November, 2013

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Are You a Business-Savvy Product Manager?

Daniel Elizalde IoT Blog

When I think of business acumen, the show Shark Tank comes to mind. If you are not familiar with it, I really recommend you check it out. The premise is that hopeful entrepreneurs pitch their company to a panel of 5 successful business people (a.k.a Sharks) in hopes of getting investment for their company. It’s very interesting to see the […] The post Are You a Business-Savvy Product Manager?

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Redefining the Customer Experience

TSIA

They say that you never get a second chance to make a first impression. This is especially true in the business world, where a bad customer experience can deter customers from purchasing from a specific brand or company. Building customer loyalty depends on creating friendly and professional interactions every time, regardless of the channel.

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What matters most (to investors)?

Product Manager in Heels

Occasionally, we have guest speakers at Babson College, and sometimes we get a really good guest speaker! Last week I had the pleasure of meeting Scott Friend from Bain Capital Ventures. He was extremely sincere and provided very useful feedback about what matters most to investors, and how he evaluates the pitches he receives. When evaluating a company to invest in, Scott listed several things that he focuses on: TEAM TEAM TEAM TEAM (do you get the point?

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How should product managers write requirements?

Product Manager in Heels

A requirement is a short statement of the problem. Everyone has different ways to write requirements. Products are becoming more focused on customer experience and who can get them to market the fastest, and companies who have the most effective requirements help get those products to market faster and with fewer defects. The key to writing good requirements is collaboration with your team, and iterative development.

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Product Strategy Agility: How to Use Experiments and Options to Create Products Your Customers Love

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers aren’t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

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The 360 Review Process

Product Manager in Heels

Last week, I recommended everyone complete a 360 review. Here are few of the benefits for doing 360 reviews. For the individual: increased self-awareness, discovering blind spots, understanding strengths, and taking ownership and control of own development. For the organization: improved communication, more open culture, improved team working and mutual understanding, and improved leadership skills / capabilities.