividends.

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The Product Coalition

AUGUST 29, 2023

Lean Analytics: Use Data to Build a Better Startup Faster. The journey from data to insights is an empowering transformation that will undoubtedly define the future of product management. References : Davenport, T. Big Data at Work: Dispelling the Myths, Uncovering the Opportunities. Harvard Business Press. Croll, A., & Yoskovitz, B.

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Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 135

The Product Coalition

AUGUST 9, 2020

Since its establishment in 2013, it has been providing best-in-class website development, web app development, and mobile app development services for startups, small businesses, and enterprises worldwide. Since 2004, the company has delivered services for startups and already world-famous brands.

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Indicative

DECEMBER 16, 2020

Jeremy’s first job out of college was as an intern at a new startup building wireless ASPs. His two and a half year stint at the company is what first hooked Jeremy on the startup world and tech ecosystem. The app was acquired by Match.com in 2013, but it was the intervening years that gave Jeremy the inspiration for Indicative.

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Data Visualization Analytic Tools Wireless Customer Experience 127

Intercom, Inc.

MAY 14, 2018

billion in 2013, an increase of more than 500% ( Hubspot, 2017 ). billion in 2013, an increase of more than 500% ( Hubspot, 2017 ). Our new book on marketing covers all the fundamentals needed to grow your startup. 5x: Native advertising spend will reach $21 billion in 2018 from just $4.7 Additional research: Evelyn Clinton.

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Intercom, Inc.

JULY 26, 2018

When you see a company pull $10 million in funding and hiring like crazy, it’s easy to want the same for your startup without understanding the stress that comes with it. Josh: I had the idea in October 2013 and launched it mid-November. If it’s not working, it’s easy to change course. Was that the result of this process?

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Feedback Software Analytic Tools User Testing Product Research 137

Lenny Rachitsky

JUNE 2, 2024

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Attio —The powerful, flexible CRM for fast-growing startups • Vanta —Automate compliance. Since its launch in 2013, Canva has grown to over 150 million monthly users in more than 190 countries, generating $2.3

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Mind the Product

DECEMBER 13, 2018

Nilan also advises a number of early-stage startups. Nicholas also plays a role in evolving tech, as an advisor to a number of promising startups. He is also mentors startups in a number of accelerators in Europe, giving him a chance to help out entrepreneurs while keeping up-to-date with market developments.

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Analytic Tools Research Software Data Visualization Government 151

Mind the Product

MAY 25, 2018

2013 – Launch as Yimby. This forced us to think and act more like a startup, with JustGiving’s CEO in the role of angel investor – and we knew funding would be cut if we didn’t produce results. The Yimby homepage, 2013. The MVP in 2012 (and the world’s first fully responsive crowdfunding website).

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Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Today, startups use awesome mobile apps to create demand and to solve the same problem. My investing thesis.

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Gainsight

JANUARY 23, 2025

In March 2013, Mehta realized something big was happening. While Salesforce had coined the term “Customer Success Manager” (CSM) in 2013, it wasnt widely known. So, in March of that year, the then-scrappy startup decided to run an experiment. It was a novel idea at the time.

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The Product Coalition

APRIL 7, 2021

Since its inception in 2013, the company has served over 300 clients from around the world. The company has collaborated with startups, small businesses, medium-sized ventures and global names like Google, Huawei, Bolt, MyTaxi, Pipedrive, ZoomEngage, Atlassian, and Codio. sk and Bia?ystok.

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Intercom, Inc.

SEPTEMBER 19, 2019

It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. A lot has changed since Close started teaching people and startups how to sell. We’re not really a startup anymore. to Close.com.

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Weak Development Team Customer Experience Startups Reporting Tools 184

Mind the Product

AUGUST 22, 2017

By 2013, they made the $100 million investment to make House of Cards. At the time, Netflix was a small startup. There was a major anthrax scare in 2002, making people afraid to open their mail. Then in 2007, Netflix launched their streaming platform. Finally, this year, Netflix has officially reached 100 million subscribers.

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User Testing Data Visualization Customer Experience Entertainment 148

The Product Coalition

FEBRUARY 5, 2021

After attending a web development boot camp and working as a web developer at a small startup, she got the opportunity to become a product manager. After graduating in 2013, she moved to London, U.K. When Negar joined the startup, there were only five employees and no product managers.

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The Product Coalition

APRIL 3, 2023

It can be used by product managers to develop products in a more agile and collaborative way. By understanding the basics of Scrum and how it works in practice, you can get started on your own Agile journey as a product manager. Citations: Schwaber, K. Scrum guide. Sutherland, J. Scrum: The art of doing twice the work in half the time.

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Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

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The Product Coalition

JUNE 9, 2020

I was attending a very small startup event where Gregory Culpin presented the company and its market vision. In 2013, they convinced Pieterjan Kempynck and his associates that it was time to build their own team. It appeared that Talentsquare was their “last distraction”. What I Learned From 3.5

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Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. organized by 500 Startups about B2B companies.

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The Product Coalition

JANUARY 3, 2023

Taken from finbox.com The graph above shows quite clearly that Amazon’s business scalability has fallen since 2013 and never quite recovered. The cost to operate the business grows and scale becomes harder to achieve. Nonetheless, they are regarded as one of the most Product centered companies to this day.

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Intercom, Inc.

MAY 22, 2019

. “The dynamic is shifting away from surveys as the only source of a voice of the customer” Paige: Wootric’s been around since 2013, and I’m pretty impressed by how much the team’s accomplished in that time. What’s your advice for other founders and leaders about really building out a team that will last?

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Feedback Software User Testing Analytic Tools Research Software 199

ProductPlan

MARCH 31, 2021

After a decade of working with others to launch successful SaaS products, I took the plunge to launch a startup in 2013. Startups fail more often than not. As a product manager at early-stage startups, my prior experience taught me that a business is more than a product or a set of features. Which to choose?

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Product Manager Product Management Product Research Customer Experience 110

Intercom, Inc.

MAY 17, 2018

Des: For business owners, startup founders, and anyone from designers to product folks, JTBD is a way to understand the situations and motivations that would trigger your would-be customers to evaluate your product. I constantly see software folks, people building startups, struggling to know where to stop. Why does he want it?

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User Testing Customer Experience Reporting Tools Research Software 202

The Accidental Product Manager

FEBRUARY 7, 2022

The skin-care line, launched in 2013, has proved to be one of the most successful of the new brands. The product managers at True Botanicals are also using common startup strategies to connect with customers. The product managers at new startup firms are searching for ways to break into this market.

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The Product Coalition

JANUARY 15, 2019

Many of these will surely make for good investments (have made some myself), but, as explained below, their effect on the startup zeitgeist at large concerns me. The lean startup method , once admittedly and unwisely elevated to “necessary and sufficient” status (it’s merely necessary, not singularly sufficient?—?more

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Feedback Software Customer Feedback White Paper Customer Experience 84

freshtrax

AUGUST 3, 2021

Gender gap in various industries has been a topic of discussion with there being a huge gap in the percentage of women who are startup entrepreneurs. This is especially true in Japan, where the gender gap in the startup community is even wider than the U.S. The startup world is completely male dominated. tomochinski.

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Lenny Rachitsky

MAY 14, 2024

In part one , I shared the largest-ever data set of startup pivots. ” —Aaron Levie, co-founder and CEO Discord: “We soft-launched Fates Forever in the fall of 2013 and, after months of testing, had a hunch it wasn’t going to be a hit, but we released it anyway in the spring of 2014 to confirm.

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User Testing Research Software Product Research Customer Experience 141

The Product Coalition

MARCH 15, 2021

The library was firstly used in the Facebook news feed in 2011, then in Instagram in 2012, and in 2013 the code was opened for everyone. They are not the latest trends in front end development, but really appreciated technologies. React React is made by a Facebook developer Jordan Walke. At Purrweb we also code on React.

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Development Data Visualization Framework Technology 187

ProductPlan

MARCH 31, 2021

After a decade of working with others to launch successful SaaS products, I took the plunge to launch a startup in 2013. Startups fail more often than not. As a product manager at early-stage startups, my prior experience taught me that a business is more than a product or a set of features. Which to choose?

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Product Manager Product Management Product Research Customer Experience 98

Intercom, Inc.

MAY 9, 2018

Finally, there’s the prospect of the company spawning a truly new business within a business (Google Apps for Business circa 2013, for example) that needs a Bizops function, which causes the wheel to come around for another go. And the cycle begins again. Thank you for reading through all this.

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User Testing Customer Experience Finance Research Software 182

Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. “By 2013/2014, I realized there’s a big opportunity in this industry. 2,000+ customers. 5 products. Presently, Kovai.co

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Intercom, Inc.

FEBRUARY 18, 2020

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. The truth is we really don’t have that problem.

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Sachin Rekhi

FEBRUARY 16, 2020

Slack - We Don't Sell Saddles Here, written by Stewart Butterfield in 2013. In early-stage startups, product managers are often responsible for executing all of their own customer research, while in larger organizations product managers often work closely with designers, UX researchers, or product marketers to accomplish this.

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The Product Coalition

OCTOBER 26, 2020

This studio was founded in 2013 by Dima Venglinski and collaborated with top brands like Google, Rolls Royce, Huawei, Bolt, Pipedrive, Atlassian, Zoom, and many others. Moreover, the team provides the best design talent to create world-class digital products for businesses of different sizes, from startups to large enterprises.

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