Mind the Product

AUGUST 19, 2022

This week in our Learnings from London series, we turn our attention to #mtpcon London 2013 where George Berkowski, former Head of Product at hit startup Hailo, led a session on the main stage to inspire us on how feasible it is to build a billion-dollar app! [.]

Startups 172

Startups Product Research Product Marketing Product Strategy 172

The Secret PM Handbook

APRIL 26, 2017

I’ll start with a paragraph from a blog post I wrote in 2013. In this post I’m going to show how I use Hemingway. (In In my upcoming writing course I’ll give a video demonstration of Hemingway.). Starting from terrible. It’s not a bad post! But it was before I discovered the importance of readability.

Product Management 213

Product Management Product Manager Management Management 213

Centercode

JULY 6, 2023

Over time, some rise to the top, so we’ve put together the winners from 2013. We add a lot of new resources to our library and our blog throughout the year. If you’re new to our site (or just looking for the best advice we’ve shared so far) these popular pieces would be a great […]

Management 52

Management Management Blog 52

Product Innovation Educators

JULY 6, 2020

In 2013, Harvard Business Review published my article “Why the Lean Startup Changes Everything.” In 2013, Harvard Business Review published my article “Why the Lean Startup Changes Everything.” They’ve seen a lot of disruption because everything is changing around them.

Startups 227

Startups User Testing Customer Experience Development 227

Product Management Unpacked

MARCH 12, 2019

The 2013 Catalyst Report , Why Diversity Matters , highlights that in studying 15 years of data on the management teams of S&P 1500 firms, researchers found that more women in top management improved performance of firms that were heavily focused on innovation. Jobina Hardy, Senior Product Manager at Tes Global.

Reporting Tools 214

Reporting Tools Research Software Data Visualization Product Management 214

Folding Burritos

APRIL 18, 2015

You can get a taste of the book by watching these talks by Kathy at Business of Software in 2012 and 2013. That is also one of the perks you’ll get from this book: a great reading list to keep exploring these subjects. Each of them is one hour long, but I seriously recommend you make the time to watch them. Then go and buy the book.

Books 170

Books Software Review Customer Experience User Testing 170

bpma ProductHub

APRIL 17, 2017

Economist Intelligence Unit, 2013. A Guide to Writing Strategic Objectives, Tom Wright, February 21, 2015. 10 Reasons Why Strategic Plans Fail, Aileron, November 30, 2011. The Basics of OKR, Henrik-Jan Van der Pol, June 12, 2014. What is Good Product Strategy? Melissa Perri, July 2016. Why Good Strategies Fail?

Roadmap 188

Roadmap B2B Strategy Product Strategy 188

Product Talk

MARCH 17, 2020

I’ve been working virtually since 2013 and have loved every minute of it. So let’s all do our best to take advantage of this opportunity to make a giant step forward in the way that we work together while not co-located. The post Working Remotely? 5 Ways to Help Your Product Team Thrive appeared first on Product Talk.

Product Research 287

Product Research Document Customer Experience Reference 287

Gainsight

JANUARY 10, 2022

Back in 2013, when Gainsight was a 20-person company, we recognized that there was a new community of people without a “home.” In February 2013, our Chief Marketing Officer at the time, Anthony Kennada , and I said “we should throw a meetup for 50 or so CSMs.” My backup plan was to invite my family if no one showed up.

User Testing 27

User Testing Presentation Feedback Software Research Software 27

Product Innovation Educators

OCTOBER 7, 2024

He is also an Associate Teaching Professor at the award-winning Oshman Engineering Design Kitchen (OEDK) at Rice University, recruited as the first full-time faculty hire in 2013. Wettergreen is the co-author of the textbook Introduction to Engineering Design.

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283

The Product Bistro

NOVEMBER 13, 2021

I originally came across it in 2013 after its successful Kickstarter campaign funded it, and its bare-bones simplicity was appealing. On my other properties, I have been moving to using a simpler, yet powerful, platform called Ghost that is more focused on writing, and publishing content.

Analytic Tools 195

Analytic Tools Embedded Analytics Inbound Customer Experience 195

Product Talk

MARCH 16, 2022

Since 2013, Product Talk has helped teams do exactly this. Most of us grew up in a world where we were asked to deliver specific outputs, race toward impossible deadlines, and manage infinite feature requests. We can’t expect to change the way we work overnight. Tweet This. I started with my 12-week coaching program.

Research Software 280

Research Software Product Research User Testing Data Visualization 280

Product Innovation Educators

APRIL 15, 2024

The story of T-Mobile starts in 2013 when John Legere declared war on the other three major carriers and started the uncarrier moves. My co-author Kevin McCaffrey drove new business incubation at T-Mobile, a company that has gone through a decade or more of Big-Bet success.

User Testing 310

User Testing Product Management Product Manager Product Research 310

The Product Coalition

AUGUST 29, 2023

The journey from data to insights is an empowering transformation that will undoubtedly define the future of product management. References : Davenport, T. Big Data at Work: Dispelling the Myths, Uncovering the Opportunities. Harvard Business Press. Croll, A., & Yoskovitz, B. Lean Analytics: Use Data to Build a Better Startup Faster.

Data Visualization 137

Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 137

Mind the Product

AUGUST 30, 2018

Designing your Value Proposition by Alex Osterwalder. Inside the mind of the product manager by Dave Wascha. Product strategy in a growing company by Des Traynor. You need to embrace chaos to succeed by Fred Destin. Beyond usable – mapping emotion to experience by Kelly Goto. Delivering a Pure Product by Aziz Musa.

Research Software 188

Research Software User Testing Customer Experience Product Research 188

Centercode

JANUARY 26, 2023

We’ve been providing managed beta tests as a service to companies of all sizes for more than 10 years now. We’ve managed tests for countless product categories, from mobile apps and massively multiplayer games, to next-gen thermostats and enterprise hardware.

Management 52

Management Management Enterprise Product Research 52

Centercode

JANUARY 26, 2023

2012 was a fantastic year for Centercode. We gained many incredible new customers, grew our team with some very smart people, and built new exciting partnerships.

Enterprise 52

Enterprise Marketing 52

Mind the Product

DECEMBER 5, 2017

Designing your Value Proposition by Alex Osterwalder. Inside the mind of the product manager by Dave Wascha. Product strategy in a growing company by Des Traynor. You need to embrace chaos to succeed by Fred Destin. Beyond usable – mapping emotion to experience by Kelly Goto. Delivering a Pure Product by Aziz Musa.

Customer Experience 0

Customer Experience Customer Feedback Technology Product Strategy 0

Mind the Product

MARCH 23, 2017

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition.

Banking 155

Banking Technical Review Customer Experience Systems Review 155

Mind the Product

MARCH 2, 2020

Bloom & Wild launched as an online florist in the UK in 2013. Thanks to feedback from their customers, the team at Bloom & Wild discovered that they could make a truly impactful product change without the need for complicated features. All they had to do was listen.

Customer Experience 172

Customer Experience User Testing Customer Feedback Feedback Software 172

The Product Coalition

NOVEMBER 23, 2021

Sometimes “If” even sounds a lot like “No”. And that’s okay. Because when you balance creativity and responsibility to create a product oriented mindset, you can make the possible plausible. References Sklar, M. My Half-Century Creating Disney’s Magic Kingdom. New York: Disney Editions.

Customer Experience 182

Customer Experience Positioning Banking Reference 182

Mind the Product

NOVEMBER 19, 2019

Today, Indiatimes is one of the most successful Indian publishers, but when I was working there in 2013, its readership was dwindling. From mid-2013 to mid-2016, social media (especially Facebook) became the biggest channel for visitors for most online publishers.

User Testing 157

User Testing Customer Experience Onboarding KPIs Branding 157

The Product Coalition

APRIL 3, 2023

It can be used by product managers to develop products in a more agile and collaborative way. By understanding the basics of Scrum and how it works in practice, you can get started on your own Agile journey as a product manager. Citations: Schwaber, K. Scrum guide. Sutherland, J. Scrum: The art of doing twice the work in half the time.

Agile 163

Agile Feedback Software Development Technical Review 163

Product Innovation Educators

MARCH 27, 2023

We conducted two more retrospective analyses covering 2004-2013 and 2014-2021. Even though these companies were diverse in industry, size, and geography, their practices were consistent. How they executed those practices depended on their industry and culture.

User Testing 223

User Testing Crowdsource Healthcare Finance 223

Mind the Product

SEPTEMBER 16, 2019

In 2013, I joined Google Helpouts , an online service that connected consumers with experts through chat and video. You have to do this at the very outset of product conceptualization and design, with refinements throughout development. Why do I push to build this shared understanding throughout the organization?

User Testing 164

User Testing Product Research Data Visualization Customer Experience 164

ProductBoard

FEBRUARY 27, 2020

” Around 2013, SaaS ScaleUp expert Shelley Perry began to notice a.

Finance 98

Finance 98

ProductBoard

FEBRUARY 8, 2022

Petra Wille is a freelance Product Leadership Coach who’s been helping product teams to boost their skillset and up their game since 2013. She is the author of “Strong Product People.” ” One hot summer morning.

Vision 98

Vision Leadership Strategy Product Manager 98

ProductBoard

DECEMBER 5, 2019

It was the fall of 2013 when productboard founder and CEO Hubert Palan became convinced there must be a better way to create and share the product roadmap, and not long after that he learned that wasn’t the problem at all.

Product Management 98

Product Management Product Manager Roadmap Management 98

Intercom, Inc.

MAY 14, 2018

billion in 2013, an increase of more than 500% ( Hubspot, 2017 ). Real-time marketing: Of all digital marketing buzzwords, Gartner thinks “real-time marketing” is the least overhyped – for now ( Gartner, 2017 ). 5x: Native advertising spend will reach $21 billion in 2018 from just $4.7

User Testing 223

User Testing Research Software Marketing Artificial Inteligence 223

Mind the Product

JANUARY 3, 2020

We launched in 2013 and redesigned the app in early 2018. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. iTaxi is a platform that connects users and licensed cab drivers (like FreeNow, Lyft, Uber, or Bolt) in major cities in Poland. billion visually impaired or blind people (October 2018).

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Mind the Product

NOVEMBER 7, 2019

The company was formed in 2013 and our mobile app enables cab drivers to pick up passengers and charge them for the ride. It hadn’t been changed since iTaxi started in 2013, and was written using old technologies. This is how we did it.

Reporting Tools 27

Reporting Tools Customer Experience Marketing User Testing 27

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. What started off as little more than an experiment has paid dividends.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Gainsight

JANUARY 23, 2025

In March 2013, Mehta realized something big was happening. While Salesforce had coined the term “Customer Success Manager” (CSM) in 2013, it wasnt widely known. Over the years, the Customer Success space evolved from being a Salesforce-coined term into a full-on movement. It was a novel idea at the time.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. But knowing how these steps work is not the same as making it happen, and we think we know why. Context: where we’ve come from in trying to move to outcomes. First some context.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

The Product Guy

JANUARY 14, 2017

Since it’s very lean MVP kick-off in 2013, The Product Mentor has grown to 20+ countries and over 800 mentees in our backlog. We are very excited to announce The Product Mentor Session 6 has just launched! Help us with our global backlog of mentees and…. Sign up to be a Mentor today!

Product Management 150

Product Management Product Manager Product Research Management 150

freshtrax

JUNE 11, 2019

133 billion USD) in 2013 to 14,899 billion yen (approx. With exceptional results in 2013, NTT Data Corporation has yet again achieved an outstanding sales record. 423 million USD) it acquired in 2013. 137 billion USD) in 2014 to 17,268 billion yen (approx. 159 billion USD) in 2015. Fuji Soft. ?153.6 Net One Systems Co.,

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Mind the Product

MAY 25, 2018

2013 – Launch as Yimby. The Yimby homepage, 2013. At that point, we still did manual payments and ID verification, but we prioritised validating the key product features first before worrying too much about scaling. The MVP in 2012 (and the world’s first fully responsive crowdfunding website).

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149