Feature-less Roadmap: The Balance Between Delivering Concrete Features vs. Planning with High-level Themes
Amplitude
AUGUST 27, 2019
Sat.Aug 24, 2019 - Fri.Aug 30, 2019
75 
Technical Product Leadership from Head to Toe
The Product Coalition
AUGUST 29, 2019
By Robert Elves, Senior Director of Product, Tasktop Continue reading on ProductCoalition.com ».
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Is Customer Feedback Really Making It to Your Product Roadmap?
Gainsight
AUGUST 30, 2019
As a customer success professional, you talk to your customers every day and gather a ton of feedback straight from the frontlines. This is real-time, super-rich data. It comes directly from the people who use your product—it’s gold! But … what happens to it? What’s really happening to product feedback? I dug into this burning question with customer success (CS) leaders at Pulse 2019.
Harnessing Mobile-Led Growth: The Case for Mobile App Performance
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In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.
How to Spot a Partial Product Manager
Mind the Product
AUGUST 29, 2019
What’s a partial product manager? We’ve all met one, and many of us have been one – a partial product manager is someone who holds the product manager title, but isn’t doing the full job. It can happen really easily, because great product management encompasses a great deal and is constantly evolving. I’ve categorized some common types of partial product managers to make it easier to identify and fix gaps.
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SaaS Product Roadmaps: Achieving Your Product Vision
bpma ProductHub
AUGUST 24, 2019
by Paul Ressler – Everything is progressing well with your SaaS product; you have your product vision and you have product market fit. What are the next steps to achieve success for your SaaS product? One important next step is a product roadmap.
Customer feedback strategy: How to collect, analyze and take action
Intercom, Inc.
AUGUST 28, 2019
There are many reasons an organization seeks out customer feedback. A support team will want to know if they were helpful, while a product team might need help prioritizing what to build next. Customer feedback is of obvious benefit to product managers, customer service employees, analysts, marketers, and pretty much anybody in your organization. Despite this, a recent study found a full 42% of companies don’t survey their customers or collect feedback.
Ask the Right Product Questions
The Product Guy
AUGUST 30, 2019
Guest Post by: Gregory Rakovsky (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Nis Frome ]. Finding the right product management job can be tough, as product management is a multi-faceted discipline that doesn’t lend itself well to classification. Regardless of title, be it Product Owner, Product Manager, or some other fanciful title, what a product person does in one organization may not be the same thing he or she does in another.
How to use the 5 Whys to Manage Stakeholders
Mind the Product
AUGUST 27, 2019
A few years ago, I worked with a client in a very hierarchical organization. Position and title were very important at the organization, and everything was done in strict accordance with operating procedures. My team had been brought in to teach a new way of working, and to show how it’s possible to move quickly. We quickly discovered what we were up against when we attempted our first small task: scheduling user interviews.
Embedded Analytics Insights for 2024
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Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format. To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.
10 must-read books for developing and shipping better products
Miro
AUGUST 27, 2019
10 must-read books for developing and shipping better productsProduct development is a highly cross-functional, collaborative process. As a result, knowing how to best navigate people and product obstacles is crucial to shipping faster, delivering the right products for users, and working better as a product team.We were curious what the core strategies are for tackling […].
Everything we’ve learned about scaling sales
Intercom, Inc.
AUGUST 29, 2019
? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy.
System-wide Thinking
The Product Guy
AUGUST 25, 2019
Managing upper management requires a special, broader, more inclusive way of thinking and communicating. Watch and learn more from product management expert, Amin Bashi.
You Don’t Own the Voice of the Customer by Tricia Wang
Mind the Product
AUGUST 30, 2019
Can putting a product into the world really be harder than launching a spacecraft? In her keynote at #mtpcon San Francisco, Tricia Wang, Co-founder of Sudden Compass, says it can. While launching a spacecraft seems more complex, it all boils down to math, and there is scant unpredictability in the calculations. But you have to deal with a lot of external complexities that are completely out of your control when you ship a product, so the end result is highly unpredictable.
Get Better Network Graphs & Save Analysts Time
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
6 Tips for App Developers to Maximize Mobile App Data Security
The Product Coalition
AUGUST 26, 2019
pyramidions.com If you think that the emergence of cutting edge security technologies and tools helped reduce security concerns, you are wrong. Actually, the same techniques are available to the hackers and all those behind the curtain malware producers as well. So, the latest security technologies actually work more like double-edged swords. This is why following best data security practices are so important for the mobile app developers and strategists.
Announcing ‘Intercom on Sales’ – our playbook for scaling a billion dollar business
Intercom, Inc.
AUGUST 26, 2019
Today we’re releasing a brand new book, Intercom on Sales. If you work at a high-growth company, you’ve likely heard the saying, “What gets you to $50 million won’t get you to $100 million.” You could swap in any numbers you’d like, and the sentiment would still hold true: scaling sales is incredibly hard. I joined Intercom three years ago to do just that, to take our nascent sales team to the next level.
Creating Creative Product Environments
The Product Guy
AUGUST 27, 2019
Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
The Next era of Technology by Marie Louise Gørvild
Mind the Product
AUGUST 30, 2019
Every year, for MTP Engage Hamburg, we invite speakers from outside the mainstream product scene and ask them to contribute an additional perspective to stimulate discussion among our audience. This year we were very pleased to welcome Marie Louise Gørvild , Director of Techfestival Copenhagen, to present her view on the profound influence of product managers and other people who make decisions in tech, and the responsibility that comes with it.
Understanding User Needs and Satisfying Them
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
TEI 244: 44 ways product managers can test ideas – with David Bland
Product Innovation Educators
AUGUST 26, 2019
Know how to test a product by measuring risk through desirability, viability, and feasibility. I’m someone who enjoys learning from books. I often find great tips I can apply from a good book, and that is just what I have for you. We are discussing a valuable new book titled Testing Business Ideas. It is full of practical experiments we can do as product managers to help us with problem-solution fit.
Top 5 Social Media Platforms in Japan 2019
freshtrax
AUGUST 27, 2019
To be successful in any market, properly marketing your business to the right audience and choosing the right marketing tactics are very important factors to consider. In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users. However, it’s important to remember that each social media platform caters to a different demographic and creates a unique experience for its users.
Alignment through OKR’s and Hypotheses
The Product Coalition
AUGUST 26, 2019
Credit Henrik Kniberg & Crisp When you start to scale and have multiple products and/or teams, alignment becomes paramount. The general trap is to try and control things to stop misalignment form every happening by adding many layers of bureaucracy?—?or as I like to call “forced-alignment”. This stifles creativity, does very little to keep your people motivated and usually degrades team velocity.
Don’t Worry About Being Cool with Petra Wille [Rebroadcast]
Mind the Product
AUGUST 27, 2019
We’re taking a short break from releasing new episodes for the month of August. We’ll be back with new interviews in September. But don’t despair! We’ve asked a few friends to pick some of their favorite episodes to re-broadcast in the meantime. This week’s pick comes from Mind the Product co-founder, Martin Eriksson. Martin Eriksson’s Pick.
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Diary Studies: A Complete Start-to-Finish Guide
dscout People Nerds
AUGUST 29, 2019
If you want see your participants up close and in-context—diary studies should be a part of your methodological toolkit. Here’s how to run one with fewer hiccups and more impact. .
How your User Adoption Strategy Will Improve LTV and Reduce Churn
Userpilot
AUGUST 28, 2019
If I asked you to think of the most important aspects of creating a successful SaaS product, you’ll probably think of solving a need, user onboarding techniques, and the all-important product-market fit. Well, I have another one in mind… Creating the perfect user adoption strategy. It may sound obvious but ensuring that your users fully adopt your product is essential to its success.
3 Steps to Creating an Attractive Value Proposition
UX Studio
AUGUST 27, 2019
The value proposition of a product provides one of the most important meeting points for user experience design and marketing. Although it deals mainly not with serving the customer but selling, it involves matching their needs with your product. Also, it usually gets better conversions and comes with additional benefits as well. It can set a common goal for your company, something easy to refer to when you have doubts on which feature to develop and much more.
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
User Experience Research and Usability Testing: When and How to Test Your Product
UserInterviews
AUGUST 29, 2019
Whether you’ve run a study before or are a complete beginner, this post is a great refresher on UX research supplemented by advice from our own learnings over the years.
Why aren’t customer analytics companies letting you connect to your data?
Indicative
AUGUST 26, 2019
Data Storage Has Changed. The data landscape has transformed dramatically over the past few years and major players in the analytics space are failing to keep up. Fifteen years ago when I started my first company, in order for us to understand customer behavior we had to buy servers, rack them, and pay dedicated software engineers to gain insights. The market has moved to a place where every company, big and small, is able to afford their own data warehouse in the cloud.
10 Weekly Habits of Product Managers That Make a Big Difference
The Product Coalition
AUGUST 29, 2019
Everyday, product managers all over the world open their laptops and prepare to take on the challenges of product development with their teams. There will be setbacks, there will be leaps ahead, and there will be moments of flowing innovation. In this hectic, yet intensely rewarding career, there are also many habits you can adopt that will help you in each hurdle, support each sprint and keep development moving forward.
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