Mind the Product

JANUARY 17, 2017

At that time in London – we’re talking 2011/2012 – it was, dare I say, a bold step to leave a full-time, good product position to go freelance. One of the areas that caught my attention was flow theory, developed by Mihaly Csikszentmihalyi. Find Your Flow. All About Choice.

Product Management 70

Product Management Product Manager Product Research Consulting 70

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. For me, that was a bad habit.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Intercom, Inc.

MAY 1, 2018

We developed all these tips and tricks that would help us optimize what happens when they land. It became standard fare to find the best possible way you could lay your page out, which was a positive thing. Intercom has grown like a weed since I’ve been involved, which is August 15, 2011, our incorporation date.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

UX Studio: Product Management

SEPTEMBER 16, 2021

As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Apart from designing impactful digital solutions for our clients, we develop our products at UX studio — UX folio and Copyfolio. Our client portfolio is rich and diverse.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

MARCH 5, 2021

Switching to a paid trial maintained their revenue growth and changed their brand positioning for the better. Most of us just wanted to watch the season finale of Breaking Bad, but in SaaS, people want premium service for as little as possible. Product positioning plays an important role as well. Source: ImgFlip.com.

User Testing 97

User Testing Data Visualization Customer Experience Product Research 97

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. In 2011 we raised money. The Good and the Bad of Taking Money.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

MAY 17, 2018

Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. It’s almost like theory development, to understand how to look at big data. There’s also positive progress as more people get used to using it. So I have to find something better.”

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Tyner Blain

AUGUST 1, 2013

I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. Back in 2011, Luke Hohmann introduced me to this concept and technique, and I used it with success with a team I was working with at the time. Thanks, Luke!

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

Userpilot

JANUARY 10, 2022

Creating a customer journey map can help your SaaS customer success team identify key AHA moments for them to drive customers towards. Customer success teams are your first line of defense in ensuring users accomplish their JTBD (job-to-be-done) so don’t hesitate to invest in employee training. What is customer success?

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on. My advice here is to be transparent with your skills and experiences and walk them through your plan to address your weaknesses if any.

Technical Review 40

Technical Review Customer Experience Technical Advisors Product Management 40

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So can I start with the most memorable in a bad way? which was way back in 2011, I think and we were running a conference in Boston. Greg Baugues, Manager & Developer Community at Twilio.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

UX Studio: Product Management

FEBRUARY 26, 2019

This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. It will introduce the top UX agencies here and shamelessly put our team on the list as well. The team also holds trainings and workshops. Ideo website. Digital Telepathy.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Business of Software Conference

MAY 15, 2019

In fact one of the guys that we used to create a remix for the bands he progressed by himself and he’s now in a position where. And then I think I was in a position where again wondering what to do next. On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Amplitude

SEPTEMBER 19, 2019

And, in 2011, he founded Zoom. Johnson is also an investment scout for Sequoia Capital, where she helps develop early-stage entrepreneurs. A positive dining experience is more important than ever before. A positive dining experience is more important than ever before. Follow Dr. Theresa Johnson on Twitter or LinkedIn.

Fractional VPE 8

Fractional VPE Feedback Software User Testing Data Visualization 8

UX Planet

FEBRUARY 26, 2024

. — I have 1000 candidates I cannot go through all their portfolios I cannot verify the validity of this comment, perhaps it is so in the United States or perhaps is true for large businesses or very desired one, for example I kinda remember that NNGroup gets around that amount or more when they open a position. Am I victim of a bias?

Research Software 97

Research Software Feedback Software User Testing Data Visualization 97

Business of Software Conference

JULY 20, 2020

Do you empower small, agile teams? And the idea was you found an attractive position in an attractive industry – we used to teach this stuff – and then you would throw up entry barriers like crazy and protect that position for a long time. Dollar Shave Club launches in 2011. They launched lightning fast 2011.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

freshtrax

OCTOBER 17, 2019

The first widely-used set of emojis was introduced in 1999 as a part of messaging features of “i-mode,” one of the very first mobile internet services developed and provided by the Japanese mobile operator NTT DOCOMO. In 2011, Apple introduced emojis in their standard keyboard allowing global users to use emojis in their daily communication.

Marketing 107

Marketing Customer Experience Messaging Naming 107

Business of Software Conference

NOVEMBER 19, 2019

How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8