Mind the Product

DECEMBER 26, 2019

In this ProductTank Toronto talk, Richard Reiner , Executive Chairman at dfuse , takes us through various case studies and lessons learned from his experience building and marketing products in the cybersecurity space. Surviving in a maturing market at Enomaly. Surviving in a Maturing Market at Enomaly.

User Testing 96

User Testing Customer Experience Marketing Research Software 96

bpma ProductHub

NOVEMBER 21, 2016

In B2B product management, tactical, operational and strategic refer to layers in the customer organization – not your job responsibilities. Master each of these customer domains and the next rung on the product management career ladder awaits. Tactical – The Surrogate User/Job Expert.

Product Management 150

Product Management Product Manager Customer Experience Healthcare 150

Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be?

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

The Product Coalition

NOVEMBER 26, 2022

Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products. This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products.

User Testing 122

User Testing Customer Experience Customer Feedback Feedback Software 122

Userpilot

JANUARY 29, 2025

In 2006, British mathematician Clive Humby made the infamous statement: Data is the new oil. If you aim to improve user activation , focus on time to value, feature adoption rates, and the completion of key activation events. Maybe you aim for 10% of users to adopt a feature within three months and realize its too ambitious.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Interest rates are at all time lows. Basic marketing and selling at a global scale is becoming easy too. Money is cheap.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Bistro

DECEMBER 11, 2018

This is your chance to make a final impression, to let all your remaining colleagues, know your contact information (if so desired), and to reflect on your time there. The cart racing, and winning second place (curse Chip Ragan and his racing experience). Working for a time in a cross division product management group.

Sales Training 195

Sales Training Travel Customer Experience Messaging 195

bpma ProductHub

SEPTEMBER 6, 2016

Of all roles that touch the product, engineers are the furthest removed from the market and the customers. The more technical product knowledge you have, the more you see the market and the needs of your target customers through the lens of the product. If you’re an engineer, two plus two always equals four. Here’s why.

Engineering 150

Engineering Product Management Product Manager Management 150

The Product Coalition

NOVEMBER 7, 2022

I grew up on all its handhelds and home consoles, starting with the original DS back in 2006. everything but an actual accessibility controller: For vision-impaired users: Customizing text and display settings (color correction, inversion & contrast, bolding & enlarging text, reducing emotion, etc.)

Customer Experience 132

Customer Experience Vision Article Naming 132

freshtrax

MAY 26, 2021

At btrax, we typically talk to two types of people when discussing Japanese market opportunities. Those who understand the landscape of the Japanese market and need to create a strategy specific to Japan. Today, we will not go into the specifics of the Japanese market. After 12 years, IKEA decided to leave the market.

User Testing 131

User Testing Customer Feedback Customer Experience Product Research 131

The Product Bistro

MARCH 3, 2018

Primarily a software related issue (although there are architecture transitions in hardware that are thorny too), the point when an old architecture is holding you back, and market forces are driving the discussion in your market space, a clean rewrite is what is required. But, time marches on, technology and demographics change.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 79

User Testing Technical Review Product Marketing Product Research 79

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. Still, you may be unsure where to begin.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Indicative

FEBRUARY 25, 2020

Data is the most valuable asset of our time. In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. With the launch of Amazon Web Services (AWS) EC2 in 2006, computing power reached an unprecedented level of scalability. Enter customer analytics.

Analytic Tools 94

Analytic Tools Data Visualization Reporting Tools Feedback Software 94

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 107

CTO User Testing Analytic Tools Research Software 107

The Product Coalition

MARCH 23, 2018

I have traditionally been a believer that any form of marketing other than what is classified as, “Inbound” is typically a waste of money and time. As I think about it however, I actually think that this idea of, “Inbound marketing” is actually a bit ridiculous. Delight over time.”

Inbound 60

Inbound Marketing Outbound Customer Experience 60

UserVoice

MARCH 21, 2017

While many roles in an organization are highly measurable—salespeople hitting their quotas, customer support issue turnaround time, system uptime, etc.—there’s But at the same time, product leaders still need to understand technical concepts and be able to talk about them with knowledge and authority. “To

Product Research 120

Product Research Reporting Tools Vision Customer Experience 120

UX Planet

JANUARY 16, 2024

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. Yet, it’s a double-edged sword.

Branding 98

Branding User Testing Product Research Data Visualization 98

Userpilot

MARCH 11, 2020

Before we dive into how to onboard invited users, let us ask you a question… Do you remember how you joined Facebook? A lot of digital products rely on network effects – meaning that the more people in someone’s network use them, the more valuable the product becomes to the user.

Customer Experience 17

Customer Experience User Testing Dashboard Events 17

The Accidental Product Manager

OCTOBER 1, 2018

Apple’s share of the movie market has been falling lately Image Credit: So just in case you didn’t realize it, Apple makes a lot of money from both renting and selling movies. Their share of the video rental / sales market has started to slip because of changing customer needs and new competitors.

Marketing 72

Marketing Product Management Product Manager Entertainment 72

BrainMates

AUGUST 7, 2018

Product Managers are in short supply – named as one of just five key roles in the Startup Talent Gap report released in July 2018 by start-up peak body StartupAUS in collaboration with Microsoft, the University of Technology Sydney and Google – alongside coders, startup-focused sales roles, user experience designers, and data scientists.

Reporting Tools 74

Reporting Tools Product Management Product Manager Customer Experience 74

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers).

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Revulytics

JANUARY 30, 2018

This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. You’ll quickly see trends and understand user behavior without additional customization. Easy-to-use dashboards let you align product and marketing strategies.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

ProductPlan

APRIL 4, 2019

How did this relatively unknown product manager in his early 40s rocket through the ranks to take control of one of the largest and most powerful tech companies of all time? At the time, Internet Explorer was the “installed by default” incumbent for many users, while Firefox was the alternative browser of choice.

Technical Review 96

Technical Review Systems Review Software Review Customer Experience 96

Product Management Unpacked

AUGUST 8, 2018

Recently a CEO asked me if the marketing department should include product management and marketing communications. His concern was that internet/digital marketing had become so complex and such a huge task that having the responsibility of both marketing communications and product management would be difficult.

User Testing 101

User Testing Product Management Product Manager Reporting Tools 101

BrainMates

OCTOBER 10, 2019

In our experience, this rarely works well. PRODUCT : A product is anything that can be offered to a market that might satisfy a want or a need [2]. It’s conceived, developed, introduced and managed in the market, and retired when the need for a product diminishes. A product has a life cycle. What is Product Management?

Product Manager 75

Product Manager Product Management Management Management 75

The Accidental Product Manager

APRIL 24, 2017

I mean, if the company is going to go to the effort of rolling out a new car model, then you’d think that they would be so committed to it that your job is secure for the next 10 years or so. Scion had it’s greatest number of sales during 2006. Ever since hitting a high in 2006, sales have been on a slide.

Differentiation 62

Differentiation Branding Customer Experience User Testing 62

Sachin Rekhi

DECEMBER 17, 2015

A decade ago Steve Blank authored the book The Four Steps to the Epiphany: Successful Strategies for Products that Win to share with the world his philosophy for building winning products: customer development. Customer Development Maturity. That's a taste for how mature A/B testing is as a methodology.

User Testing 60

User Testing Development Data Visualization Customer Feedback 60

The Product Coalition

MAY 21, 2020

Which mean your customers know what bad design looks like. It started out as ‘industrial design’ which was the commonly used term before mass-production became the most common way to get products to market. What they came up with certainly stood out in a market full of corporate beige. A product designer.

User Testing 79

User Testing Research Software Data Visualization Feedback Software 79

The Product Coalition

JULY 8, 2020

To make a better-informed decision, you should take into account the average experience of customers hiring companies in different locations worldwide. In this article, I’m sharing insights from other seekers of a reliable outsource developer as well as my own experience. It’s ranked # 16 Best Countries for Business by Forbes.

Software Development 79

Software Development Software Developers Reporting Tools Software Review 79

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. It’s amazing to think about how much has changed since this blog started in 2006 — on the web, of course, but also for me personally and professionally. Ten Year Anniversary!

Product Management 60

Product Management Product Manager Management Management 60

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. It’s amazing to think about how much has changed since this blog started in 2006 — on the web, of course, but also for me personally and professionally. Ten Year Anniversary!

Product Management 60

Product Management Product Manager Management Management 60

Modus Create

APRIL 19, 2022

In 2006 everybody wanted to introduce dynamic data loading (aka “Ajax”) into their PHP websites. Finally, it’s 2022, and we combine 20 years of experience to create fast and secure websites in the cloud. Remix delivers just that: decades of experience. . Users can share links to the wanted UI state.

Customer Experience 40

Customer Experience Software Review Data Visualization Systems Review 40

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. The Rise of User Experience Design [8:47].

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Sachin Rekhi

JANUARY 6, 2013

Twitter (API launched in 2006), Facebook (2007), and Apple iOS (2008) alone have spurred developers to build massive businesses on top of their platforms and simultaneously driven significant user growth for the platforms themselves. The platform wants user acquisition, engagement, and monetization.

Development 60

Development Customer Experience Systems Review Data Visualization 60

Sachin Rekhi

FEBRUARY 19, 2009

LaLa, for one, introduced a new a la carte on-demand streaming pricing model , charging users 10 cents per track for unlimited on-demand streaming. But LaLa is focusing on trying to build a compelling enough user experience with a clean playback experience that would be worth paying for.

Advertising 60

Advertising Customer Experience Data Visualization User Testing 60

ProductPlan

AUGUST 27, 2019

After getting her start in the video game industry, she’s continuing to break down barriers and help other product women to follow in her footsteps by founding Women in Product , where female product leaders can discuss relevant issues and experiences with each other. It’s evident that past that bar, only go-to-market matters.”.

Product Research 80

Product Research Research Software Entertainment Education 80