2006 Reporting Tools Vision 
Intercom, Inc.
SEPTEMBER 22, 2020
Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. At the time, the advent of modern technology, like caller ID, spam protection software, and ad blockers, offered a way to finally dodge brands’ non-relenting bids for attention.
Mind the Product
AUGUST 19, 2019
According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. Lesson 4: Find Counter Metrics.
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Intercom, Inc.
FEBRUARY 4, 2021
The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable.
Intercom, Inc.
OCTOBER 29, 2020
I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.
UserVoice
MARCH 21, 2017
Leading a product management organization is a unique role in modern technology companies, and one that was quite uncommon until fairly recently. While many roles in an organization are highly measurable—salespeople hitting their quotas, customer support issue turnaround time, system uptime, etc.—there’s
BrainMates
AUGUST 7, 2018
Product Managers are in short supply – named as one of just five key roles in the Startup Talent Gap report released in July 2018 by start-up peak body StartupAUS in collaboration with Microsoft, the University of Technology Sydney and Google – alongside coders, startup-focused sales roles, user experience designers, and data scientists.
The Product Coalition
FEBRUARY 22, 2021
resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. software is eating the world?—?, Loving the solution : This is a variation of the ‘we know what to build’ syndrome.
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