Remove 2010 Remove Marketing Remove Software Engineering Remove Weak Development Team
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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. How did you all get to product-market fit ?

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

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#BoS2019 Speaker Interviews: What They Learned

Business of Software Conference

And I did it in 2010. And I think that’s because there are less people taking the risk; it’s different than it was in 2008 because there was this opportunity to capture new markets and a lot of opportunity for venture-backed startups to be acquired by Apple, Facebook, Yahoo, Microsoft, etc. Title: Software Engineering Manager.

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#BoS2019 Speaker Interviews: What They Learned

Business of Software Conference

And I did it in 2010. And I think that’s because there are less people taking the risk; it’s different than it was in 2008 because there was this opportunity to capture new markets and a lot of opportunity for venture-backed startups to be acquired by Apple, Facebook, Yahoo, Microsoft, etc. Title: Software Engineering Manager.

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Leading A High-Growth Company | David Cancel, Drift | BoS USA 2018

Business of Software Conference

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. DC : Yeah an engineer, software engineer and then yes. ML : Describe David Cancel. DC : In 30 seconds? ML : Fantastic. It’s a long story.