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A Decade of Product Management

Melissa Perri

With Scrum came the POs, and with the new POs, came the interest for real Product Management. -- 2013: "My ppl are not allowed to talk to customers. Executives realized the importance of being close to their customers in order to build great products. -- 2013: "We don't do experiments here, Melissa. It is too risky. We will get sued.

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Customer Success, Recognized: Gainsight’s Journey to the Gartner® Magic Quadrant™ and What’s Next for CS in 2025

Gainsight

In March 2013, Mehta realized something big was happening. While Salesforce had coined the term “Customer Success Manager” (CSM) in 2013, it wasnt widely known. In fact, there were only about 1,000 CSMs globally, which made the total addressable market (TAM) look almost nonexistent. It was a novel idea at the time.

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Bizops: when you’ll need it and why, eventually, you won’t

Intercom, Inc.

Market research. Finally, there’s the prospect of the company spawning a truly new business within a business (Google Apps for Business circa 2013, for example) that needs a Bizops function, which causes the wheel to come around for another go. Financial modeling. Process hygiene. Product awareness. Quantitative analysis.

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Spotlight Vision and the Diminishing Returns of Obsessive Customer Focus

The Product Coalition

When Microsoft was building a new version of Windows back in 2013, the meteoric rise of smartphones was all the rage and getting all the attention. This means not only leveraging quantitative data but also doing market research and generative interviews with a wide range of users from different demographics, backgrounds, and usage patterns.

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Wootric’s Deepa Subramanian on measuring the voice of the customer

Intercom, Inc.

Meanwhile, I did a little bit of market research, and I found this problem wasn’t unique to New Relic or SaaS companies or really any size of business. Deepa: I’m always honored to share this, but we’ve been around since 2013 and have never lost anyone on the team. I started prototyping this for him.

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The 5 Most Trusted Mobile App Development Companies in Poland for 2021

The Product Coalition

After investigating the top mobile app development companies on Clutch and The Manifest, as well as researching their service offering and client feedback, we have compiled this list of the industry leaders in Poland. Since its inception in 2013, the company has served over 300 clients from around the world.

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Top 10 Japanese Startups

freshtrax

In recent years, venture capitalist (VC) investments for domestic businesses have grown 8 times larger than it was in 2013. The chart below is a list of the top Japanese startups by market capitalization value in the TSE Mothers. Market Capitalization. Are you struggling with entering into the Japanese market? SanBio Ltd.