Mind the Product

SEPTEMBER 16, 2019

How do you develop an understanding of what will set a product up for success throughout your organization? This blog looks at what actions product managers can take to ensure their teams are investing their time wisely. “If you build it, they will come” is not an effective philosophy in product development, but time and again I’ve seen and been on teams where we spend months building a product without ever talking to a customer to validate or refine our idea.

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User Testing Product Research Data Visualization Customer Experience 116

ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members.

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Intercom, Inc.

SEPTEMBER 17, 2019

Onboarding is a holistic, ongoing process sitting at the intersection of many different teams: product, sales, marketing, customer engagement and business operations. A customer’s onboarding may start with them visiting your website and choosing to purchase your product or service. But it should also persist as they learn how to use your product and become a confident power user who discovers continued value in your product over time.

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Onboarding KPIs Customer Experience Framework Product Research 188

The Product Coalition

SEPTEMBER 15, 2019

Everyone has their own code of ethics. A line they will not cross, and things they will not do. In terms of the workplace, there are laws that vary from country to country about how we can operate as businesses and as colleagues. Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice.

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Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers aren’t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

Customer Experience

ProductCraft

SEPTEMBER 16, 2019

One of the best parts of working in product is the community: the like-mindedness, the ease of conversation, and the camaraderie around the struggles and victories we experience on the job. So, a few months after I joined my 11,000-employee company in October 2018, I looked for a place where I could meet my fellow. Read more » The post Create Your Own Product Community appeared first on ProductCraft by Pendo.

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ProductBoard

SEPTEMBER 17, 2019

Written by Dan Olsen, Product Management Consultant and Author, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. When Instagram first launched, there were already many photo sharing mobile apps on the market. Yet Instagram quickly became the top photo sharing app. Why was Instagram’s product so successful? I want to share some important product strategy tools that.

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Centercode

SEPTEMBER 17, 2019

In product development, timing is everything. The type of customer-driven product questions you ask, when you ask them, and the kind of customer feedback you use to answer them all influence the insights you pull in and how they’ll ultimately serve you. The objectives of each individual phase of the product life cycle require specific types of customer feedback to validate and drive decision-making.

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The Product Coalition

SEPTEMBER 18, 2019

Learning to say “No” will make you a better PM, and result in you shipping a better product. Photo by Martin Sanchez on Unsplash Saying No to a “small feature” request, or “just a tiny update” can be tough, especially if it comes from “ higher ups ”, usually there’s just so many times you can push back. In his great talk Des Traynor taught us that “ Product Strategy is About Saying No ”, for a Product Manager knowing to say No isn’t just a good quality, it’s a MUST!

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Product Management Product Manager Customer Experience Management 66

Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. The 13th generation of iPhone and iPad software may seem incremental at first, but if you dig deeper there are some notable changes that may impact your app and business. Our work at Rightpoint spans industries and it’s important for our clients to stay abreast of these changes.

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Advertiser: Aggregage

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

Management

Intercom, Inc.

SEPTEMBER 19, 2019

Some leaders mistake internal competitiveness for toxicity, opting instead to exclusively focus on collaboration. They avoid any internal ranking, out of fear that the workplace will become negative – or politically charged. This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive.

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Weak Development Team Customer Experience Startups Reporting Tools 184

The Product Guy

SEPTEMBER 17, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. > What new skill should I be honing right now to get ready for the future? Always invest in communication. Nothing is more important. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management.

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Product Management Unpacked

SEPTEMBER 20, 2019

Product managers are in high demand across the globe. With a Master’s in Product Management degree, you’re poised to take on the top positions in emerging global tech hubs of your choosing. Discover your own product adventure.

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Product Management Product Manager Management Management 111

Mind the Product

SEPTEMBER 17, 2019

Increasingly product managers are expected to think and operate “strategically”, but, as this post will reveal, it’s a requirement that can lead to misaligned expectations and be full of traps for the unwary. Surely we’ve all noticed the increased emphasis on “strategy” as a core competency for product managers? Of course, keeping tactical work aligned with company goals and vision is a critical part of any successful product manager’s job , so this trend to ask for more

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In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

Customer Experience

Amplitude

SEPTEMBER 20, 2019

Correlation and causality can seem deceptively similar. But recognizing their differences can be the make or break between wasting efforts on low-value features and creating a product that your customers can’t stop raving about. In this piece we are going to focus on correlation and causation as it relates specifically to building digital products and understanding user behavior.

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Onboarding KPIs User Testing Customer Experience Product Research 109

The Product Guy

SEPTEMBER 17, 2019

Excerpts from an article I was recently quoted in on customer feedback and product validation ( [link] ): Product managers have a tough job. They’re tasked with market and competitive analysis and laying out a product roadmap that delivers unique value based on their customers’ demands. What makes this challenging is that the needs and demands of those customers can often change, so ensuring that they build the right feature at the opportune time while keeping development risk low and maximizing

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NextBigWhat

SEPTEMBER 20, 2019

What does a Product Manager do? What are the different roles of a product manager? How does it differs in Enterprise vs. Consumer industry? What about MNC vs the Indian arm? What should a product manager do in the first 30, 60 and 90 days? We had Sanchit Juneja, Lead Product Manager, GoMerchants @ GoJek come over for the NextBigWhat meetup to present his insights as an experienced Product Manager.

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Product Management Product Manager Management Management 96

Mind the Product

SEPTEMBER 19, 2019

I’ve been building digital products for nearly a decade now. A few weeks ago, a friend messaged me for advice on becoming a product manager. We chatted on the phone and then I realised that I’m asked this question so often that it seemed a good idea to condense my thoughts into an article. So, I did, and this is it. Starting with the most common question… 1.

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Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format. To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.

Data Visualization

freshtrax

SEPTEMBER 17, 2019

Nowadays, it seems that almost everyone in America knows about Marie Kondo, whether they have an interest in a minimal lifestyle or not. And if you don’t, where have you been? Marie Kondo is a Japanese tidying expert, bestselling author, the star of her own Netflix show, and the founder of KonMari Media, Inc. She is best known as the mother of the KonMari method, a process to simplify and organize your life by getting rid of physical objects that no longer spark joy.

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The Product Guy

SEPTEMBER 15, 2019

The processes you iterate on are those that you value the most. From pods to release cycles, what would you focus on? Watch and learn more from product management expert, Benny Reich.

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Product Management Product Manager Management Management 127

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. For instance, “how do we think this change to the onboarding workflow will shift user behavior?” This is data science (DS) as an offline toolkit to make smarter decisions.

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Mind the Product

SEPTEMBER 17, 2019

Presently a partner at expansion stage venture capital firm OpenView, Ashley Smith has a long career of helping early-stage startups scale into successful organisations. In this episode, Ashley talks to our hosts about product-led growth, and how everyone can and should do it. Quote of the Episode. It really comes down to: listen to your customers and figure out what they want, and then build that thing – and build it really, really well.

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Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

First Round Review

SEPTEMBER 17, 2019

Sally Carson joined Duo as its first product design leader, just as the security startup was ratcheting into hypergrowth. Carson shares her roadmap for scaling the product design function, from advocating for design in an engineering-centric org, to setting up her team for success during rapid growth.

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Startups Roadmap Engineering 87

UX Studio: Product Management

SEPTEMBER 19, 2019

What is it that everybody does in the UX industry, but does it differently? Probably one of correct answers is the UX design process. In our field, it is not a surprising thing if there are differences in the ways we build up our UX processes – everyone can have their own methods. However, it is good to have a great guide about a well-tried UX design process which you can rely on.

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UX User Testing Research Software Feedback Software 84

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

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Data Visualization User Testing Information Product Research 75

Mind the Product

SEPTEMBER 20, 2019

In this keynote from #mtpcon San Francisco, Kathy Pham reflects on the importance of asking societal and ethical questions in product organizations and asks how teams and companies can be more accountable in the future. Kathy, who is a Fellow at Mozilla, Harvard, and MIT with over 15 years’ tech experience in product, engineering, data and leadership, asserts that product and ethics are increasingly important in a progressive society – the stakes are rising.

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Weak Development Team Data Visualization User Testing Product Research 99

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

First Round Review

SEPTEMBER 17, 2019

Sally Carson joined Duo as its first product design leader, just as the security startup was ratcheting into hypergrowth. Carson shares her roadmap for scaling the product design function, from advocating for design in an engineering-centric org, to setting up her team for success during rapid growth.

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Startups Roadmap Engineering 87

The Product Coalition

SEPTEMBER 20, 2019

Data-driven Product Management?—?Setting up User Analytics A quick start guide based on my experience in setting up a tracking and analytics framework for an early-stage consumer tech company. The first step towards a Data-driven mindset is to start collecting data. In this post, I write about the basics of “What to track” along with insights on selecting the right tools and metrics to analyze user data.

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Miro

SEPTEMBER 18, 2019

The danger of not giving feedback in a distributed teamDo you work in a distributed team? Soon there will be a 1 in 2 chance that you do, with over 50% of the workforce becoming distributed. Of course, this brings huge benefits: increasing productivity and efficiency, boosting morale, maximizing the recruitment pool, and even improving […]. The post The danger of not giving feedback in a distributed team appeared first on MiroBlog | A blog by Miro.

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