Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. What is a Bad NPS Score? Table of Contents.

Analytic Tools 64

Analytic Tools Feedback Software Data Visualization Weak Development Team 64

Business of Software Conference

MAY 18, 2020

Lean Startup changed how we built products when it was published in 2011 – it lowered the risk in innovation by shortening development cycles. In an interview with local media in January, Prime Minister Lee reassured the public, “We have actually been preparing for a situation like this ever since we had SARS in 2003, 17 years ago.”

Vision 52

Vision Weak Development Team Government Data Visualization 52

PMLesson's Ace the PM Interview

MAY 19, 2020

The Associate Product Marketing Manager (APMM), program is Google’s global, renowned early-career program, which was started in 2003 by Marissa Mayer at a similar time she started the Associate Product Manager (APM) program. They work well with a team and they thrive in a collaborative environment. What makes a good APMM candidate?

Product Marketing 52

Product Marketing Marketing Weak Development Team Customer Feedback 52

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. With digital news being a budding space, and resources always limited, I found myself doing content, product, and development all at the same time. In my experience, it’s better to develop based on your own intuition and experience and get feedback as you go.

Weak Development Team 53

Weak Development Team Feedback Software Data Visualization Customer Experience 53

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. Analysis Team. The Origin of NPS.

Product Research 129

Product Research Customer Experience User Testing KPI 129

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. With digital news being a budding space, and resources always limited, I found myself doing content, product, and development all at the same time. In my experience, it’s better to develop based on your own intuition and experience and get feedback as you go.

Weak Development Team 40

Weak Development Team Feedback Software Data Visualization Customer Experience 40

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. How to use NPS.

Analytic Tools 110

Analytic Tools Feedback Software Research Software Data Visualization 110

Userpilot

APRIL 27, 2023

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. GET A DEMO 14 Day Trial No Credit Card Required NPS metrics vary across industries and checking what’s the average in your industry can give you some context into what’s a good or bad score. What is a bad Net Promoter Score (NPS) for SaaS?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. Every day, I lead a product standup for a team of four engineers: Syrian, Chinese, Ukrainian, and Singaporean Chinese.

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Weak Development Team Product Manager Product Management Management 150

Alchemer Mobile

AUGUST 27, 2020

do not interface with developers in a technical way). Introduced in the Harvard Business Review in 2003, NPS is still appealing because it provides one consistent scale to measure customer sentiment over time. Over half of respondents (65 percent) considered themselves mildly technical (i.e. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Research Software 246

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. 2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Business of Software Conference

NOVEMBER 19, 2019

How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. Its results are easy to comprehend and share across different departments and teams. The advantages of NPS. Save time and money.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

Amplitude

AUGUST 16, 2018

When I was based in Moscow as an advertising executive in 2003-2004 working with Procter & Gamble, there were many unknowns that we tackled on a weekly basis. How can this team anticipate how people will use the product around the world, and how can they be trusted to make the right product decisions? Learn more.

Customer Experience 74

Customer Experience Weak Development Team Leadership Construction 74