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When an organization shifts from delivery or feature teams to product teams , the first step is often a change to team structure. Delivery and feature teams are often structured by function—front-end teams, back-end teams, mobile teams, etc. These teams can rarely deliver value on their own. Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feat
This week on Productside Stories, host Rina Alexin sits down with Abner Rosales , Senior Director of Product Management Analytics at Experian. With a career spanning global teams and platforms generating millions in revenue, Abner shares his expertise on team-building, decision-making, and driving innovation in the fast-paced world of product management.
Listen to the audio version of this article: [link] Introduction My first product management job wasn’t exactly what you call a success story: I was part of a team that was called in to help with a new product development effort, and I ended up working with the lead product manager. While I learnt a lot in the process, the resulting product sadly failed.
Customer Advisory Boards (CABs) are still the best bang for the buck when it comes to “customer discovery,” not to be confused with user or product discovery! More on that later. Over the years, I’ve had the privilege of facilitating numerous customer advisory boards for my clients. There are two common denominators in every meeting. The discussions between your customers are invaluable because of the rich context you’d never get in one-on-one discovery meetings with those same customers.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way.
Small tweaks can lead to massive results. The Secret Art of Unlocking Millions in Revenue with Small Changes You know the feeling when your favorite app suddenly gets a little easier to use, or you discover a feature you didn’t even know you needed? Yeah… these aren’t accidents. I’ve seen first-hand how tiny data-driven tweaks can lead to massive business results, and I’m going to share how to accomplish those with a little case study.
Small tweaks can lead to massive results. The Secret Art of Unlocking Millions in Revenue with Small Changes You know the feeling when your favorite app suddenly gets a little easier to use, or you discover a feature you didn’t even know you needed? Yeah… these aren’t accidents. I’ve seen first-hand how tiny data-driven tweaks can lead to massive business results, and I’m going to share how to accomplish those with a little case study.
“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.
Discover the value of the Opportunity Solution Tree framework for uncovering insights behind a solution. Learn how to align your team and ensure successful outcomes in just a day or two. Read more » The post Reversing Teresa Torres’ “Opportunity Solution Tree” to find the “why” behind solutions appeared first on Mind the Product.
Listen to the audio version of this article: [link] Why Conflict Matters Conflict is often seen as something bad that should not occur. But in fact, it’s perfectly normal. It commonly happens when people with different perspectives, needs, and goals engage. [1] This is especially true in product management. As product people, we work with individuals from various business units or departments with different views and ideas.
Committing to continuous discovery means changing the way your product team operates. It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. Continuous discovery means not making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week. – Tweet This This can sound
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. He explains how to conduct an AI-powered design sprint that transforms product concepts into clickable prototypes in just hours instead of weeks. Using a custom ChatGPT model combined with collaborative team workshops, product teams can rapidly move from initial customer insights to validated prototypes while in
As product managers, we often focus on the development and success of the products we bring to market. But there’s another product that deserves just as much attention— you. Developing and nurturing a strong personal brand is critical, not only for advancing your career but also for building influence within your company and the broader product community.
Productside Stories S2 Ep7: Anna Nuñez In this episode of Productside Stories , host Rina Alexin interviews Anna Nuñez , Growth Manager of Sales at Databricks, to explore how product management and sales teams can collaborate more effectively. Anna dives deep into the importance of open communication between sales and product, actionable ways to streamline customer feedback, and why breaking down silos is essential for business growth.
While home assignments are a lot to take in, they also give you an opportunity to shine and make sure the job is right for you. Here’s how. Most candidates hate home assignments. They view them as a chore, an unfair or unnecessary request from the potential employer. But it doesn’t have to be this way. I’ll never forget my first product management home assignment.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Your user stories are killing product usability because they’re missing two critical components. Not only is product usability suffering, the absence of these two components is making product design all the more difficult. Here are two things you won’t find in any agile book or agile training course that’ll complete your user stories, simplify design and improve product usability.
“Our vision is to be the best!” Cue awkward silence in the conference room. “Best at… what exactly?” “Everything!” If you’ve ever sat through a company strategy meeting and left with your head spinning, you’re experiencing a common problem. It usually unfolds in layers of confusion. First, there’s the vision – those sweeping statements that try to inspire but end up saying nothing.
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now Last week’s guest post about tactics for becoming a “super IC” is on track to being my most popular post of all time, so I’m thrilled to bring you a follow-up that̵
Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. This information empowers teams across your company to make informed decisions based on customer experiences and perceptions.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Objectives and Key Results (OKRs) are one of the most popular frameworks that many companies use to define success; however, many product teams struggle to use them effectively. We sat down with Jeff Gothelf, Author and Leadership expert, to discuss his latest book, “Who Does What by How Much?” and explore how product teams can better Read more » The post Why most companies struggle with OKRs: A conversation with Jeff Gothelf appeared first on Mind the Product.
Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features.
Old product backlogs can be the place where ideas go to die. But they can also be a treasure trove of feedback from your customers. And in some cases, they might be a mix of both. The trouble is, you might not know until you spend some time reviewing your specific backlog. And is it even worth taking time to go through this process? Old product backlogs can be the place where ideas go to die.
How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. He emphasizes that these activities vary based on context (large vs. small organizations, B2B vs.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
In this episode of “ Product Excellence: Insights from Award-Winning Leaders | Strategies for Success ,” Drew Falkman shares the toughest lesson hes learned in product management: the importance of failing fast. Drew explains how, early in his career, he spent too much time making assumptions and building features before validating them with users.
Introduction If you joined our recent live webinar on Product Management Trends in 2025, you already know that this years conversation wasnt business as usual. From AIs seismic impact to rethinking leadership, our panel of experts pulled no punches, sharing actionable insights to help you crush it in the coming year. Heres the inside scoop. The post Product Management Trends in 2025: What’s Next?
Here are three reasons not to give up and stick to the important principle of working with outcomes. Photo by AP Vibes Outcome-based roadmaps are considered the best practice; however, they are not as common as you would expect. While the idea is nice, implementation is much trickier, and many companies revert to simple feature stacking instead. When I was Head of Product at eBay, one of my primary responsibilities was to lead and build eBay’s new catalog system.
Fear not, product managers. AI isn’t going to take your job. Quite the opposite. It’s going to make you a better product manager than you ever imagined. The AI fueled product manager also gives product management leaders and executives their long-awaited wish of having a team with stronger market savvy that consistently operates more strategically and does it with a high degree of consistency.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
I stole everyones Uber Eats orders, forscience Did you know Uber Eats drivers share strategies on Reddit about which orders to skip, cancel, or pass on to less savvydrivers? Its almost a sciencesome might say pseudosciencefocused on spotting tip baiters and maximising efficiency. After spending weeks roleplaying as an Uber Eats driver ( and stealing everyones food ), I uncovered an uncomfortable truth: many of these behaviours stem from gaps in Ubersdesign.
Listen now on Apple , Spotify , and YouTube. Brought to you by: • Explo — Embed customer-facing analytics in your product • Sprig — Build products for people, not data points • Sidebar — Accelerate your career by surrounding yourself with extraordinary peers — Raiza Martin is a senior product manager for AI at Google Labs, where she leads the team behind NotebookLM, an AI-powered research tool that includes a delightful podcast-on-demand f
In this digital-first world, understanding your customers’ experiences is more crucial than ever. While reaching them through digital channels should be easy, it often proves to be a challenge. To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points.
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