Intercom, Inc.

AUGUST 18, 2021

“First developed in 2001 by Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty” First developed in 2001 by management consultant Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Product Management Unpacked

APRIL 27, 2020

The 9/11 Recession: (March 2001 – November 2001). .” There have been as many as 47 recessions in the history of the United States. n my career alone, I have witnessed and been professionally involved in five, including the current economic crisis. The Iran/Energy Crisis Recession: (July 1981 – November 1982).

Product Management 158

Product Management Product Manager Management Management 158

bpma ProductHub

FEBRUARY 4, 2018

Since the Agile Manifesto first distinguished the roles in 2001, the same person has often been expected to serve as both PM and PO. During their presentation, Pragmatic Instructor and Product Coach Kirsten Butzow along with Pendo Chief Evangelist Eric Boduch emphasized the need to distinguish the PM role from the PO role.

Product Management 171

Product Management Product Manager Customer Experience Differentiation 171

DevelopmentCorporate

SEPTEMBER 11, 2021

He passed away on September 11, 2001, when the Towers fell. The post Todd Russell Hill 1967 – 2001 appeared first on Development Corporate. Todd Hill was an account executive with QRS Corporation. Todd was staying on the 17th floor of the Marriott Hotel at the World Trade Center.

Naming 8

Naming Development Product Manager Product Management 8

DevelopmentCorporate

SEPTEMBER 2, 2021

The concept was introduced by Frank Robinson in 2001. Since 2001 there have been several attempts to improve on the core MVP concept. Think Agile and SAFe, Since 2001 there have been seven different attempts to redefine the MVP. The Minimal Viable Product (MVP) celebrates its 20th anniversary in 2021.

Agile 97

Agile Startups Books Technology 97

Product Innovation Educators

NOVEMBER 1, 2021

Helping us is someone who’s been prioritizing customer feedback professionally since 2001. Helping us is someone who’s been prioritizing customer feedback professionally since 2001. A strategic approach product managers can use for choosing product features. Today we are talking about prioritizing product features.

Feedback Software 156

Feedback Software User Testing Customer Feedback Product Research 156

Mind the Product

JUNE 20, 2018

Famously, back in 2001, inventor Dean Kamen was going to change the world. The buzz just before the launch of his Segway personal transporter was astonishing. Tech investor John Doerr posited that it would be more important than the internet. South Park devoted an episode to making fun of the hype before the product was released.

Transportation 142

Transportation Technology Customer Experience Startups 142

The Product Coalition

AUGUST 17, 2022

Sethi, Smith, & Park, Cross Functional Product Development Teams, Creativity, and the Innovativeness of New Consumer Products , Journal of Marketing Research , 2001. Majchrzak, More, & Faraj, Transcending Knowledge Differences in Cross-Functional Teams , Organizational Science , 2011.

User Testing 133

User Testing Research Software Product Research Market Research 133

Mind the Product

SEPTEMBER 29, 2017

In 2001 Jake was working at Microsoft on the Encarta Encyclopaedia product, and all encyclopaedia content was stored on a CD-ROM – in new and innovative ways for the time. Not only does this save a lot of time and money, it also results in better end products that people will love. The Genesis.

Research Software 151

Research Software User Testing Airlines Software Review 151

Product Management University

NOVEMBER 8, 2018

Since 2001, Proficientz has helped B2B organizations deliver, market and sell solutions with greater strategic value by emphasizing customer success over product success. Six-month and one-year subscriptions are available starting at $1495 per person. All course instruction is delivered via video. The course introduction module is free.

Certifications 29

Certifications Product Management Product Manager B2B 29

Gainsight

MARCH 6, 2020

As leaders, whether in business, our families, or our communities, we have a role to play now just as our leaders did in 2001 to help them deal with that fear. In a conspiracy of calendar coincidence, my little brother’s 21st birthday was on Friday 9/15/2001. And I want to challenge all of us—myself first and foremost—to step up.

Positioning 126

Positioning Airlines Events Government 126

The Product Coalition

FEBRUARY 25, 2022

Ever since the Agile Manifesto was written in 2001, the concept of becoming more efficient by embracing iterative delivery models and “learning-on-the-go” has captivated senior executives to junior project managers alike.

Agile 145

Agile Feedback Software Software Review User Testing 145

The Product Coalition

AUGUST 3, 2021

Founded in 2001, Mailchimp has grown its user base to more than 11 million. Is It Time For Mailchimp To Give Up The Throne: Who Are The Other Promising Contenders In The Market? Source: Unsplash For years, Mailchimp has been the go-to for email marketing needs.

Customer Experience 148

Customer Experience Analytic Tools Data Visualization Reporting Tools 148

The Product Coalition

APRIL 13, 2020

Changes in fundraising Entrepreneurs expect to see private financing decreased, at least slightly, as it happened during economic downturns in 2001 and 2009. Of course, all this has been reflected in business. Many angels and seed investors say that the risks are now higher and they need to put even more analysis in their investment cases.

Startups 145

Startups Travel Finance Product Research 145

Sachin Rekhi

SEPTEMBER 2, 2013

It launched its now famous Signal vs. Noise blog in 2001 to share their ideas about design, business, and the web. They’ve been able to do this by investing heavily in building out a blog with independent value separate from their product yet designed to attract the target audience that their product will eventually serve.

Finance 108

Finance Blog Product launches Startups 108

Product Innovation Educators

JANUARY 22, 2018

In 2001, he came out with the iPod and iTunes. You profit from the new innovation and breaking into a new market, but also from increased sales of the core product. [15:37] 15:37] What is another example of a company that took this approach? Apple is one of them — Steve Jobs was not a disruptor.

Product Management 192

Product Management Product Manager Customer Experience Books 192

ProductBoard

MARCH 21, 2019

In 2001, a group of software developers set off a revolution in the world of tech when they outlined a new way of managing product development—agile. At the time, older models of product management such as waterfall were becoming obsolete. In the unpredictable world of tech, faster and more adaptable teams win.

Agile 76

Agile Product Management Product Manager Management 76

The Product Bistro

JANUARY 31, 2017

When the bubble burst in 2001 or so, a lot of that gear ended up on eBay , for pennies on the dollar. This strategy lead to a lot of duplicated effort. Pets.com and Webvan were typical, and lead to a lot of duplicated resources. Duplicate servers, duplicate storage, well, you get the idea.

Agile 150

Agile User Testing Startups Data Visualization 150

Product Talk

JANUARY 20, 2016

In 2002 AAAI Spring Symposium, Sketch Understanding Workshop, Stanford University, AAAI Technical Report SS-02-08 (pp. Tversky, B., Gero, J., & Purcell, T. Seeing into sketches: Regrouping parts encourages new interpretations. In Visual and spatial reasoning in design (pp. Tversky, B. What does drawing reveal about thinking?

Data Visualization 164

Data Visualization Vision Customer Experience Reporting Tools 164

Amplitude

DECEMBER 7, 2020

Debuted in the 2001 Agile Manifesto , the Agile method was created in response to outmoded software practices that didn’t scale with changing technology. It’s one of the most widely used and trusted frameworks for the modern technology company. So why do 84% of those respondents feel like they’re not doing Agile the right way?

Agile 121

Agile Reporting Tools User Testing Analytic Tools 121

The Product Coalition

JANUARY 3, 2023

link] Amazon laid-off 15% of its workforce in 2001. This 1999 interview with Jeff Bezos shows that the underlying values of Amazon (which are also part of Apple, Microsoft and Google) are the solid cornerstones of what we call Product today: focus on the user and a group of people trying their best to deliver a great experience.

Product Research 136

Product Research Product Management Product Manager Management 136

Mind the Product

AUGUST 14, 2018

Manifesto for Agile Software Development , 2001, [link]. Marty Cagan, Product vs. IT Mindset , 14 October 2014, [link]. Mariah Hay, The PM Misconception , 31 May 2017, [link]. Kent Beck et al., The post Is it Time for a Licence to Practise Product Management? appeared first on Mind the Product.

Customer Experience 123

Customer Experience Certifications Product Management Product Manager 123

Product Management University

MAY 11, 2018

Since 2001 the Proficientz has offered the only product management framework and training programs that help B2B and B2B2C organizations drive growth by managing, marketing and selling integrated solutions that have exponentially more value than any single product.

Marketing 100

Marketing Differentiation B2B Healthcare 100

NextBigWhat

APRIL 5, 2021

Barry Enderwick Former marketing Netflix 2001 – 2012 ( Via ). And you have to spend ad money/attention educating consumer on what the name of the plans mean. If I tell you that you’re on the “3 DVDs-at-a-time” plan it is much clearer than telling you that you are on the “Gold” plan. Simple, right?

Naming 71

Naming Education Customer Experience Strategy 71

Product Management University

MAY 22, 2017

I’ve worked with a lot of highly successful organizations since 2001. What are the next biggest obstacles we need to eliminate to help car washes continue achieving this goal? The answers to this question are the priorities for your portfolio strategy and product plans. The common denominator in the best of the best is their focus.

Product Marketing 113

Product Marketing Customer Experience Customer Feedback Marketing 113

Mind the Product

MARCH 7, 2017

3, Fall 2001. Cross-Cultural Empathy and Training the Contemporary Psychotherapist ; Lawrence Dyche, A.C.S.W., and Luis H. Zayas, Ph.D. Clinical Social Work Journal Vol. The Scale of Ethnocultural Empathy: Development, Validation, and Reliability ; Yu-Wei Wang, M. Meghan Davidson, Oksana F. Yakushko, Holly Bielstein Savoy, Jeffrey A.

Weak Development Team 168

Weak Development Team Product Management Product Manager Management 168

Mironov Consulting

JUNE 16, 2022

I remember major tech downturns in 1985, 1992, 2001 and 2008.  Especially  Especially 2001.  I  I quit my third startup on Sept 1st, 2001, in a very hot tech moment.  To pay it forward.*  To be a mensch.**

Startups 59

Startups Naming Positioning Branding 59

Product Management University

MARCH 5, 2024

We’ve been helping tech companies do it since 2001 with a simple framework that’s centered around customer outcomes first. If you want to expand the skills of your team with strategic upstream practices that strengthen your downstream execution, contact us.

Definition 100

Definition Product Research Product Management Product Manager 100

The Accidental Product Manager

MARCH 1, 2021

In 2001 there were 300 companies in this business. This has led to intense competition in the box manufacturing business. In the box industry, the average profit margin increased from 5% of revenue back in 2014 by 5.8% The number of players in the box industry has decreased. Now there are only 255 companies.

Transportation 123

Transportation Product Management Product Manager Customer Experience 123

The Product Coalition

AUGUST 27, 2018

Agile vs. Being Agile Agile became popular shortly after ‘The Agile Software Development Manifesto ’ was published in 2001. Has the spirit of being agile been lost behind a mountain of rules? Companies who focused on being agile saw great success, and others wanted to follow suit.

Agile 121

Agile Weak Development Team Software Developers Software Development 121

The Product Coalition

FEBRUARY 18, 2020

Ben Foster, who was the company’s PM of Findings between 2001–2004, was in charge of that effort. Search The problem At first glance, both eBay and Amazon offered a similar search experience: the buyer would go on the platform’s website, enter a set of keywords and receive a bunch of items for sale relative to those keywords.

Customer Experience 112

Customer Experience User Testing Software Review Article 112

The Product Coalition

OCTOBER 26, 2020

Fjord Fjord was founded in 2001 in Austin (TX). This year, the studio received many industry awards and was highly rated by experts. For example, Eleken has entered the List of the Top Ukraine User Experience (UX) Agencies on Clutch. It is part of Accenture Interactive.

Customer Experience 96

Customer Experience Research Software User Experience User Testing 96

Intercom, Inc.

AUGUST 13, 2019

This was probably best illustrated in what’s been called the single most famous edit in the history of cinema, in 2001: A Space Odyssey. Ultimately, tools are a part of who we are and how we conceive of ourselves. We forward millions of years from one tool to another: from the bone to the space station.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Mironov Consulting

APRIL 19, 2017

I share three personal vignettes from 2001, 2008 and 2016 to highlight why face-to-face networking is so important — and ways we can all Pay It Forward to build an even stronger product community. This short talk is about Paying It Forward and the important of personal networking in the product management community.

Product Management 58

Product Management Product Manager Management Management 58

Centercode

MAY 18, 2021

Centercode was founded in 2001 as a way to connect technology innovators with their real customers through user testing. In 20 years, technology has changed significantly. But our mission — to remove friction in today's technology by helping companies perfect their products — has stayed the same.

User Testing 52

User Testing Technology Product Research Testing 52

Centercode

MAY 20, 2021

Since Centercode was founded back in 2001, we've learned a lot about what goes into becoming a highly skilled and competent user testing professional. Experience is a great teacher after all! What's even better is you don't have to work in the field for 20 years to benefit from our two decades of insights.

User Testing 52

User Testing Customer Feedback Customer Experience Testing 52

Andrew Chen

JUNE 26, 2017

eBay, PayPal), in early 2000 and 2001 there was a sudden diversification and investment into P2P and mobile (before mobile was ready) and then in 2002-2003 people started looking at CleanTech, Nanotech etc – industries that obviously all eventually failed from an entrepreneurial and investment return perspective.

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111