Lean UX author Jeff Gothelf on why design must have a seat at the table
Intercom, Inc.
AUGUST 15, 2019
If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.
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