Andrew Chen

AUGUST 8, 2022

It seems as though every consumer app has implemented some form of a referral program, though I argue it really kicked off in ~2008, which is when Dropbox’s innovative referral program was rolled out. Why focus on new users? Why did this make sense for them? They also tend to decline in importance over time.

User Testing 94

User Testing Customer Experience Onboarding KPIs Technical Cofounder 94

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. There’s also a gender gap with podcast listeners skewing mostly male, mirroring the gap among podcast creators as well.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. There’s also a gender gap with podcast listeners skewing mostly male, mirroring the gap among podcast creators as well.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40