Erika Hall on the importance of conversation in design
Intercom, Inc.
FEBRUARY 15, 2018
With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? Erika: We’ve been running Mule Design for pretty much the entire 21st century.
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