2006 Startups Technical Review 
Intercom, Inc.
FEBRUARY 26, 2018
As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Innovative startups. The first army are innovative startups. Basic technology execution is becoming easier too. There are more technology jobs than ever before.
The Product Coalition
JUNE 14, 2020
Lessons from big money tech failures An opinionated analysis of why some hyped products failed Last year, I did a talk, as part of orienting a team of automotive executives in modern way of iterative working, challenging the prevailing belief that perfect pre-planning backed by big money will always be a clear winner. The Zune Is Dead.
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Mind the Product
AUGUST 19, 2019
According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour.
The Product Coalition
FEBRUARY 1, 2022
A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. The dating platform “YouTube” rebranded as a video website and sold in 2006 to Google for USD 1.6 Odeo was a small podcasting startup in 2005. Does the product have an imbalanced cost benefit?
The Product Coalition
MAY 9, 2020
There are some warning signs: Reduced market size Low response from customer base Negative press reviews (or no interest from the press) Weakening word of mouth High visibility, but no engagement Products That Couldn’t Find Their Fit We love the schadenfreude of looking at failed products! How Do I Know if I Have No Product-Market Fit?
Intercom, Inc.
JULY 11, 2019
You might say it’s one of the strongest advantages a startup has. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. It’s actually happening a lot faster nowadays than it was a few years ago because of the explosion in tech.
Intercom, Inc.
OCTOBER 29, 2020
And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.
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