Remove 2002 Remove Leadership Remove Strategy
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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

Jeanne is one of the leading voices on customer-centric leadership. For businesses to grow, they must rise above the constant stream of issues and deflection strategies and shift to a proactive CX approach. We recently spoke with Jeanne to learn more about what it takes to create a sustainable, customer-centric business strategy.

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Gibson Biddle – Wicked Hard Decisions at Netflix

Mind the Product

In 2002, Netflix went public. There was a major anthrax scare in 2002, making people afraid to open their mail. You also can’t forget to have a strategy – be clear about your tactics and measure the effectiveness with metrics. While they had around 600,000 subscribers at launch, they had a challenge to face.

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427: How to get your next better product job – with Chris Mason

Product Innovation Educators

How product managers can prepare for a product leadership role Today we are talking about how you can prepare for and find a senior product leadership role, and we’ll be addressing this both for current senior leaders as well as for product managers.

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The Evolution of Netflix

The Product Coalition

By the end of 2002, Netflix had reached 800,000 subscribers¹ , firmly establishing itself as a major player in the rental market. By 2023, Netflix’s original content accounted for nearly 55% of its total viewing hours , highlighting the success of its content strategy.

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4 key steps towards a growth engine strategy

Product Warrior

Reviewing product strategy to design a growth engine for established business is a common ask of product leadership, although few businesses achieve it. My starting point is to formulating a growth strategy is to be honest and dig into the limits of the existing economic engine that drives your profits.

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Who is Marty Cagan: Background, Books, Product Management Tips, and More

Userpilot

Beyond his corporate endeavors, Marty’s passion for nurturing talent and fostering innovation led him to found the Silicon Valley Product Group (SVPG) in 2002. Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share.

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

Product-Led Onboarding will teach you a simple six-step strategy used by successful companies like Mixpanel to retain more customers. 6-step strategy for retaining more customers. She works with executives worldwide, advising them on product strategy and leadership. Versatile leadership style. Plot summary.