Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. In 2011 Marc Andreessen declared that software is eating the world. To fix it, we had to change how we worked with our product team.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product Coalition

APRIL 7, 2021

The company has collaborated with startups, small businesses, medium-sized ventures and global names like Google, Huawei, Bolt, MyTaxi, Pipedrive, ZoomEngage, Atlassian, and Codio. Fireart ranks as the leader among Top Mobile App Development Companies for Startups on MobileAppDaily on a global scale.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Intercom, Inc.

MAY 14, 2018

7X: You’re 7 times more likely to win a deal if you respond to prospects in less than an hour versus responding in two hours ( HBR, 2011 ). Our new book on marketing covers all the fundamentals needed to grow your startup. Engagement. 1.5X: In-app messages are 1.5 times more likely to be opened as emails, and 6.7 Conversion.

User Testing 223

User Testing Research Software Marketing Artificial Inteligence 223

Mind the Product

DECEMBER 13, 2018

Prior to SEEK Asia, Ken was the Product Director and founding member of the London office of BCG Digital Ventures and consulted to large corporate clients in Europe on product strategy, startups, disruptive innovation and digital transformation. Product Leadership. by Kate Leto, Product Consultant. Sunnyvale and London) and MOO.COM (London).

Analytic Tools 161

Analytic Tools Workshop Data Visualization Government 161

freshtrax

AUGUST 3, 2021

Gender gap in various industries has been a topic of discussion with there being a huge gap in the percentage of women who are startup entrepreneurs. This is especially true in Japan, where the gender gap in the startup community is even wider than the U.S. The startup world is completely male dominated. tomochinski.

Research Software 98

Research Software Startups Consulting Education 98

DevelopmentCorporate

SEPTEMBER 2, 2021

In 2011 Eric Reis popularized the MVP concept in his book The Lean Startup. The Minimal Viable Product (MVP) celebrates its 20th anniversary in 2021. The concept was introduced by Frank Robinson in 2001. Steve Blank expanded on it in 2005 with the Customer Development Methodology.

Agile 97

Agile Startups Books Technology 97

The Product Coalition

DECEMBER 29, 2020

In 2011 about 2 billion people used the internet, which more than doubles to over 4 billion in 2018 What Does the Future Hold? Some have already pledged a complete shift to remote-first, and it’s something that many new startups will consider as a cost-cutting effort.

Reporting Tools 178

Reporting Tools Product Management Product Manager User Testing 178

Product Talk

MARCH 23, 2016

The Lean Startup came out in 2011. Throughout the video, I draw upon concepts from The Lean Startup , Change by Design , and The Four Steps to the Epiphany as well as what I’ve observed as a discovery coach and as product manager. And it’s time you start exploring that shift. That’s five years ago.

Product Research 116

Product Research User Testing Customer Experience Startups 116

The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. Photo by Pixabay on Pexels When I joined eBay back in 2011, the largest group on the Israeli R&D center was actually a content operations group. The truth is quite different. They wouldn’t know they need it.

Feedback Software 159

Feedback Software Demo Data Visualization User Testing 159

The Product Coalition

MARCH 14, 2023

According to Eric Ries, the author of “The Lean Startup,” “Lean thinking defines value as providing benefit to the customer; anything else is waste.” About Startups Startups are different from established companies as they are often working on unproven hypotheses. Those that can learn the fastest directly from users will win.

User Testing 115

User Testing Feedback Software Product Research Development 115

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

OCTOBER 29, 2020

And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work. Our best customers at the time were Silicon Valley startups, and the reason they were the best was that the dollar was significantly out-performing the euro. Karen: That’s a good value prop.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Review by First Round

JANUARY 26, 2023

His most recent startup, Helpful, was acquired by Shopify in 2019. Before that, he co-founded Rypple which was acquired by Salesforce in 2011. His first startup, Workbrain, was acquired by Infor in 2007. In our conversation today, we focus on all the moving parts of running an M&A process as a startup.

Startups 52

Startups Messaging 52

The Product Coalition

FEBRUARY 1, 2022

The game “Glitch” was the first product launched in 2011. Odeo was a small podcasting startup in 2005. A feature should also be cut, when the cost of maintaining or growing it would outbalance the potential value for the business. A great example is Tiny Spec, a former gaming company.

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Weak Development Team Technical Review Workshop Customer Feedback 127

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. I was attending a very small startup event where Gregory Culpin presented the company and its market vision. It appeared that Talentsquare was their “last distraction”. What I Learned From 3.5

Research Software 79

Research Software Startups Product Research Customer Experience 79

Userpilot

MAY 30, 2024

Eric Ries is a name synonymous with innovation and startup success. As an entrepreneur, author, and advisor, Eric has transformed the way businesses approach building products and launching startups with his Lean Startup methodology. Eric Ries is an entrepreneur, author, advisor, and the creator of the Lean Startup methodology.

Webinar 86

Webinar Books Data Visualization Feedback Software 86

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. Origin of Lean Thinking. Thiel starts by sharing the origin story of lean thinking.

Weak Development Team 113

Weak Development Team Reporting Tools Advertising Startups 113

The Product Coalition

MARCH 19, 2023

I even remember that after the successful IPO in 2011, I told my husband that this was the first time that I felt my stock options and their value were truly related to the work I did. Level 3: Deciding What to Draw When I joined Twiggle — a seed stage startup — as the VP of Product, I thought I was extremely ready.

User Testing 147

User Testing Framework B2B Document 147

Intercom, Inc.

MAY 17, 2018

Des: For business owners, startup founders, and anyone from designers to product folks, JTBD is a way to understand the situations and motivations that would trigger your would-be customers to evaluate your product. I constantly see software folks, people building startups, struggling to know where to stop. Why does he want it?

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Intercom, Inc.

JULY 25, 2018

Four of us signed the incorporation documents for Intercom Inc, in August 2011. Fun fact: do you know what one of the majors causes of startup failure is? Rare is the startup advice that survives first contact with reality. Startups do to the relationship between the founders what a dog does to a sock.” – Paul Graham.

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Onboarding KPIs User Testing Startups Vision 152

UX Planet

APRIL 30, 2024

Avoiding the 7 most common mistakes founders make when building a design team and culture in their startups. Neglecting to learn about design Many startup founders, often from engineering or business backgrounds, might not fully grasp the concept of “good UX” or the overall importance of design. Firstly, congratulations!

Startups 52

Startups Reporting Tools Research Software User Testing 52

Intercom, Inc.

MAY 1, 2018

Intercom has grown like a weed since I’ve been involved, which is August 15, 2011, our incorporation date. The biggest thing I find myself beating into the heads of either startups who I chat with or new folks who start at Intercom is this idea that if you’re doing things right, you’re going to ship a lot.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

The Product Coalition

MARCH 15, 2021

The library was firstly used in the Facebook news feed in 2011, then in Instagram in 2012, and in 2013 the code was opened for everyone. They are not the latest trends in front end development, but really appreciated technologies. React React is made by a Facebook developer Jordan Walke. At Purrweb we also code on React.

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Development Data Visualization Framework Technology 187

Mind the Product

FEBRUARY 27, 2020

After four and a half years at Xing Petra felt the company had grown too big for her to be able to make the impact she wanted, so she then spent a couple of years at tech startup Tolingo, first as head of product, and then as CPO/COO. “I It’s where I gained a lot of the knowledge I use these days if I’m consulting in startups,” she says.

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Consulting Travel Customer Experience Startups 116

UX Planet

APRIL 29, 2024

The Lean Startup messed everything up In the old days, the open-source community talked about RERO ( Release Early, Release Often ). In 2011, Eric Ries published The Lean Startup redefining the term as the smallest thing you could make to validate a hypothesis. So, why is the MVP concept so divisive?

User Testing 95

User Testing Customer Experience Feedback Software Product Research 95

Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. started as BizTalk 360 in June 2011. ” It took another 18 months of hard work, but by June 2011, Saravana finally launched the first version of his product, BizTalk360. …and the train isn’t slowing down any time soon.

Customer Experience 82

Customer Experience User Friction Enterprise Document 82

Product Innovation Educators

DECEMBER 18, 2023

In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups. He has also personally founded eight startups. In the context of doing pure startups, we were unencumbered by being part of a large corporation.

Research Software 108

Research Software Weak Development Team Startups Books 108

Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S., today there are plenty of VC firms, startup incubators, and events for entrepreneurs. And so I made lots of mistakes.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

MARCH 4, 2024

In 2011, Sequoia Capital , a well-established venture capital firm, made a pivotal investment of $8 million in a young messaging app — WhatsApp. This translated to a return on investment of over 2,700 times, solidifying Sequoia’s reputation for identifying and backing promising tech startups with the potential for explosive growth.

Analytic Tools 111

Analytic Tools Customer Experience Data Visualization User Testing 111

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? But now we use startup methodologies: we talk to customers and listen to what they say. There haven’t been any changes since the book came out in 2014. However, I think that the conversation has definitely changed.

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User Testing Research Software Product Research Weak Development Team 223

The Product Coalition

OCTOBER 26, 2021

The Spotify model dates back to 2011 when Henrik Kniberg & Anders Ivarsson, at the behest of their colleagues, published a whitepaper: Scaling Agile @ Spotify with Tribes, Squads, Chapters, and Guilds. What Is the Spotify Model?

User Testing 115

User Testing Research Software Feedback Software Product Research 115

The Product Coalition

JANUARY 15, 2019

Many of these will surely make for good investments (have made some myself), but, as explained below, their effect on the startup zeitgeist at large concerns me. The lean startup method , once admittedly and unwisely elevated to “necessary and sufficient” status (it’s merely necessary, not singularly sufficient?—?more

Feedback Software 84

Feedback Software Customer Feedback White Paper Customer Experience 84

freshtrax

AUGUST 6, 2019

From internship to startup. Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. btrax has organized multiple startup events since 2010 including Japan Night and Asian Night to foster entrepreneurs from overseas.

User Testing 81

User Testing Customer Experience Naming Vision 81

Mind the Product

MAY 29, 2018

His startup career includes Tumbleweed, Timestamp, WildPackets, inCode, and many others. Christina has helped to grow companies like LinkedIn, Yahoo, Zynga, and the New York Times, as well as numerous startups throughout Silicon Valley. He has experienced IPO, acquisition, rapid growth, and crushing failure. Get your tickets.

Technical Cofounder 81

Technical Cofounder Fractional CTO CTO Coach User Testing 81

Mind the Product

MARCH 16, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Dave Wascha, CPO Photobox. Nate Walkingshaw, Author and CXO Pluralsight.

Research Software 79

Research Software User Testing Product Research Workshop 79

The Review by First Round

JUNE 17, 2021

Today’s episode is with Waseem Daher, co-founder and CEO of Pilot, a company that specializes in bookkeeping, tax prep, and CFO services for high-growth startups. Product pros also won’t want to miss learning from Waseem’s playbook honed over the course of building three companies. You can follow Waseem on Twitter at @waseem.

Framework 52

Framework Software Review Startups Customer Experience 52

The Product Coalition

JANUARY 20, 2020

Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. Explain Ninja has become a choice of startups and world-famous brands, such as Pipedrive, Codio, MyTaxi, Swiss Fin Lab, Boostation, Plato, Young Alfred, and plenty of others.

Research Software 78

Research Software Feedback Software User Testing Product Research 78