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Telerik Retiring: Alternatives and Next Steps for Software Usage Analytics Customers

Revulytics

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

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5 Costly Branding Mistakes

UX Planet

Lack of research skills: Conducting effective research requires specific skills and tools. Online surveys, social media polls, and free or low-cost research tools can provide valuable insights. Different people have contrasting interpretations of the visual and messaging guidelines. It’s a worthwhile investment.

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Coda’s Shishir Mehrotra on rethinking docs from scratch

Intercom, Inc.

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

In this very special episode of Inside Intercom, I sat down with Des, our co-founder and Chief Strategy Officer, for a wide-ranging conversation about our respective journeys so far, our thoughts on Intercom through the years, and what the future holds. Short on time? Here are a few quick takeaways: Focus on your customers.

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The Evolution of Modern Product Discovery

Product Talk

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Windows ME.

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Alchemer Acquires Apptentive, Market-Leading Mobile Feedback Platform

Alchemer Mobile

. – January 4, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the industry leader in mobile feedback technology. Alchemer’s broader experience management platform allows those same respondents to provide deeper feedback.

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14 years building BoS

Business of Software Conference

You’ve ran BoS for over a decade, and this is Business of Software’s 100th podcast episode. So just in case there’s anyone out there who doesn’t know who you are, and what, what you do, do you want to give us a bit of backstory about you and the Business of Software? Kirk Baillie. Mark Littlewood.