Sat.Mar 26, 2022 - Fri.Apr 01, 2022

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7 Different Product Roadmap Formats

The Product Coalition

There are many different types of roadmaps and different formats that roadmaps can take. Continue reading on Product Coalition ยป.

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How to run a product meeting and nurture your team culture

UX Studio: Product Management

If you want to know what the culture is like in a product team, you should visit one of their product meetings. The way they do the meeting will tell you everything. Who speaks at the meeting? How do they make decisions? What do they talk about? Is it technical details, customer insights or revenue and money? Do they talk about tasks and deadlines or blurry visions about the future?

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In Order To Succeed, Should Product Managers Become Smaller?

The Accidental Product Manager

Samโ€™s Clubs are getting smaller in order to compete better Image Credit: JJBers. If you were a product manager at Walmartโ€™s Samโ€™s Club , there is one thing that would keep you up at night: Costco. Youโ€™d know that your product development definition was broken because the customers that you wanted to come into your Samโ€™s Club stores all too often were heading over to shop at Costco.

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Mobile App Customer Sentiment: 2022 Customer Engagement Benchmarks

Alchemer Mobile

The following data and information is from our 2022 Mobile App Customer Engagement Report. Understanding consumer sentiment starts with gauging consumer emotion. Apptentiveโ€™s Love Dialog feature is used to gather the data, which starts with a simple โ€œyesโ€ or โ€œnoโ€ question: โ€œDo you love our company?” In 2021, 93% of all consumers who were prompted by a Love Dialog responded โ€œYesโ€ or โ€œNoโ€ rather than closing out of the prompt.

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Product Strategy Agility: How to Use Experiments and Options to Create Products Your Customers Love

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers arenโ€™t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

How do you set your business up for consistent, continuous growth? Itโ€™s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic.

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Regulated Products

The Product Coalition

Creating a product in a regulated industry has significant ramifications for product teams. Continue reading on Product Coalition ยป.

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Healthcare Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Healthcare App Subcategories: Medical, Fitness, Health Insurance. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Fitness (fitness tracking, nutrition, workout plans, etc.), and Health Insurance. “Regardless of what happens

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Introducing Intercom Surveys: Donโ€™t just ask for opinions, act on them

Intercom, Inc.

We are firm believers in the power of feedback here at Intercom โ€“ we seek it out, we offer it, and most importantly, we act on it. Thatโ€™s why weโ€™re so excited to announce the launch of our latest feature which embodies all of those sentiments โ€“ say hello to Intercom Surveys! Tailored online customer experiences are no longer optional. In fact, 80% of online shoppers are more likely to make a purchase when brands offer personalized experiences.

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Unifying agile processes for product teams: a case study

Mind the Product

Having regular product team meetings can help to dispel several logistical issues as it gives teams a chance to reflect and improve as a team. In this post, we'll go through different types of meetings to benefit your overall product strategy. [.] Read more » The post Unifying agile processes for product teams: a case study appeared first on Mind the Product.

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Toward a Unified Project Management Understanding

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

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Neve Customer Development in Practice

The Product Coalition

How Al Morris, Head of Client Services at This is Milk is applying a customer development mindset to design their edtech product, Neve. Continue reading on Product Coalition ยป.

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Customer Love Stories Podcast: Episode Five

Alchemer Mobile

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Bill Pearce, Assistant Dean and CMO at Berkeley Haas, to discuss all things customer love. Bill and Robi talk about why the Marvel universe creates passionate and loyal fans, how the Taco Bell Crunchwrap Supreme came to be, and much more. Connect with Robi here: [link]. Learn more about Apptentive: [link].

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Prioritization is a Political Problem as Much as an Analytical Problem

Mironov Consulting

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our (hidden) assumption is that choosing the objectively best work is hard, but getting organizational buy-in is not so hard.  That once we have a brilliant answer, we can walk internal stakeholders through our logic and they will agree – bowing to our superior tools and intellect and data.

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Experimentation for product teams: Part 2

Mind the Product

Experiments are a quick and inexpensive way for product managers to validate and prioritise their ideas. In Experimentation for product teams: Part 1 we explore the types of experimentation product managers can use and at some of the pitfalls and challenges. But, to really understand experimentation, we want war stories! So, in this second part, we take [.

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Harnessing Mobile-Led Growth: The Case for Mobile App Performance

In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

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My Favorite Product Management Memes

The Product Coalition

And the kernel of truth behind them The world is a heavy place right now, I figure a moment of levity might help. I stumbled upon a bunch of product management memes while preparing for a talk. These memes are funny in their own right, but as with anything of this nature?โ€”?they are making fun of some real aspects of this job that are worth acknowledging and discussing.

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Questioning tech: The past, present, and future of survey tools

Intercom, Inc.

?. Last week, we introduced three brand-new products to help businesses drive customer engagement and growth. One of them was Intercom Surveys โ€“ a tool that connects you to valuable customer insights and enables you to turn those insights into action in real-time. Intercom Surveys was, curiously enough, the result of survey, one we had sent to our users to gather their feedback on one of our features.

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The Nature of Product

svpg

I spend so much of my time coaching, writing, and talking about how different it is to build products at strong product companies versus the rest. When a product person, or especially a product coach, has not yet had the good fortune to work on a strong product team at a strong product company, then. View Article. The post The Nature of Product appeared first on Silicon Valley Product Group.

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Marchโ€™s top product management content

Mind the Product

Itโ€™s been another busy month for the editorial team at MTP towers. Weโ€™ve brought you podcasts on moving from UX to Product, fireside chats, posts on experimentation, ProductTank write-ups on organisation behaviour and dysfunction, and much more. Hereโ€™s a recap of our most popular posts in March. [.] Read more » The post March’s top product management content appeared first on Mind the Product.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) arenโ€™t built for modern data platforms and donโ€™t work on modern architectures.

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Building your Brand Through Social Media

The Product Coalition

Your online persona can reflect your values and professional skills when you share content online. It doesnโ€™t matter if you only use social media occasionally. What you create, share or react to becomes part of this public narrative. You should put some effort and resources into your social media branding. According to most business and consumer marketers who know the statistics, social media is crucial to building a brand.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We’re fresh from our first virtual global event, New at Intercom. We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our

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On Uncertainty

The Product Guy

So, you want to be a product manager? You better make yourself comfortable with uncertainty. Watch and learn more from product management expert, Tanya Koshy.

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Keys to a successful product launch โ€“ Derek Osgood on The Product Experience

Mind the Product

What are the keys to a successful product launch, and how do you make sure you have all the right components upon release? We spoke to launch expert, Derek Osgood, to gain all of the key insights. [.] Read more » The post Keys to a successful product launch – Derek Osgood on The Product Experience appeared first on Mind the Product.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineersโ€™ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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Are You Doing Your Part To Save Planet Earth?

The Product Coalition

All product teams can play a role in sustainability initiatives. Here are a few examples… Continue reading on Product Coalition ยป.

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Littleโ€™s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take

Johanna Rothman

Joanie, a new VP Engineering, joined the company a couple of weeks ago. Her boss, the CEO, wants to know how long it will take engineering to finish all the projects. Joanie asked the various leaders these questions for every project in progress: When did you start this project? Are you still working on this project? If so, how long do you think this project will take?

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How a Morning Brain Dump Helps You Stay on Track All Day

Nir Eyal

Even when something is weighing on your mind, taking a minute to write it out can help you get the most out of your day. Hereโ€™s how. The post How a Morning Brain Dump Helps You Stay on Track All Day appeared first on Nir and Far.

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SUNDAY REWIND: Agile died while you were doing your standup

Mind the Product

Despite the successes Agile has brought us, Nate Walkingshaw believes that itโ€™s time to take our lessons from the approach and move on. In this Sunday rewind, we look back to when Nate explained whyโ€ฆ [.] Read more » The post SUNDAY REWIND: Agile died while you were doing your standup appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Google Password Manager is Epic

The Product Coalition

Was there ever really a time before Google Password Manager (GPM)? Ah, yes, 8 years ago…the memory is fleeting, 2015. GPM… what would I do… Continue reading on Product Coalition ยป.

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15 Good UX Examples For SaaS Every UX Designer Should Follow

Userpilot

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? If you’re looking for answers to these questions, keep on reading as we’ve got all the answers. In this article, we are looking at some really good UX design examples that will inspire UX designers. TL;DR. Great UX design helps users easily achieve their goals and complete their tasks without friction.

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Individual Contributor vs Engineering Manager โ€“ A comprehensive guide on expectations

ProductBoard

In my experience, ICs often wrongly assume Engineering Management is a step up the career ladder and something they are expected to pursue. Often the assumption is full of misconceptions around expectations, compensation, roles, and everyday duties. For instance, does an Engineering Manager make more money than a Senior Engineer? Good question – read on… Transitioning from Individual Contributor.