Intercom, Inc.

SEPTEMBER 22, 2020

Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. Brian says: Intercom’s SVP of Marketing Shane Murphy-Reuter recently caught up with Brian to talk about the importance of conversational relationships and how they can drive exponential business growth.

Inbound 211

Inbound Outbound Reporting Tools Customer Experience 211

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 84

CTO User Testing Analytic Tools Research Software 84

bpma ProductHub

JUNE 30, 2017

Remember, the precision and quality of your requirements must be properly researched, assimilated and presented to engineering in an actionable way to guarantee success. To quote another icon of business, Steve Job said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.”

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

UX Planet

JANUARY 16, 2024

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. It’s a worthwhile investment.

Branding 98

Branding User Testing Product Research Data Visualization 98

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

PMLesson's Ace the PM Interview

JUNE 8, 2020

Overview A good product manager must mix a strategic awareness of his/her company and its overall position in the market, together with a strategy of how their own product will compete. These strategy tools will help you find the answers in a logical manner.

Research Software 80

Research Software Product Strategy Strategy User Testing 80

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Michael: Most people listening probably think of HubSpot as this inbound marketing company. Then a few years back we started building a CRM, which has done really well in the market.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

The Product Coalition

MARCH 23, 2018

I have traditionally been a believer that any form of marketing other than what is classified as, “Inbound” is typically a waste of money and time. As I think about it however, I actually think that this idea of, “Inbound marketing” is actually a bit ridiculous. Inbound marketing is a tool mostly purposed in driving new acquisitions.

Inbound 60

Inbound Marketing Outbound Customer Experience 60

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. It started out as ‘industrial design’ which was the commonly used term before mass-production became the most common way to get products to market. Whoever created your favorite video streaming app?

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Our international team of UX designers and UX researchers work with businesses from all over the world. . We can help with various services, such as full-service product design, UX research services, UX consulting, or UX training.

Research Software 52

Research Software UX User Testing Product Research 52

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Of course, academic research takes many years, if not decades, and business decisions must often happen quickly.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Mind the Product

JANUARY 30, 2020

App developers, marketers, and designers often have to overcome psychological barriers that prevent users from changing their habits and adopting new behaviors. It can be a challenge to get consumers to change their behavior once they’ve formed habits while completing tasks on your app. Momentum Behavior.

Customer Experience 172

Customer Experience User Testing Research Software UX 172

ProductPlan

SEPTEMBER 8, 2021

foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. Amazon has been a subtle disrupter to spaces, markets, and basic daily life routines — significantly transforming how, where, and when we consume. Then in 2006, Amazon added AWS to the product mix.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

The Product Coalition

NOVEMBER 7, 2019

Agile Movers & Shakers: Viktor Cessan’s Questionnaire Please describe what you do in 280 characters : “I coach organizations and teams from a system, agile, and product perspective.” I had no prior knowledge of agile back then (in 2006). So to me, the work I’m doing is larger than software development.

Agile 60

Agile Research Software Feedback Software Systems Review 60

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Windows ME.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

BrainMates

OCTOBER 10, 2019

One common ‘solution’ is for a single person to perform multiple roles. PRODUCT : A product is anything that can be offered to a market that might satisfy a want or a need [2]. It’s conceived, developed, introduced and managed in the market, and retired when the need for a product diminishes. A product has a life cycle.

Product Management 75

Product Management Product Manager Management Management 75

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Of course, academic research takes many years, if not decades, and business decisions must often happen quickly.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I arrived at what I call my financial stack based on conversations with friends, colleagues, experts, as well as my own research. I started using ING Direct for my checking and savings account back in 2006.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

Userzoom

APRIL 24, 2018

Since 2006, he’s been an independent UX consultant under his company Beantin AB. One of the big advantages that my economics background gives me is an understanding of how various economic concepts work; markets, business, consumers. Can you see a relevant use case for it in UX research? The parallels? Have you used it?

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

The Product Coalition

NOVEMBER 26, 2022

A few days back, I was chatting with a product manager at one of the biggest software companies of our time. Upon investigation, it turned out that automation was possible just by tweaking the systems. In fact, upon more profound research, it turned out that this automation wasn’t necessary at all.

User Testing 107

User Testing Customer Experience Customer Feedback Feedback Software 107

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. That is perhaps more of an American, German and some Northern European countries reality.

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

The Product Coalition

FEBRUARY 5, 2019

In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. She studied Computer Science at Stanford and joined the company in its early stages, way back in 2006. He is very involved in content marketing discussions on his blog. Which is why you need to be up-to-date 24/7.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. A compelling strategy details exactly how you'll dominate your market and is constantly refined until you find product/market fit. Design is the third critical dimension of product management.

Product Research 168

Product Research User Testing Analytic Tools Product Management 168

ProductPlan

AUGUST 27, 2019

Why I follow her: Merci has a great perspective on what it’s like to be a woman in technology and these pepper her posts. She said it: “I’ve seen so many really beautiful, useful products with exactly the same use case and target market. It’s evident that past that bar, only go-to-market matters.”.

Product Research 80

Product Research Research Software Entertainment Education 80

Alchemer Mobile

JANUARY 4, 2023

January 4, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the industry leader in mobile feedback technology. Alchemer’s broader experience management platform allows those same respondents to provide deeper feedback.

Feedback Software 130

Feedback Software Research Software User Testing Customer Feedback 130

Sachin Rekhi

FEBRUARY 15, 2009

So are you thinking about adding a virtual economy to your app or website? In general though you should expect international monetization to be significantly lower than the US, as availability of offers are limited outside of the large ad markets (US, UK, Canada, etc). Incentivized CPA Offers and Direct Payments.

Analytic Tools 60

Analytic Tools Research Software Startups Product Research 60