Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Short on time?

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

The Product Guy

MARCH 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. From head of product at an early stage startup to managing global web properties at American Express, his career has taken him to the UK, France and back to New York.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

The Product Coalition

OCTOBER 9, 2023

For instance, when a startup called Kajako incorporated the 5 Whys into their feedback loops, they ended up solving more problems with less work. In fact, Steve Jobs had a hard time convincing the rest of the organisation because the data did not support his vision. This examination helps to reveal the problem behind the solution.

User Testing 130

User Testing Data Visualization Customer Feedback Customer Experience 130

Intercom, Inc.

FEBRUARY 4, 2021

We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable. We got the idea from about 2005, a friend of mine became obsessed with climate change. Not the retiring type. Dee: Hi, Norman. So you are very welcome along to Inside Intercom today.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

UX Studio: Product Management

DECEMBER 7, 2022

Founded in 2005 by Theresa Neil, Guidea is a Woman-Owned Small Business (WOSB) – a national certification that verifies that a company is at least 51% woman/women-owned and operated. Product Vision & Strategy. This platform helps to ditch the struggle of spreadsheets for collecting data. 4 – Guidea. UX/UI Audit .

User Testing 52

User Testing Research Software Product Research UX 52

Business of Software Conference

MAY 15, 2019

It was I think the biggest startup in corporate history at the time. So as I mentioned the market was growing and a lot of that was because of expectations around the gaming act to 2005. So I just googled “Leading expert computer vision”. I felt the computer vision was crucial. And timing was critical.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

MARCH 24, 2021

And then you end up building multiple products over a number of years, we launched in 2004, we launch Basecamp, and 2005, we launch Ta-da list, and then we launched Backpack in the same year in 2006, we launched Campfire. So David and I set the direction, and the strategy and the vision and sort of where we’re headed.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. And we were going to commit to that vision, which meant by our estimate so we’re going to take 18 months of getting kicked in the teeth on a feature disparity in order to basically make sure that the numbers were dead accurate.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52