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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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5 Costly Branding Mistakes

UX Planet

For startups and product owners, the stakes are high, and the path is treacherous. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want.

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Making Meta | Andrew ‘Boz’ Bosworth (CTO)

Lenny Rachitsky

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. While Boz celebrates startup culture, he also acknowledges its challenges.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work.

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5 Machine Learning Lessons for Product Managers

Mind the Product

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. But with machine learning the solution itself is so exciting and novel that it’s tempting to forget to ask yourself why you need it in the first place.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

You might say it’s one of the strongest advantages a startup has. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Source: HubSpot Research. Speak the customer’s language. That was really the beginning of our story.

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Find the Best UX Agency London Based Companies Work With

UX Studio: Product Management

We are a UX design agency based in Europe with a decade of experience in UX design and research. Our international team of UX designers and UX researchers work with businesses from all over the world. . We can help with various services, such as full-service product design, UX research services, UX consulting, or UX training.