Mind the Product

DECEMBER 4, 2018

I also think it’s important to communicate how challenging it is to blend art and science, to effectively capture “lightning in a bottle,” which is how I describe the challenge of building products using consumer science techniques. Customers enthusiastically embrace good ideas despite early shortcomings.

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Intercom, Inc.

MARCH 22, 2018

I was a consumer-facing PM and actually doing a lot of growth stuff before it was “growth hacking” – things like SEO, conversion rate optimization and lead generation. million round of venture funding from First Round Capital and others, scaled the team, got somewhat of product/market fit, but ended up selling early to TaskRabbit.

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UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed. Try explaining that at theoffice!

Technical Advisors 79

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Melissa Perri

MAY 5, 2016

Testing products before you build them? I was now going to build things that mattered to my customers. This idea was prime for testing. It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? Customers were pissed. This makes so much sense.”

User Testing 120

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Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Whatever problem you have, there’s a bit of software that does it for you or your users. The best user retention tools…for you?

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Analytic Tools Feedback Software User Testing Data Visualization 89

Mind the Product

JULY 17, 2018

In 2009, I’d already had 15-year career in the tech industry, mainly as a product manager at software companies like Microsoft and Adobe. When moving from bits to atoms, the world goes topsy turvy: business models, sales, marketing, customer support, and perhaps most of all, product – are all transformed into something strange and exotic.

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UX Studio

MAY 20, 2019

This means we cannot reliably predict our own or even our users’ behavior per se, not even as UX researchers. Then, we’ll take a look at what we designers and researchers can do to create the optimal fit for their attention with our product. Of course, we shouldn’t skip talking to customers.

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The Product Coalition

MAY 16, 2021

Finding the right software development company for a long-term partnership is usually challenging and requires a lot of research. The company offers a comprehensive suite of services, including UI/UX design, development, QA and testing, graphic design and branding, and explainer video creation. It was founded in Los Angeles in 2012.

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Analytic Tools Research Software Startups Development 135

Mind the Product

APRIL 27, 2018

A Twitter user used it in 2007 as a way to track conversations when he tweeted at some of his friends. It caught on among other users, and in 2009 Twitter added official support to the hashtag. Twitter saw its users doing this value-creating behavior, and so built it into its product. What did They ask?

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Mind the Product

FEBRUARY 1, 2019

hitting a specific metric (revenue/users/conversion, etc). And with research showing that people who set goals are more likely to succeed than those who don’t, we should be all good… right? To a Learning goal: “Learn how A/B testing could impact our conversion rate.”. getting a promotion. finding a new job. writing a book.

CTO Coach 143

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Userpilot

JULY 6, 2021

A product growth manager is in charge of your product growth strategy: they are concerned with realistic KPI metrics and can achieve these by researching customer feedback and data, identifying opportunities for revenues, and testing products and features. This is the safest option.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Intercom, Inc.

AUGUST 15, 2019

But if these design leaders can seize the opportunity of having a seat at the table, they can assemble an interdisciplinary team that solves real customer problems, proves their worth, and ultimately changes the future of the company and the products it delivers. Here are five quick takeaways: You must establish deep empathy for the customer.

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Johanna Rothman

OCTOBER 20, 2020

Especially since teams now had these levers, from the iterative and incremental approaches: Prototype something for fast feedback. Release something and obtain feedback. From about 2003-2009, Scrum worked for many of my clients. Request feedback from the customer, the business, and anyone else the team needs feedback from.

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User Testing Software Review Agile Product Research 66

Centercode

MARCH 27, 2019

While Stadia is only for Chrome and Android devices now, it’ll still have to operate on the millions of desktops, laptops, TVs, tablets, and phones of its potential users. The company is a long-time believer in the value of both dogfooding and beta feedback initiatives. Anthony Vallone, The Google Test and Development Environment.

User Testing 75

User Testing Feedback Software Customer Feedback Customer Experience 75

Userpilot

JANUARY 7, 2021

SaaS products took note – and started using the same principles to encourage their users to adopt their tools. Well, the $10 invested in getting the new user to complete the video tutorial will likely result in a much higher LTV. And their secret weapon for user growth, retention and feature adoption can be yours too.

Onboarding KPIs 85

Onboarding KPIs Research Software Feedback Software User Testing 85

Intercom, Inc.

FEBRUARY 7, 2019

At Intercom, it’s that businesses should be able to talk to their users as humans. We’re big, big fans and users of Coda here at Intercom, so I’m keen to hear more about what you guys are shipping and what’s coming next. And I say, “That’s wonderful, do you have any feedback?” Short on time? This was 2008.

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UX Planet

APRIL 12, 2024

When I started my career, the role of the Interactive Designer (which now would be classified as a Product Designer, or some may say UX Designer, something I inherently disagree with), included everything from Research, Information Architecture, Content Writing, Visual Design, and of course, Front End Development.

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UX Studio: Product Management

NOVEMBER 24, 2020

It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . The company’s core services include software and mobile development, blockchain solutions, testing, and quality assurance. The company employs more than 500 design and development professionals. UX studio. .

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Mixpanel

DECEMBER 18, 2018

It can be tough to take a step back and concede that something you’ve been doing for a decade isn’t good for your customers. users take on our customers’ apps and websites. It’s a framework competitors who followed in our footsteps adopted as well, but it’s no longer the right one for us or our customers.

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User Testing Customer Experience Customer Feedback Data Visualization 69

The Product Coalition

JANUARY 3, 2023

The discovery and delivery process took into consideration the entire user experience. Quoting Eric Ries, from “the lean startup”: “The only way to win is to learn faster than anyone else” You test and iterate to learn the best way to do business in a way “that our customers love and yet work for our business”, as Marty Cagan would say.

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The Product Coalition

MAY 7, 2020

Seven Tips for Building A Business in A Recession From Someone Who Did Exactly That in 2008 Even amid chaos, there’s a chance for opportunity Ashish Toshniwal, CEO and Co-founder at YML Calm seas never made a great sailor, and in March 2009, I unintentionally broached into a tsunami. Flashback to 2009. Turns out, it was. Dive deep?—?deeper

Research Software 79

Research Software User Testing User Friction Product Research 79

Bain Public

JUNE 19, 2019

(Montreal, Canada) - Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public, will be giving a 120 minute workshop at Agile Testing Days in Potsdam, Germany. Agile Testing Days is an annual European conference for and by international professionals involved in the agile world.

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Intercom, Inc.

JUNE 21, 2018

That means your focus should be on building the right customer profile and developing precise messaging to reach them. Max is a proponent of combining old-school techniques with new tools like using messengers to catch potential customers when they visit your site looking for a specific answer. Starting sales from scratch.

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The Product Coalition

DECEMBER 10, 2019

A possible explanation is that some people do a round of testing before the end of their work day. 2/3 of bugs are reported on pre-production environments According to a 2009 study by Capers Jones , 85% of bugs are caught before the code gets to production. That number is lower than the one in the original research by Capers Jones.

Reporting Tools 79

Reporting Tools Data Visualization Research Software Software Review 79

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.” Unshipping is the process of removing a feature or product that has shipped, and is live, to customers.

Technical Review 144

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Mixpanel

JANUARY 28, 2020

Sometimes it’s crystal clear that the products we deliver to customers today won’t be what they want in the long run, or even a year from now. It might be revenue, a good-sized user base, or even all the time you spent to get where you are. But what if you have something to lose by changing your R&D strategy?

Research Software 81

Research Software Reporting Tools Data Visualization User Testing 81

The Product Coalition

MAY 6, 2020

To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. hourly rates: $150–199 Employees: 10–49 Founded: 2009 Headquarters: USA Red Foundry is another app development industry leader. for 2020.

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Research Software Analytic Tools Feedback Software Development 79

The Product Coalition

MAY 21, 2020

Which mean your customers know what bad design looks like. While no company has ever gone out of their way to build ugly products, when consumer tech really started taking off in the late-eighties/mid-nineties, what mattered most was that the technology worked. A new user needs to be able to find what they want with relative ease.

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Sachin Rekhi

DECEMBER 17, 2015

A decade ago Steve Blank authored the book The Four Steps to the Epiphany: Successful Strategies for Products that Win to share with the world his philosophy for building winning products: customer development. Customer Development Maturity. That's a taste for how mature A/B testing is as a methodology.

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The Product Coalition

OCTOBER 4, 2019

Atari also elected to skip audience testing due to the time constraints, trusting instead that the popularity of the IP and a timely seasonal release would boost sales. Assume nothing, and listen to customers. Thanks to the success of the original Peek, TwitterPeek was released shortly after in 2009 receiving a much frostier reception.

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The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. When the success of your project depends on the quality of the UI/UX design, choosing the right user experience agency to work with is an extremely important task. score on Clutch.co Brave UX is a small team of passionate people.

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The Product Coalition

DECEMBER 17, 2019

Devices like the Google Pixelbook come with a 360 hinge so users can switch effortlessly between laptop and tablet. We started talking to tech Now, we all know that VUIs (Voice User Interfaces) still have a ways to go in terms of development, but it’s hard to believe that it was only 9 short years ago that Apple gave us Siri.

Wireless 80

Wireless Technical Review Research Software User Testing 80

ProductPlan

SEPTEMBER 26, 2019

Until real users get their hands on your product, you can never be 100% sure it works. That’s why product managers leverage beta testing. Internal tests can’t replicate what happens in the real world. While some nuggets of wisdom might continue to pop up, it’s generally a game of diminishing feedback returns.

Feedback Software 56

Feedback Software User Testing Product Research Customer Feedback 56

UX Studio: Product Management

JANUARY 8, 2021

Since 2009, they have worked with many notable companies such as Netflix, Adobe, Salesforce, Opera, and Avast, just to name a few. We gathered 40 motivated designers and researchers who strive to make our digital world better and design products people love to use.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “Sprints are one of the most effective ways to quickly align a team around key insights and develop a customer-centric product solution,” she said. Jones pointed to customer insights as the most powerful tool for PMMs to influence the product roadmap.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “Sprints are one of the most effective ways to quickly align a team around key insights and develop a customer-centric product solution,” she said. Jones pointed to customer insights as the most powerful tool for PMMs to influence the product roadmap.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Nulab

JULY 27, 2022

In 2009, two friends founded a company called Airbnb with the aim of providing an alternative to traditional hotel accommodations. It’s about innovating for the future and creating something previously unimagined, rather than creating something based on existing customer needs. Research your competition.

Research Software 73

Research Software Feedback Software User Testing Weak Development Team 73