The Product Coalition

MAY 6, 2020

Are you still thinking over whom you can trust and depute implementing your big app idea? We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations.

Research Software 79

Research Software Analytic Tools Feedback Software Development 79

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

The Product Coalition

MARCH 4, 2024

Photo by Dima Solomin on Unsplash In the vast realm of digital communication, few platforms have left as indelible a mark as WhatsApp. Its journey from a modest messaging app to a global giant in instant messaging has been nothing short of remarkable. In June 2009, Apple introduced the push notifications. in California.

Analytic Tools 126

Analytic Tools Customer Experience Data Visualization User Testing 126

Userpilot

DECEMBER 15, 2021

If it’s a really big purchase, I might follow the company on social media for a bit to see how their customer service is – or it might be their amazing social media presence that put them on my radar in the first place. Engages with your onboarding in-app flows. 17 conversion metrics you should be tracking in your SaaS in 2022.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Sachin Rekhi

JANUARY 26, 2010

As many of you know, I'm a big proponent of open platforms and have spent much of my career designing, building, or leveraging open platforms and APIs. While we have seen explosive growth in social platforms over the past several years, I believe they are still very early in their history. Look for this to launch in 2010.

Data Visualization 60

Data Visualization Analytic Tools User Friction Customer Experience 60

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

MARCH 25, 2022

The goal is to ensure that all of your target customers have a clear understanding of your product, brand, and services you offer. You can do in-person interviews with interested members of your target market, use focus groups, or even multiple-choice questions surveys to collect useful data. What is message testing in SaaS?

User Testing 98

User Testing Product Research Messaging Testing 98

Mixpanel

FEBRUARY 24, 2022

I started my career doing data entry of stock inventory into an excel sheet. For most people, that would make you hate data for the rest of your life. But for me, despite the inefficiency of data entry, it made me realize the value of data early on. We would all be still using Google Analytics and its vanity metrics.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Reporting Tools 59

Mixpanel

FEBRUARY 29, 2024

“Events are a restrictive, inflexible way of modeling data.” That was a direct quote from the community when we released Warehouse Connectors last year, showing a commonly-held concern about the limitations of product analytics. So long as the data point has a timestamp, it can be represented as an event for analysis.

Data Visualization 69

Data Visualization Events Analytic Tools Reporting Tools 69

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. ” and “What data supports users actively valuing it?” Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

UX Studio: Product Management

JULY 12, 2021

It is sometimes difficult to filter through them, especially when looking for a specific service, such as eCommerce web design. We reviewed their portfolios and services and created our top list of eCommerce web design agencies to work with. Over the years, the number of design agencies has boomed.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

Mixpanel

JANUARY 14, 2019

Segmentation has been our most heavily used report since its release in late 2011, and until recently, it was the report that greeted users when they logged in. Retiring the report is a bittersweet moment for many of us here, but a necessary step to deliver more advanced analytics capabilities to our customers.

Data Visualization 45

Data Visualization Reporting Tools Customer Feedback Analytic Tools 45

Arkenea

JANUARY 21, 2025

They are designed to store information about a patient’s medical history, diagnoses, medications, and other pertinent data. It ensures the healthcare process is seamless and efficient, from diagnosing a patient to billing for services. It ensures that healthcare providers are reimbursed accurately and promptly for their services.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Melissa Perri

MAY 5, 2016

Watching and waiting for the numbers to go up in Google Analytics, only to be let down again. It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? A week after that we found a different solution that increased clickthrough rate threefold on our products.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Business of Software Conference

JUNE 11, 2021

Dharmesh has been a frequent speaker at Business of Software over the years. Just as Joel Spolsky’s news last week prompted us to take a look at some of the talks that showed how his thinking has evolved over the years, Dharmesh’s give an insight into how his learning as an entrepreneur has grown as his baby Hubspot has too.

Analytic Tools 59

Analytic Tools Customer Feedback Data Visualization Customer Experience 59

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Now, we are a systems management solution. Upcoming Events.

Marketing 40

Marketing Analytic Tools Research Software Technical Review 40

Mixpanel

APRIL 20, 2023

Time (and data) will keep us honest. They’re tools to express ideas. By evolving the brand, our efforts across product, design, marketing, sales, partnerships, support, and community are enhanced by unified tools and flexible systems that allow us to build together. Why does analytics matter? Is it better?

Branding 93

Branding Data Visualization Analytic Tools Feedback Software 93

UX Planet

FEBRUARY 22, 2024

While every click offers insight to designers, what lessons are we learning as an industry? Sometimes, reading a heartfelt “This app helps me stay connected to my family!” Sometimes, reading a heartfelt “This app helps me stay connected to my family!” stings more than any harsh data metric. feels like the biggest win.

Data Visualization 98

Data Visualization UX User Testing Research Software 98

The Product Coalition

AUGUST 25, 2023

I mentioned KISS and Elton being 70+, and I couldn’t write about music legends, without the late Tina Turner who 69 at her final concert in 2009, she sure was still rolling then. That’s the likes of data engineering, modelling and analytics engineering teams. On lead guitar for me is our analysts and data scientists.

Analytic Tools 118

Analytic Tools Data Visualization Customer Experience Product Research 118

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Sachin Rekhi

FEBRUARY 15, 2009

So are you thinking about adding a virtual economy to your app or website? million completed offers per month across hundreds of apps and websites. Offerpal is a full service provider, offering a variety of direct payment options (Paypal, Amazon, Mobillcash, and Ultimate Game Card) as well as a diverse selection of offers.

Analytic Tools 60

Analytic Tools Research Software Startups Product Research 60

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. So heavy on the technology but pretty heavy on the people sign the service side as well.

User Testing 52

User Testing Healthcare Customer Experience Analytic Tools 52

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it. That’s where Customer Analytics comes in. Common Customer Analytics Features.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

UX Planet

APRIL 12, 2024

When I started my career, the role of the Interactive Designer (which now would be classified as a Product Designer, or some may say UX Designer, something I inherently disagree with), included everything from Research, Information Architecture, Content Writing, Visual Design, and of course, Front End Development.

Research Software 111

Research Software Analytic Tools Feedback Software User Testing 111

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. It’s called product-led growth.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98