2005 Customer Feedback Software Review User Testing 
Usersnap
AUGUST 12, 2024
Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.
Product Talk
NOVEMBER 16, 2022
If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. It was a great fit. This was around 2005. That’s how I got connected with the folks at Orion Labs.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Usersnap
FEBRUARY 6, 2021
Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.
Usersnap
FEBRUARY 6, 2020
Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.
UserVoice
JULY 28, 2017
There’s a few different ways you can go about prioritizing projects and tasks, and since every organization and Product Manager is different, there’s no one-size-fits-all approach. As Kenton Kivestu wrote in a post about skillsets for PM success , “Just like a product that tries to do everything, a PM that tries to do everything will fail.”.
The Product Guy
APRIL 4, 2017
He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.
The Product Guy
MAY 15, 2017
He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.
Expert insights. Personalized for you.
52 
Let's personalize your content