bpma ProductHub

JUNE 30, 2017

By Jeffrey Segarra – The precision and quality of your product requirements determine if your product will succeed or fail in the marketplace. Developing product requirements is part science and part art. There are many ways to deliver your requirements to your engineers but none is more effective than user stories.

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

Mind the Product

JANUARY 30, 2020

In this blog post, I’ll explore how momentum behavior, loss aversion, and the default effect can influence the adoption rates of product features and give examples of how you can address these hurdles. We humans are resistant to change, which can be an obstacle when introducing new product features to the marketplace.

Customer Experience 221

Customer Experience User Testing Research Software UX 221

The Product Coalition

MAY 9, 2020

A lot of information and knowledge comes your way when you’re a new Product Manager. But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) So let’s dive in.

User Testing 79

User Testing Technical Review Product Marketing Product Research 79

Userpilot

JANUARY 29, 2025

In 2006, British mathematician Clive Humby made the infamous statement: Data is the new oil. Leveraging product analytics isnt just about making pretty dashboards; its about viewing your existing data as a learning opportunity to make informed decisions with your onboarding strategy. moment that makes users stick.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

freshtrax

MAY 26, 2021

When IKEA first entered the Japanese market in 1974, they were unaware of the differences in culture and consumer behaviors. Learning from their first failure, IKEA redeemed themselves with ample consumer behavior research. They also learned that Japanese consumers prioritize convenience and safety more than paying less.

User Testing 131

User Testing Customer Feedback Customer Experience Product Research 131

Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be? The lesson?

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want.

Branding 98

Branding User Testing Product Research Data Visualization 98

Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

Inbound 211

Inbound Outbound Customer Experience Reporting Tools 211

Mind the Product

FEBRUARY 1, 2019

getting a certification (be it scrum, agile, product, coaching … you name it). hitting a specific metric (revenue/users/conversion, etc). The list goes on and on – showing once again that our product community is made up of people who push themselves, are curious, and have a learning mindset. getting a promotion.

CTO Coach 142

CTO Coach User Testing Research Software Product Research 142

Intercom, Inc.

OCTOBER 29, 2020

Here are a few quick takeaways: Focus on your customers. Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. Make it easy for customers to talk to you, and vice versa.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Of course not.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Mind the Product

DECEMBER 26, 2019

In this ProductTank Toronto talk, Richard Reiner , Executive Chairman at dfuse , takes us through various case studies and lessons learned from his experience building and marketing products in the cybersecurity space. Consumer security at PasswordBox. Consumer Security at PasswordBox. Surviving in a maturing market at Enomaly.

User Testing 94

User Testing Customer Experience Marketing Research Software 94

Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. The third group are the talented product builders all around us.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

Indicative

FEBRUARY 25, 2020

In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. With the launch of Amazon Web Services (AWS) EC2 in 2006, computing power reached an unprecedented level of scalability. Consumers have sophisticated digital lives that often span multiple devices.

Analytic Tools 94

Analytic Tools Data Visualization Reporting Tools Feedback Software 94

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. Andrew currently leads Meta’s efforts in AR, VR, AI, and consumer hardware across Quest, Ray-Ban Meta glasses, and more.

CTO 106

CTO User Testing Analytic Tools Research Software 106

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

User Testing 79

User Testing Research Software Data Visualization Feedback Software 79

Userpilot

JULY 23, 2024

In this article, we examine some tools that can help your SaaS team to drive product growth. There are different types of tools in the MarTech stack, including: Analytics Tools that collect and analyze data to provide insights into user behavior, campaign performance, and business metrics. Still, you may be unsure where to begin.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

UserVoice

MARCH 21, 2017

Product managers may or may not be the “CEOs of product,” but how do you boss around a bunch of CEOs? Leading a product management organization is a unique role in modern technology companies, and one that was quite uncommon until fairly recently. there’s really no magic metric for product management.

Product Research 120

Product Research Reporting Tools Vision Customer Experience 120

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Usersnap

SEPTEMBER 27, 2022

That, combined with understanding user and customer feedback , has made devs more important than ever within a business. Test Reports and Analytics. Tracking test patterns and gathering insights for future QA initiatives is key during QA testing and bug tracking. Better products are created.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Intercom, Inc.

FEBRUARY 7, 2019

How do you put a box around a product that defies categorization? At Intercom, it’s that businesses should be able to talk to their users as humans. I spent about six years there – mostly running YouTube products. During that time, what were some of the biggest lessons that you learned scaling the product organization?

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Easy-to-use dashboards let you align product and marketing strategies.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

ProductPlan

AUGUST 27, 2019

There is no shortage of prominent male product leaders populating social media with their wisdom. But well-rounded product managers should be hearing from a diverse chorus of voices. No two product managers are the same. Who is she: She’s a partner at Lightspeed Venture Partners and the former Head of Product, Growth at Slack.

Product Research 80

Product Research Research Software Entertainment Education 80

Sachin Rekhi

DECEMBER 17, 2015

A decade ago Steve Blank authored the book The Four Steps to the Epiphany: Successful Strategies for Products that Win to share with the world his philosophy for building winning products: customer development. Customer Development Maturity.

User Testing 60

User Testing Development Data Visualization Customer Feedback 60

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has recruited, mentored, and managed product managers in each of these positions, so you could say he knows a thing or two about interviewing for product managers. Porter's 5 Forces Model is particularly suited to analyzing a whole industry at a time, or one company, or a product line.

Research Software 80

Research Software Product Strategy Strategy User Testing 80

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. April Underwood is Chief Product Officer at Slack.

Research Software 63

Research Software Analytic Tools User Testing Data Visualization 63

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Super User Studio. Our international team of UX designers and UX researchers work with businesses from all over the world. . The team consists of experts in product management, strategic thinking, and agile transformation.

Research Software 52

Research Software UX User Testing Product Research 52

Userzoom

APRIL 24, 2018

During the past 17 years James has worked on web and intranet management, usability, user experience, analytics and optimisation (in various forms) for dozens of Swedish and international organisations, both large and small. Since 2006, he’s been an independent UX consultant under his company Beantin AB. The parallels?

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

Johanna Rothman

APRIL 4, 2022

In 2006 or 2007, a little too late, I moved to WordPress. Here are the posts you might have missed: Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take. Possible Test for Splitting Stories and Valuable Minimums. So we have feedback loops from strategy to execution and tools and back again.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

BrainMates

OCTOBER 10, 2019

One of the key examples of this is when Product Managers is that they are expected to perform the role of project manager for some or all of the delivery of their product to the marketplace. OR, a project manager is expected to pick up Product Management activities. Product Manager vs project manager: the Brainmates perspective.

Product Management 75

Product Management Product Manager Management Management 75

Sachin Rekhi

FEBRUARY 15, 2009

Super Rewards is definitely Offerpal's fiercest competitor, launching their product publicly in December 2007. Several of these CPA ad networks realized that they themselves could get into the business of providing a managed offer product. PayBuyPartner is one such product brought to you by CPA Storm.

Analytic Tools 60

Analytic Tools Research Software Startups Product Research 60

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Of course not.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. I’ve heard from people who’ve realized they wanted to go into product management in part by reading this blog. Ten Year Anniversary! million pages viewed. 200+ posts.

Product Management 60

Product Management Product Manager Management Management 60

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. I’ve heard from people who’ve realized they wanted to go into product management in part by reading this blog. Ten Year Anniversary! million pages viewed. 200+ posts.

Product Management 60

Product Management Product Manager Management Management 60