Userpilot

SEPTEMBER 9, 2024

Looking for real-life customer-led marketing examples that worked to get inspiration for your own campaigns? TL;DR Customer-led marketing is a strategy that puts the customer at the center of all marketing efforts, making their pain points , behaviors, and feedback the driving force behind decisions. Then keep reading!

Data Visualization 95

Data Visualization Customer Feedback Customer Experience Analytic Tools 95

UX Planet

FEBRUARY 10, 2024

In the field of UX research, Systems Thinking can bring many benefits to strategic planning, allowing for a broader and more integrated view of the user ecosystem. Feedback loops: a system’s outputs affect its inputs, creating loops. Understanding the various stakeholders involved in the ecosystem beyond the direct user.

Research Software 119

Research Software Feedback Software Product Research User Testing 119

Intercom, Inc.

AUGUST 6, 2020

Created in 2008 as a question and answer site by Jeff Atwood and Joel Spolsky, it has grown to become one of the primary technology communities on the web, and by far the largest corner of the Stack Exchange Network of sites, which collectively has more than 120 million monthly users. Community at the core. Prashanth: Yeah.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Business of Software Conference

JANUARY 6, 2020

I think, as software companies, the UX game is being upped universally and great user experiences have a direct correlation to the ability to do AI. And so as things go through this and you know when we were launching Boomi the company I started before we launched in 2008 a cloud based offering right in the middle of all of this.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

SEPTEMBER 6, 2018

Over the last 6 and a half years I’ve seen, first hand, how our story at Intercom has had really practical applications – it’s helped us assemble a great team, informed how we talk to customers, and helped us decide what to build. Every day they’d work from a local coffee shop full of happy customers. They couldn’t help it.

Customer Feedback 151

Customer Feedback Construction User Testing Customer Experience 151

The Product Coalition

OCTOBER 4, 2019

Assume nothing, and listen to customers. It’s true that product managers have to anticipate what the customer wants before they even realise, but it has to be based on data. Without customer interviews/feedback, your decisions are based purely on assumptions, and then you’re really playing with fire. What went wrong?

User Testing 62

User Testing Product Research Product Management Product Manager 62

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.),

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93