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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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TEI 214: Want more innovation? Build a partner program – with Ed Krause

Product Innovation Educators

Choose the right university partners to drive research and innovation. There are time-tested ways to accomplish this, including traditional open innovation, incubators, and startups. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. Another approach is a partner program.

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5 Machine Learning Lessons for Product Managers

Mind the Product

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. But with machine learning the solution itself is so exciting and novel that it’s tempting to forget to ask yourself why you need it in the first place.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

You might say it’s one of the strongest advantages a startup has. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Source: HubSpot Research. Speak the customer’s language. That was really the beginning of our story.

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Making Meta | Andrew ‘Boz’ Bosworth (CTO)

Lenny Rachitsky

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. While Boz celebrates startup culture, he also acknowledges its challenges.

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9 Startups to Help You Build Your Virtual Economy

Sachin Rekhi

So are you thinking about adding a virtual economy to your app or website? The great news is there are a variety of startups out there waiting to help you! million completed offers per month across hundreds of apps and websites. Peanut Labs is now offering this same monetization platform to third party developers.