Intercom, Inc.

DECEMBER 31, 2019

When Apple started using the catchphrase “There’s an app for that” in 2009 to convey the breadth and variety of apps available in its App Store, we could barely begin to picture just how true that would become – well over half the time spent online in the US is spent on smartphone apps. . And then there’s messaging.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Mixpanel

NOVEMBER 15, 2021

In 2009, when Mixpanel was founded, the world was in a period of uncertainty and still facing the Great Recession. Achieving our next leaps and continuing to define the future for product analytics will require the same hard work and handshakes that have gotten us this far. Being the best for our customers.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Product Management Unpacked

APRIL 27, 2020

The National Bureau of Economic Research (NBER) Business Cycle Dating Committee, the group entrusted to call the start and end dates of a recession, defines a recession as “a significant decline in economic activity spread across the economy, lasting more than a few months.” The Great Recession (December 2007- June 2009).

Product Management 158

Product Management Product Manager Management Management 158

Mind the Product

JULY 17, 2018

In 2009, I’d already had 15-year career in the tech industry, mainly as a product manager at software companies like Microsoft and Adobe. But that year, I decided to take the plunge into physical products, launching KOR Water with my partner Eric Barnes. Can you make it just as cool and differentiated as your product?

User Testing 129

User Testing Product Management Product Manager Product Research 129

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. So picking the best user retention tools and software depends on a lot of factors specific to your business and your product. But look: they’re all great products.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. So picking the best user retention tools depends on a lot of factors specific to your business and your product. But look: they’re all great products.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Intercom, Inc.

AUGUST 30, 2018

Both are design partners at GV (launched as Google Ventures in 2009 as the venture capital arm of Alphabet, Inc.), From there I went to LinkedIn, where I became their first Head of Design, helped add user research, and built out their design discipline. ” to “I’m having to influence my product manager.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149