Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. How did you make the transition to compliance tech?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

FEBRUARY 1, 2022

A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. The game “Glitch” was the first product launched in 2011. For Odeo, pivoting was a defensive move due to competitors taking market share, but not every pivot is a do-or-die situation.

Weak Development Team 127

Weak Development Team Technical Review Workshop Customer Feedback 127

svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Those were the technology-powered innovations that enabled the new, much more desirable business model.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

BrainStation Product Management

JULY 20, 2018

In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Mind the Product co-founder Martin Erikkson has described them as “the unsung heroes of the tech world.” Erikkson, 2011. What is Product Management?

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Intercom, Inc.

AUGUST 26, 2021

Liam Geraghty: So many stories of tech success begin in Silicon Valley. But in 2011, Intercom was only a small group of friends, Eoghan McCabe, Ciaran Lee, David Barrett, and Des Traynor. This was pre-Stripe, pre-anything, pre any good technology that we know today. This one, however, begins in a small cafe in Dublin, Ireland.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Revulytics

AUGUST 21, 2019

Interestingly, BSA | The Software Alliance, which regular publishes studies on global piracy rates, stopped using the term “software piracy” after its 2011 BSA Global Software Piracy Study (published in May 2012) and began using the term “unlicensed software” in its place as of its 2013 Global Software Survey (published in June 2014).

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. AI started to feel a lot more human in 2011 when Apple introduced Siri.

Wireless 79

Wireless Technical Review Research Software User Testing 79

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. Enter my friend Kristen Berman. What if we annoy users?

Data Visualization 131

Data Visualization Product Research User Testing Research Software 131

BrainStation Product Management

OCTOBER 1, 2019

In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Mind the Product co-founder Martin Erikkson has described them as “the unsung heroes of the tech world.”. Erikkson, 2011. Speak to a Learning Advisor.

Technical Review 55

Technical Review User Testing Product Research Analytic Tools 55

Intercom, Inc.

JUNE 19, 2019

It’s technical, and I wasn’t technical. And the truth is, I think in each generation, in cycle of technology, you only get a couple major ones that have a significant, lasting impact on the industry. But it’s a technical sweater, so that took awhile. You get to deal with an API.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

UX Planet

DECEMBER 19, 2023

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis.

Feedback Software 98

Feedback Software Analytic Tools User Testing Research Software 98

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Product Coalition

MAY 5, 2018

The first one (chronologically speaking) is from Marty Cagan’s indispensable book Inspired: How to Create Tech Products Customers Love ; Marty describes it as “to discover a product that is valuable , usable and feasible ”. © 2011 Martin Eriksson. Wirtz (“UX” becomes “Design”, and “Tech” becomes “Engineering”. Right: Benjamin F.

Software Review 60

Software Review Technical Review User Testing Product Management 60

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Intercom, Inc.

JULY 25, 2019

” So the way this would’ve worked in the past, years ago, where we didn’t have these principles, there might be a design review or product review in a project and we start asking questions like, “Have we shown us to customers? Des: For us in the years of circa 2011 through 2019 or whatever, right? What did they say?

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

JUNE 11, 2023

Simplify the technical approach to a long standing regulatory requirement, based on a refined understanding of the regulators’ true ask. jpg Alan Mulally 2011-04-01 001.jpg However, principled negotiation is for every day use. Just recently, I’ve used principled negotiation to: Substantially reduce a vendor’s quote.

Technical Review 121

Technical Review User Friction Reference Feedback Software 121

UX Studio: Product Management

JULY 12, 2021

We reviewed their portfolios and services and created our top list of eCommerce web design agencies to work with. Soon after its kick-off in 2011, the team identified the importance Shopify has on the eCommerce industry, so they decided on focusing on this platform. A business building businesses with one singular goal: growth.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

The Product Coalition

NOVEMBER 6, 2019

we all operate within the intersection of ‘technology’, ‘business’ and ‘UX’. © 2011 Martin Eriksson Yet, the relationship we have with each of these three worlds can have a profound effect on our ability to create great products. without actually talking to the technical team. And why should I know about any of this?

Technical Review 60

Technical Review Research Software User Testing Product Management 60

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. If you work in technology or are only starting to learn about the field, these are the best podcasts on the topic of cybersecurity. Typical topics: News on cybersecurity, review of the sector, interviews of experts.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. If you work in technology or are only starting to learn about the field, these are the best podcasts on the topic of cybersecurity. Typical topics: News on cybersecurity, review of the sector, interviews of experts.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

UX Planet

FEBRUARY 26, 2024

Alternative assessment methods, such as portfolio reviews, collaborative discussions are presented as more promising avenues for assess the candidate and promoting inclusivity in the hiring process. Even at a contractual level, the context varies.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

PMLesson's Ace the PM Interview

APRIL 2, 2020

We've done the due diligence for you and compiled a list of some of the greats. job placement within 180 days General Assembly is a private education company founded in 2011 that offers full-time and part-time courses in software engineering, user experience design, digital marketing, and data science. Success Rate: 91.9%

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

Business of Software Conference

JULY 29, 2019

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. What did he learn? Watch Peldi's Talk. Watch Wade's Talk. Unsubscribe anytime.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

The Product Coalition

JUNE 25, 2019

It has to do with the team members, the team culture, the technology, and the processes employed by the group. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams. If you’re not familiar with InVision, it is a prototyping and design tool widely used across the technology industry.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others. Feel intimidated by the notion of creating an explainer video?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Userpilot

JULY 13, 2021

While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive? An ideal answer might look like this: “The overall design of the Zapier UI is beautiful because it’s extremely simple, catering to users who aren’t technical but want to create automations with technology.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Sachin Rekhi

MARCH 28, 2011

Another great application was The Year in Review , which visualized all the contacts within your network that had changed jobs. LinkedIn has traditionally been absent from the acquisition scene unlike many of it’s similarly sized tech brethren. ChoiceVendor offered ratings and reviews for B2B service providers.

Analytic Tools 60

Analytic Tools Data Visualization Technical Review Customer Experience 60

Modus Create

MARCH 17, 2021

When Modus Create was founded in 2011, our founders wondered what the world would look like when everyone has a smartphone. There will be a revolution in digital experiences, not only due to the unprecedented internet connectivity but also the processing power of our devices. More Tech Means More Talent.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Technical Review Analytic Tools 52

The Product Coalition

JANUARY 15, 2019

And at times, they should be turned on their heads to address unexpected shifts in culture, technology, and/or regulation. but those that did got significantly better reviews than those didn’t. Even the best thought-out plans must be routinely tested & tweaked to retrofit strategy to reality. Here’s what I mean: 1? —?

Feedback Software 84

Feedback Software Customer Feedback White Paper Customer Experience 84

The Product Coalition

FEBRUARY 22, 2021

This is the wrong mental model: the earlier developers participate in identifying a problem worth solving, the better the ROI on their engagement will become as they will bring the technical expertise on the feasibility to the table. Building the wrong thing due to isolating the engineers is, for several reasons, incredibly expensive.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “I also like to do regular skip levels with all team members to review progress vis a vis goals.” revolutionized the direct transportation market.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “I also like to do regular skip levels with all team members to review progress vis a vis goals.” revolutionized the direct transportation market.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. I remember back in the 2005 to 2011 time frame when every year I had to vie for my projects to make it above that project budget line.

Leadership 76

Leadership Customer Experience ChatGPT Technical Review 76

Pragmatic Marketing

FEBRUARY 17, 2017

Revenue marketing is the combination of strategies, processes, people, technologies, customer focus and results that does the following: • Drops sales-ready leads into the top of the funnel • Accelerates sales opportunities through the sales pipeline. Let’s review each stage of the journey. What Is Revenue Marketing?

Marketing 70

Marketing Reporting Tools White Paper B2B 70

Agile Velocity

MAY 29, 2020

The top two areas in organizations where Agile is prevalent is in software development (37% of respondents) and information technology (26%). Looking back to the 2011 survey, at that time, 39% of respondents said that either all teams or more than half of teams use Agile. Rate of Adoption – A Decade(ish) Comparison.

Reporting Tools 52

Reporting Tools Agile Systems Review Customer Experience 52

Sachin Rekhi

JUNE 22, 2015

When LinkedIn acquired my startup Connected in 2011, Elliot Shmukler was the sponsor for the acquisition and I ended up reporting directly to him. Review test outcomes at a weekly meeting with everyone on the growth team to build the intuition throughout the growth team. Focus on optimizing for velocity of A/B tests.

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization User Testing 60

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. term first brought to the table in the Hannover Fair in 2011, is also being enabled by IoT and the connectedness of the world we live in. Industry 4.0,

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