Intercom, Inc.

FEBRUARY 7, 2019

I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was. And they would name a bunch of software, but they’d use Docs and Sheets to do just about everything. We went from DOS to Android.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Coalition

DECEMBER 10, 2019

Long story short, we decided to learn more about the way software development teams approach the bug reporting process. Is there even such a thing as a standard working day in software development circles? could be due to the sample, though. Here’s what we found. That brings us to the next point?—?working working hours.

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. More happy customers mean increased sales.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

Sachin Rekhi

JANUARY 7, 2009

So here is my list of the top underhyped platforms that I hope to see many entrepreneurs build on in 2009. Mail, with over 250M users , has announced its application platform , launched a few white listed applications (Xoopit, Wordpress), and plans on opening up more broadly in 2009. Webmail Platforms: Yahoo! Mail, Gmail.

Customer Experience 60

Customer Experience Software Review Startups Enterprise 60

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others. Feel intimidated by the notion of creating an explainer video?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? I’m also reading Zen Mind, Beginner’s Mind: Informal Talks on Zen Meditation and Practice and Frieda Kapor-Klein’s Giving Notice (a book about why it’s hard to keep a diverse workforce due to unintentional bias). Like most smart people, they read a lot. Yes i love it.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Andrew Chen

NOVEMBER 26, 2018

Let’s start by looking at where the service economy is right now and why it’s resisted a full scale transformation by software. Leave this field empty if you're human: Software eating the service economy, but it’s been slow. These platforms have a network effect in that more reviews means more users and more reviews.

Startups 111

Startups Technical Review Customer Experience Software Review 111

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. It is an established boutique design and software development house based in Warsaw, Poland.

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Research Software Analytic Tools Feedback Software Development 78

Modus Create

AUGUST 13, 2019

While cryptocurrencies (electronic/computer-based currency systems) have been theorized and experimented on for decades, the introduction of Bitcoin in 2009 was the first large-scale and successful implementation of the concept. A smart contract is a program (computer code) that handles custom transactions on a blockchain.

Software Review 61

Software Review Technical Review Systems Review Customer Experience 61

The Product Coalition

SEPTEMBER 11, 2019

Due to the fast diffusion of technologies into different fields of our lives, society’s addiction to mobile devices is growing too. It is a leading programming house providing a comprehensive suite of mobile app development services for startups and global companies since 2009. Today, e-Commerce is fastly converting into m-Commerce.

Research Software 12

Research Software Development Software Review Technical Review 12

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. What makes them different from other UX agencies is that they provide a look at how your software will look like early in the designing process, so you can feel your project come to life. based on 19 reviews on Clutch.co.

UX 96

UX Research Software Feedback Software User Testing 96

Mixpanel

FEBRUARY 29, 2024

Represent more than front-end interactions as events When Mixpanel started the category of product analytics in 2009, events were chosen as the key building block for benefits such as capturing data at a granular level, being well-suited for real-time processing, and scaling well for complex queries like funnel analysis or sessionization.

Data Visualization 69

Data Visualization Events Analytic Tools Reporting Tools 69

The Product Coalition

JULY 17, 2018

Motto: There’s an app, then there’s a Fueled app Customer quotes: “They delivered us nearly flawless code.”? —?COO Dom & Tom About the agency: Dom & Tom was founded in 2009 by Dominic and Tom Tancredi. Motto: We Create Exemplary Software Solutions For The World’s Most Forward-thinking Companies. CEO at MysteryVibe 4.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Modus Create

AUGUST 13, 2024

Organizations should conduct a thorough examination of network hardware, cloud systems, code, operations, and security policies, leaving no aspect unaddressed. After all, in a world where code rules, ensuring its integrity and security is paramount to safeguarding the digital assets of any organization. million customers to hackers.

Software Review 40

Software Review Technical Review Systems Review Data Visualization 40

freshtrax

JULY 9, 2019

So, before your designers start plugging in codes, a linguistic translator and localizer will also need to get their hands on all text, images, and mockups as well. Beginning in the late 80s, the need to mass-produce software on a global scale developed a need for localization (or L10N). The Japanese use the word “???”

Customer Experience 89

Customer Experience Software Review User Testing Technical Review 89

Antwak Blog

FEBRUARY 15, 2021

Darknet Diaries provides extensive review for those who are pragmatic about the data breaches faced to today’s people and corporations, featuring “true stories from the dark side of the internet.” Date of podcast launch: 2009. Typical topics: News on cybersecurity, review of the sector, interviews of experts.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

Darknet Diaries provides extensive review for those who are pragmatic about the data breaches faced to today’s people and corporations, featuring “true stories from the dark side of the internet.” Date of podcast launch: 2009. Typical topics: News on cybersecurity, review of the sector, interviews of experts.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Product Solving

APRIL 11, 2023

TL;DR: Domain fidelity is a critical aspect of software development that ensures a system or product closely aligns with the real-world needs of its users. A nightmare scenario for any development team, yet one that is all too common in the high-stakes world of software development. I hope you all enjoy this one, let me know if you do!

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Technical Review Software Review Systems Review User Testing 52

Userpilot

DECEMBER 15, 2021

I like to shop around, compare shipping costs, reviews, and generally make sure I’m not about to get ripped off. Long story short: every little interaction a customer has with your brand counts (and you can track this with user behavior analytics software !). But it could also mean reviews left, social media posts shared – and so on.

Analytic Tools 86

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 86

The Product Coalition

SEPTEMBER 8, 2018

From that perspective, anything from hardware, software, processes, skills and knowledge can be seen as technology. Software programming languages fit the definition of improvement to existing technologies, though. Notice that this definition is broad and very inclusive, though. Wearables are other good example for that.

Technical Review 63

Technical Review Technology User Testing Software Review 63

Melissa Perri

MAY 5, 2016

After reviewing the information, we knew we had to learn more. So, we had to build a software solution. In one SAAS company I was working at, we had to create a new feature that would help our customers forecast their goals. We were given input by the customer’s sales team from their conversation with the customer.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Gainsight

NOVEMBER 1, 2022

When I wanted to scale my company in 2009, I was faced with the conundrum of choosing between hiring more people to onboard and service our accounts and risking future layoffs versus improving overall business efficiency. When you buy software, you are effectively buying into its community of users, and that’s a part of its value proposition.

Feedback Software 52

Feedback Software Customer Experience User Testing Technical Review 52

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. Cohen starts his presentation by telling a story about how he started blogging in 2009. He connects this story to building a software company.

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Software Review Weak Development Team User Testing Customer Experience 64

The Product Coalition

JUNE 25, 2019

Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams. The spatial distance can be overcome with the right tools and coordination, especially when supported by the broader organization. And some sort of synchronous interaction is needed for overcoming both social and temporal distance. Benbunan-Fich, R.,

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

The Product Coalition

DECEMBER 17, 2019

Siri received mixed reviews when she first landed in the iPhone 4S in 2011. The next year the Asilomar Conference on Beneficial AI was held in California, with the aim to formulate basic principles and a code of ethics for AI technology. Before that, VUIs lived solely in the realm of science fiction. AKA, The 23 Asilomar AI Principles.

Wireless 79

Wireless Technical Review Research Software User Testing 79

The Product Coalition

MAY 21, 2020

Now, we can use it to describe both hardware and software design. The design for the iMac as we know it today came out in 2009. While there are rumors circulating that we’re due to get a serious redesign, no one is throwing out their iMac Pros just yet. The person who created the device you’re reading this on?

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Modus Create

MARCH 16, 2020

While organizations like the Institute for Supply Management recently unveiled a study that estimates that Chinese manufacturers are operating at 50% capacity , inventory shortage due to the effects across worldwide supply chains is starting to become noticeable and will continue to impact resource availability.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Whatever problem you have, there’s a bit of software that does it for you or your users. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Source: cultofmac.com. It makes sense.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

The Product Coalition

OCTOBER 4, 2019

Atari also elected to skip audience testing due to the time constraints, trusting instead that the popularity of the IP and a timely seasonal release would boost sales. Thanks to the success of the original Peek, TwitterPeek was released shortly after in 2009 receiving a much frostier reception. What went wrong?

User Testing 62

User Testing Product Research Product Management Product Manager 62

Userpilot

MARCH 7, 2024

But I was initially afraid to enter tech because I couldn’t code, and I was never particularly good at maths, so I thought I couldn’t do that. Sima Banijamali : “I started in tech in 2009, and in 2010 I moved to Sweden from Iran and started studying. I made my way to operations, and then into product.”

Technical Review 101

Technical Review CTO Coach Startups Feedback Software 101

Radical Product

SEPTEMBER 5, 2018

When designers at Facebook came up with the initial idea of the Like button, the idea was repeatedly proposed and shot down for two years, never passing Mark Zuckerberg’s review. The company has begun to change its content-recommendation software to prioritize posts from friends, trusted media companies and local news.

User Testing 40

User Testing Feedback Software Customer Feedback Product Research 40

Tyner Blain

AUGUST 17, 2023

In 2003, Managing Software Requirements: A Use Case Approach by Leffingwell and Widrig (p.101) In 2009, Esther Derby and Diana Larson shared the use of an Ishikawa diagram to generate a shared understanding of the problem and its root causes in Agile Retrospectives (p.88). 101) introduced a slightly different syntax.

Weak Development Team 52

Weak Development Team Systems Review Workshop Definition 52

Nulab

JULY 18, 2019

One reason may be due to the expansion businesses undergo over time. Since the Great Recession in 2009 , which caused 43% of businesses to close or contract, the percentage of businesses opening or expanding – and, therefore, increasing job gains – has been on a steady incline. Gains over losses.

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Userpilot

APRIL 6, 2021

Back in 2009, a lot of Foursquare’s initial user retention was down to gamification. If you want an example of a software product that has retained users through a ludic loop, look no further than Facebook. A user receiving a tip like this would be less likely to churn due to frustration with endless copying and pasting.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? Shawn Anderson & Shane Corellian (Co-Founders, PDQ.com) – Alternative Marketing, or “Oops I Did A Marketing” from Business of Software Conference. Upcoming Events.

Marketing 40

Marketing Analytic Tools Research Software Technical Review 40

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Video, Slides, Transcript, Sketchnote below. Transcript. Good morning everybody.

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User Testing Feedback Software Product Research Research Software 59

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

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Product Research Research Software Software Review Technical Review 116