Mind the Product

JUNE 3, 2019

I started at Netflix in 2005 and in 2010, went to my next startup, Chegg. While most companies add process and rules as they grow, culture helps employees to make great decisions without talking to one another. If executed well, culture is an antidote to talent-sucking, mind-numbing rules and process.

User Testing 159

User Testing Startups Strategy Product Manager 159

The Product Coalition

FEBRUARY 26, 2018

Startups don’t starve, they drown. It was 2010 when I watched the online stream of the Startup Lessons Learned conference, initiated by Eric Ries. I went with the cofounder of my first startup, which we used as our own “industry project” for our masters, and a couple of other students to Birmingham.

Startups 100

Startups User Testing Customer Experience Product Research 100

The Product Guy

APRIL 2, 2018

I love the way he promotes Product Management, but I also love the idea of his job- helping startups with their products. Watch now and see why she is counted amongst the ranks of the best in product management. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management.

Product Management 98

Product Management Product Manager Management Management 98

Mind the Product

MAY 15, 2019

From humble beginnings with 25 people in the back room of a pub in London in May 2010 looking for a group therapy session, the ProductTank meetups have grown to over 180 cities with hundreds of thousands of people signed up. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 124

Product Research Entertainment Startups Education 124

The Accidental Product Manager

FEBRUARY 7, 2022

Cosmetic product managers are going after millennials Image Credit: Albert Lugosi. Well, it turns out that in the cosmetics business product managers at some of the smaller firms are in the process of changing how things are done. From 2010 to 2015, the 10 largest prestige brands dropped in their market share to 40% from 46%.

Branding 123

Branding Product Management Product Manager Reporting Tools 123

Intercom, Inc.

JUNE 16, 2020

In 2010, leading management thinker Roger Martin declared we’re entering the age of “customer capitalism.” Management scholar Peter Drucker, of many well-known business adages, wrote in his 1954 book The Practice of Management , “There is only one valid purpose of a corporation, to create a customer.”.

Customer Experience 237

Customer Experience User Testing Reporting Tools Customer Feedback 237

Intercom, Inc.

FEBRUARY 6, 2020

This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. When Eren Bali founded Udemy in 2010, he had a vision for what the marketplace would be: a place where anyone could teach and learn anything. Marketplaces are notoriously difficult to manage and scale.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Mind the Product

DECEMBER 4, 2018

Netflix’s Friends (Born 2004, died 2010). I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. 2010: The end of Netflix Friends. You can trace these failures back to many of the themes above, too.

User Testing 151

User Testing Customer Experience Strategy Product Research 151

Intercom, Inc.

OCTOBER 8, 2020

She was Trello ’s very first sales hire in 2010, built the company’s sales and account management teams, and was instrumental in scaling its business from 5 million to 25 million users within two years. But if anyone knows how to walk this tightrope and make it to the other side, it’s Kristen Habacht.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Mind the Product

DECEMBER 12, 2019

I help startups with a proof of concept to scale, through strong leadership, management, and strategic thinking skills. Just-formed startup vs Scaling startup vs Large company. In 2010 I debated two job offers: one was a CPO position and the other was a startup CEO role. Describe Your Product.

User Testing 112

User Testing Feedback Software Entertainment Product Research 112

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 102

Technical Review CTO Coach Startups Feedback Software 102

Mind the Product

MARCH 11, 2020

In my current role as CPO for Eigen Technologies in London, I manage a team that includes business and technical product, UX/UI, and subject-matter experts. It’s fascinating to me to be in a startup working with some of the largest companies in the world. Ten years ago, I left academia to go into tech full time.

Research Software 106

Research Software B2C Artificial Inteligence Customer Experience 106

The Product Coalition

OCTOBER 19, 2020

By 2010, the company had shuttered all of its stores (except this one you can rent on airbnb). We’re in a highly competitive space that is ripe for disruption, with dozens of startups looking to take our place as the industry leader. What went wrong? How did Blockbuster go belly up in less than a decade?

Technical Review 166

Technical Review Analytic Tools Research Software Automotive 166

The Product Coalition

APRIL 7, 2021

We used to manage most of life on mobile phones and tablets using various applications. The company has collaborated with startups, small businesses, medium-sized ventures and global names like Google, Huawei, Bolt, MyTaxi, Pipedrive, ZoomEngage, Atlassian, and Codio. This article may help you find the right company. sk and Bia?ystok.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Mind the Product

SEPTEMBER 12, 2018

In 2010 Google announced it would prioritize mobile ahead of desktop when developing new products. As a startup on a tight budget we had three key requirements for our development process: Build cheaply – We didn’t know how many release cycles it would take to reach product/market fit. The Company.

Analytic Tools 125

Analytic Tools Feedback Software User Testing Product Research 125

The Product Coalition

SEPTEMBER 7, 2022

MVP: Test an Idea Before Investing In It In 2010, businessman Joel Gascoigne came up with an idea to create an app that would allow social media users to plan the date and time of posting. Today, more than 140,000 managers are using this platform to grow their businesses on social networks. To begin with, the team will offer a MVP?—?a

User Testing 131

User Testing Feedback Software Product Research Research Software 131

The Accidental Product Manager

NOVEMBER 26, 2018

Paytm is one such firm and their product managers have done an excellent job of conquering the Indian payment market. As is the case with every startup, just a short time ago Paytm didn’t even exist. Paytm was launched in India in 2010. All of this would look good on a product manager resume.

Government 73

Government Product Management Product Manager Banking 73

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Intercom, Inc.

SEPTEMBER 15, 2021

And that’s why he co-wrote Play Bigger: How Rebels and Innovators Create New Categories and Dominate Markets with startup advisors Al Ramadan, Dave Peterson, and Christopher Lochhead. The three of them had this firm called Play Bigger and were advising startups. and the Making of IBM , and The Two-Second Advantage.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

freshtrax

AUGUST 3, 2021

Gender gap in various industries has been a topic of discussion with there being a huge gap in the percentage of women who are startup entrepreneurs. This is especially true in Japan, where the gender gap in the startup community is even wider than the U.S. The startup world is completely male dominated. tomochinski.

Research Software 98

Research Software Startups Consulting Education 98

Intercom, Inc.

MAY 1, 2018

This was around 2010. The biggest thing I find myself beating into the heads of either startups who I chat with or new folks who start at Intercom is this idea that if you’re doing things right, you’re going to ship a lot. We developed all these tips and tricks that would help us optimize what happens when they land.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Mixpanel

MAY 17, 2021

We sat down with the angel investor, startup founder, and business author to get his valuable thoughts on what it takes to hit the road to SaaS success in today’s changing world, including how to land on the best company metrics to watch at various growth stages and how to lean on your company story before you’ve got anything to measure.

Analytic Tools 122

Analytic Tools User Testing Data Visualization Reporting Tools 122

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Hint: it starts with user feedback.

User Testing 88

User Testing Feedback Software Research Software Product Marketing 88

Product Innovation Educators

FEBRUARY 18, 2019

Some companies have also managed to continue in the face of industry disruption, such as Best Buy and Barnes & Noble. What companies, both big and small, established and startup, can do to avoid disruption is the topic of this discussion. Summary of some concepts discussed for product managers. [2:21]

User Testing 70

User Testing Customer Experience Research Software Product Research 70

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. Someone picked up The Lean Startup , had their mind blown, and said “We should do that here!” In the beginning, we talked about this concept as something to validate startup ideas.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Intercom, Inc.

JANUARY 12, 2022

My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. Liam: Was it challenging to get to this point with Mode in the startup journey?

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Intercom, Inc.

OCTOBER 29, 2020

And so after a few more years doing that, I left and joined a startup. I never had any plans to be at one company for that long, but I just kept doing new and different things there – I started in product management and then did a combination of product management and marketing and design. Karen: That’s a good value prop.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

AUGUST 19, 2021

But alas, as startups scale, as more people join and those people turn into teams, which then turn into teams of teams and into orgs, you’re adding a lot of complexity to the mix. If you’re short on time, here are a few quick takeaways: As a startup grows, things like more teams, processes, and cross-collaboration are unavoidable.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

freshtrax

AUGUST 6, 2019

The year prior, Brandon and Aki Tada, who would become the general manager of btrax Japan, met at a networking barbecue. From internship to startup. Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. btrax Japan.

User Testing 81

User Testing Customer Experience Naming Vision 81

The Product Coalition

JULY 1, 2019

Your team, manager and stakeholders would benefit it from it too, as would you. Upcoming Workshops Lean Product management ?—?Barcelona?—?July July 17 : In this workshop I will walk you through the principles and tools of lean product management?—?creating Use Data to Build a Better Startup Faster”. Barcelona?—?July

KPI 97

KPI Data Visualization Workshop Analytic Tools 97

Userpilot

MAY 1, 2024

There is a ton of product management advice out there, but most of it is generic tips repeated over and over again. Keep on reading to learn about his journey into product management , his recommended newsletters and podcast episodes, and his top tips for product management success.

Feedback Software 75

Feedback Software Analytic Tools User Testing Customer Feedback 75

The Review by First Round

DECEMBER 9, 2021

Adrian started at the company back in 2010, when they were only 50 employees. Since then, he’s led product management and engineering teams as the company has gone public and scaled to over 5000 employees. Our discussion digs into the challenges that come from scaling startups.

CTO 52

CTO Startups Engineering Framework 52

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. Purrweb’s main goal as a UI/UX design agency is to help startups quickly, but without any loss of quality, create mobile apps, websites, or desktop apps. So, it’s no wonder that they provide a discount to the startups they believe in.

UX 97

UX Research Software Feedback Software User Testing 97

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It precisely describes the core of the concept and partly explains the startup curve model. but, oddly, a great many startups and long-standing companies skip this step.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Business of Software Conference

APRIL 7, 2021

A product that started out being built in a bedroom has now evolved into a household name amongst social media management platforms. You will learn about coping with life as a startup founder in the early days, navigating the scale-up years, and how Joel dealt with burnout and stress. What you will learn. Joel Gascoigne.

Entertainment 52

Entertainment Startups Naming Customer Experience 52