Net Promoter Score (NPS): The Complete Guide for SaaS
Userpilot
JANUARY 22, 2020
Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. Wootric or Satismeter ) some are more in-depth analytics tools offering NPS as one of their features (e.g. Cross-referencing with product usage analytics. RELATED: How Product Usage Analytics Can Boost Engagement.
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