Intercom, Inc.

JANUARY 24, 2019

Transitioning into an effective marketplace required keen attention to the evolving needs of their customers – who wanted to connect to third-party partners. Customer nurturing now starts from the first touch, and AI can help with that. When I started in 2002, I was the first product manager for the API.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. They provide mobile app development, web development, and custom software development.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Reveal

OCTOBER 29, 2021

If you’re a current Chartio customer and are thinking ‘’what am I going to do now, where would I go?’’, don’t worry, we have a solid solution for an analytics and BI platform to switch to. The company was founded in 2002 and since then developed or acquired many popular platforms including Jira, Confluence, and Trello.

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools Research Software 97

Product Innovation Educators

JULY 29, 2024

ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations. This failure led to a crucial question: What if we knew beforehand how customers would judge our product? ” This question led to valuable insights.

Data Visualization 104

Data Visualization Research Software Product Research Weak Development Team 104

Gainsight

MARCH 1, 2024

In the dynamic landscape of Customer Success (CS), where relationships and outcomes intersect, the voices of female leaders are increasingly shaping the trajectory of the industry. When I started out in 2019, not many knew what a Customer Success Manager (CSM) was. This will help make CS a more strategic role.

Data Visualization 59

Data Visualization Customer Experience Technical Review Customer Feedback 59

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Studio

MAY 8, 2019

We at Ux studio have recently published an article about top 7 website design trends in 2019 such as typography and storytelling, animated graphics, gradient and overlapping effect, artificial intelligence, virtual and augmented reality as well as 3D graphics. Thus Template Monster was born back in 2002. .

Research Software 87

Research Software Feedback Software UX Travel 87