Product Innovation Educators

NOVEMBER 1, 2021

Helping us is someone who’s been prioritizing customer feedback professionally since 2001. Savio, a company that simplifies collecting, organizing, and acting on customer feedback. He is a serial entrepreneur and previously a product manager and software developer. Use customer feedback to back up your decisions.

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Feedback Software User Testing Customer Feedback Product Research 156

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

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Research Software Feedback Software Weak Development Team User Testing 198

eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. My expertise is primarily on Microsoft Windows technologies. I joined eG Innovations in 2001 when the company was an infant. I helped architect the company’s Universal Monitor technology at first.

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Feedback Software Reporting Tools Customer Experience Technical Review 105

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again. 2: Abandon Leadership Colonialism.

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Amplitude

DECEMBER 7, 2020

It’s one of the most widely used and trusted frameworks for the modern technology company. Debuted in the 2001 Agile Manifesto , the Agile method was created in response to outmoded software practices that didn’t scale with changing technology. The answer is simple—there’s no right way to do Agile.

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Usersnap

AUGUST 12, 2024

Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The right tool helps create NPS surveys, gather accurate NPS score data, and enhances the overall customer experience by providing actionable insights.

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Tyner Blain

MAY 24, 2017

Being outcome driven, is one element you must retain – or even elevate in importance, or you fundamentally break the system of delivery. Think of a couple dozen teams (a couple hundred people) working to deliver across a couple hundred systems, for a multi-billion dollar organization. Getting Faster at Building the Wrong Thing.

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Agile Feedback Software Weak Development Team User Testing 150

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

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Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Planet

DECEMBER 19, 2023

Agile UX is a design methodology based on the principles of Agile software development. Agile is a proven software development approach that emphasizes flexibility, collaboration and efficiency. Based on this feedback, the team keeps making incremental improvements to their designs. This can be arduous and expensive.

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UX Planet

FEBRUARY 13, 2024

I have no particular quarrels with more flexible Agile methods like Kanban or Lean Software Development. Scrum was created by developers It all started in 2001 when 17 engineers defined a set of principles known as the Agile Manifesto to improve the development of software. Most of my grievances are directed towards Scrum.

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eG Innovations

JUNE 18, 2021

Having a great business analytics tool may not be worth much if you cannot assure the performance of the underlying IT ecosystems. An embedded analytics solution provides relevant information and analytical tools designed for the task at hand, which allows users to work more efficiently. Customer Satisfaction.

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The Product Coalition

MAY 15, 2019

Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. a framework which promotes rapid feedback cycles and adaptation, they created what we know today as Scrum. Perhaps its origins in software development didn’t do the Product Owner role any favours in this department?—?it

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Product Management Product Manager User Testing Product Research 92

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Windows ME.

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Product Research Research Software User Testing Reporting Tools 100

The Product Coalition

SEPTEMBER 11, 2019

In this workshop I will walk you through the principles and tools of lean product management?—?creating You can analyze log data, clickstreams, funnel analytics, screen heatmaps, session replays, feedback, requests, CRM data, and anything else that comes from your users. what real users think of these solutions.

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Customer Experience Product Research User Testing Data Visualization 74

BrainMates

MARCH 6, 2018

Some of you may not have been born when I first picked up software product management. We don’t have to actually come up with the best solution, because if you remember, our developers are all smarter than we are. Audience: Solutions. Rich Mironov: Solutions. What do we get feedback about?

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User Testing Feedback Software Product Management Product Manager 75

ProductPlan

DECEMBER 6, 2022

The day-to-day work and skillset required of those managing a consumer packaged goods product sold in grocery stores are vastly different from those required to manage an aircraft engine or social media app. If not a digital product, they may manage the digital platform through which a financial product is delivered.

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CardBoard

OCTOBER 6, 2023

It’s a useful tool for software teams to solve complex problems. The origins of Scrum actually have nothing to do with software development. Agile is a philosophy and approach to software development. Agile is like the operating system on your smartphone. The Genesis of Scrum So where did Scrum come from?

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Agile Feedback Software Software Review Systems Review 52

The Product Coalition

APRIL 6, 2020

Google, still just a scale-up in 2001, managed to come out stronger from the dot com bust and made a successful IPO in 2004. If you’ve been reading my articles in the past you know the system I’m alluding to?—? Sign up here for a chance to get a free copy and submit feedback. Facebook emerged stronger from the 2008 recession.

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Customer Experience Development Team Review Systems Review Workshop 79

CardBoard

AUGUST 21, 2023

It’s the secret sauce that makes software development teams hum and businesses boom. It was a solution to a problem, a response to a method that was too rigid for the dynamic world of software development. That method was the Waterfall model, the traditional approach to software development. Agile helps you keep up.

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The Product Coalition

FEBRUARY 12, 2019

Like any other product tool, this issue needs careful consideration. Software products are no different. Famously, in 2001, around twenty tech personalities published the Manifesto for Agile Software Development. Individuals and interactions over processes and tools. Well, the answer is, it depends.

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Dear Strategy

OCTOBER 23, 2018

And, as it turns out, I already answered that part of the question back in Episode 44 , so I definitely recommend that you refer back to that blog post, or listen to the current podcast episode to learn about some techniques that will help you gather feedback from your customers and turn that feedback into something that you can act upon.

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eG Innovations

MAY 21, 2021

Since eG Innovations was founded in the summer of 2001, a colleague recently asked me about our 20 th Anniversary, which we celebrate this year. The patented analytics embedded in the eG monitor have a proven ability to isolate complex performance problems across heterogeneous, multi-vendor IT ecosystems amid a changing technology landscape.

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Artificial Inteligence Embedded Analytics Analytic Tools Customer Experience 52

Modus Create

JANUARY 12, 2021

The speed at which the economic landscape shifts has been increasing since the industrial revolution and the emergence of consumer technology. From the point of view of technology, manufacturing, and/or the ability to deliver a service, what is possible? How can we be more profitable?

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User Testing Customer Experience Customer Feedback Technical Review 45

Centercode

OCTOBER 22, 2019

Our Centercode Program Managers work closely alongside our customers to manage the ins and outs of Customer Validation, from communicating directly with testers to spinning feedback into recommendations. I mostly listen to heavy metal, but I’ve been on a huge Tool kick the past few months. I miss my Lite Brite. Classic WoW.

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Reporting Tools Product Research Data Visualization User Testing 58

Business of Software Conference

DECEMBER 11, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company.

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UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. It’s a familiar practice, something they themselves might have gone through when they were job candidates.

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