Intercom, Inc.

SEPTEMBER 22, 2020

Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. At the time, the advent of modern technology, like caller ID, spam protection software, and ad blockers, offered a way to finally dodge brands’ non-relenting bids for attention.

Inbound 211

Inbound Outbound Customer Experience Reporting Tools 211

bpma ProductHub

JUNE 30, 2017

By Jeffrey Segarra – The precision and quality of your product requirements determine if your product will succeed or fail in the marketplace. Developing product requirements is part science and part art. Benefits: More usable products. All user stories are not created equal. You’ll learn both in this workshop.

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

The Product Coalition

NOVEMBER 10, 2024

Photo by Martin Damboldt Whenever I tell product people that they must talk to customers, someone brings up the famous Henry Ford quote about faster horses: “ If I had asked people what they wanted, they would have said faster horses.” I went to do some research to figure out whether it was true or not. But wait, it doesn’t stop there!

User Testing 80

User Testing Research Software Customer Feedback Feedback Software 80

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want.

Branding 98

Branding User Testing Product Research Data Visualization 98

Mind the Product

JANUARY 30, 2020

In this blog post, I’ll explore how momentum behavior, loss aversion, and the default effect can influence the adoption rates of product features and give examples of how you can address these hurdles. We humans are resistant to change, which can be an obstacle when introducing new product features to the marketplace.

Customer Experience 221

Customer Experience User Testing Research Software UX 221

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Mind the Product

FEBRUARY 1, 2019

learning new software. getting a certification (be it scrum, agile, product, coaching … you name it). learning new software. getting a certification (be it scrum, agile, product, coaching … you name it). creating a community of practice for their organisation. getting a promotion. finding a new job. starting a podcast.

CTO Coach 141

CTO Coach User Testing Research Software Product Research 141

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

Intercom, Inc.

JULY 11, 2019

Even as the company begins to expand, it’s important to prioritize these one-to-one conversations because understanding how your users interact with your product is actually the key to healthy growth. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Mind the Product

DECEMBER 26, 2019

In this ProductTank Toronto talk, Richard Reiner , Executive Chairman at dfuse , takes us through various case studies and lessons learned from his experience building and marketing products in the cybersecurity space. Between 2002 and 2006, cybersecurity technologies for networks were now entering into a period of maturity.

User Testing 92

User Testing Customer Experience Marketing Research Software 92

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Of course, academic research takes many years, if not decades, and business decisions must often happen quickly.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has recruited, mentored, and managed product managers in each of these positions, so you could say he knows a thing or two about interviewing for product managers. These strategy tools will help you find the answers in a logical manner. that occurs with every new model released by competitors such as Samsung, Huawei, etc.

Research Software 80

Research Software Product Strategy Strategy User Testing 80

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 105

CTO User Testing Analytic Tools Research Software 105

The Product Coalition

MAY 9, 2020

A lot of information and knowledge comes your way when you’re a new Product Manager. But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) It can be a little overwhelming!

User Testing 79

User Testing Technical Review Product Marketing Product Research 79

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

User Testing 79

User Testing Research Software Data Visualization Feedback Software 79

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. 29 Product Leaders You Must Follow Julie Zhuo is Product Design VP at Facebook.

Research Software 63

Research Software Analytic Tools User Testing Data Visualization 63

Sachin Rekhi

FEBRUARY 15, 2009

So are you thinking about adding a virtual economy to your app or website? million completed offers per month across hundreds of apps and websites. Super Rewards is definitely Offerpal's fiercest competitor, launching their product publicly in December 2007. PayBuyPartner is one such product brought to you by CPA Storm.

Analytic Tools 60

Analytic Tools Research Software Startups Product Research 60

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Mind the Product

MAY 16, 2018

In 2006, Alan Mulally took over as president and CEO of a struggling Ford Motor Company. According to Eunich’s research, 95% of people think they’re self-aware, but the real number is closer to 10% to 15%. Identify Your Blind Spots Through Continual Feedback. Alan Mulally, former CEO of Ford Motor Company. Take Another Look.

Weak Development Team 119

Weak Development Team Automotive Data Visualization Feedback Software 119

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Our international team of UX designers and UX researchers work with businesses from all over the world. . The team consists of experts in product management, strategic thinking, and agile transformation.

Research Software 52

Research Software UX User Testing Product Research 52

UX Studio: Product Management

JULY 29, 2020

What does a lead product designer have to concentrate on in order to be a good design leader? Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Product design is not like an assembly line.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

BrainMates

OCTOBER 10, 2019

One common ‘solution’ is for a single person to perform multiple roles. One of the key examples of this is when Product Managers is that they are expected to perform the role of project manager for some or all of the delivery of their product to the marketplace. Product Manager vs project manager: the Brainmates perspective.

Product Management 75

Product Management Product Manager Management Management 75

The Product Coalition

NOVEMBER 7, 2019

Viktor runs training and workshops on a wide variety of topics such as agile team dynamics, product ownership, leadership, and management. Viktor holds a diploma in professional coaching (ICF), is a Certified Scrum Professional (CSP), Certified Scrum Master (CSM), and Certified Scrum Product Owner (CSPO). What brought you to ‘agile?’

Agile 60

Agile Research Software Feedback Software Systems Review 60

The Product Coalition

MARCH 23, 2018

HubSpot defines inbound marketing this way: “Since 2006, inbound marketing has been the most effective marketing method for doing business online. Inbound marketing is a tool mostly purposed in driving new acquisitions. Research and identify the target audience 4. Delight over time.” They are vehicles, nothing more.

Inbound 60

Inbound Marketing Outbound Customer Experience 60

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I arrived at what I call my financial stack based on conversations with friends, colleagues, experts, as well as my own research. I started using ING Direct for my checking and savings account back in 2006.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Userzoom

APRIL 24, 2018

Since 2006, he’s been an independent UX consultant under his company Beantin AB. If you have a product that is facing multiple UX related challenges, ranging from usability to functionality, but mostly there’s a lot of ‘ usability debt ‘ How would you start approaching paying that usability debt?

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

The Product Coalition

OCTOBER 28, 2019

YouTube is the world’s largest video streaming platform by far, with over 1.9bn logged in monthly users. It’s also the single greatest source for funny cat videos, so if you’re looking for a product job with impact, look no further! We’ll tell you how to go after your first product job at YouTube. What Are the Core Values?

Product Management 60

Product Management Product Manager Management Management 60

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Of course, academic research takes many years, if not decades, and business decisions must often happen quickly.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Emerge Insights

OCTOBER 13, 2021

Snow Leopard (2006) on my personal blog, upscaling them from their original 1920 x 1200 resolutions to 5k, likely much higher than even the original photos ever existed. The post Restoring Media Assets by Harnessing the Power of Machine Learning appeared first on EMERGE | Digital Product Agency. It made a minor splash.

Artificial Inteligence 52

Artificial Inteligence Blog Research Software Product Research 52

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 168

Product Research User Testing Product Management Product Manager 168

The Product Coalition

NOVEMBER 26, 2022

According to Clayton Christensen, a professor at Harvard Business School, nearly 30,000 new products are introduced each year, and 95% fail. Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products.

User Testing 119

User Testing Customer Experience Customer Feedback Feedback Software 119