Sachin Rekhi

AUGUST 6, 2015

For years now in the valley we've been shunning the traditional approach to launching a startup: writing a formal business plan, pitching investors, assembling a team, launching a product, and selling it like hell because we've learned the hard way that more than 75% of all startups fail and we needed a more iterative approach that allowed us to learn from our failures and refine along the way.

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Pragmatic Marketing

AUGUST 12, 2015

There are plenty of discussions in the agile community about how agile teams work and develop over time. Often neglected or poorly understood is how that work makes its way from the customer to the team. Below is a blueprint for creating an effective and efficient flow of work. I’ve included details but also left it flexible enough to be customized for your company’s specific circumstances.

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Good Product Manager

AUGUST 17, 2015

Product Manager and Product Owner: One Person or Two? As more organizations adopt and look to optimize agile development approaches, one of the questions that is most pressing relates to roles and responsibilities — specifically, about how the role of product owner compares to the role of product manager. The underlying question that many are struggling with is, should the same person play the role of both product manager and product owner, or should these be two roles be filled by two different

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Rahul Abhyankar

AUGUST 18, 2015

Google recently promoted Sundar Pichai to the role of CEO. Naturally, this received a lot of press with many articles talking about Pichai’s journey from a middle class family background in India, his education at Indian Institute of Technology (IIT), Stanford and Wharton, and working at McKinsey and Google. No doubt, it is a remarkable story of progress.

Education 74

Education Technology Article Leadership 74

Advertiser: Aggregage

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

Management

Daniel Elizalde IoT Blog

AUGUST 25, 2015

I originally wrote this article as a guest post on MindTheProduct.com A failed launch is a terrible situation in which your product starts breaking or misbehaving as soon as it is launched into production. You and your team have spent the past few months planning and executing the requirements, but the day you launch to production, something goes wrong.

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Article Product Management Product Manager Management 62

Sachin Rekhi

AUGUST 16, 2015

In my previous post I detailed how I typically go about documenting the initial set of product/market fit hypotheses for an early stage startup and each of the key elements that are important to capture as part of it. Once you've done that, then the far more interesting work begins: validating whether there is in fact truth to each of your most uncertain hypotheses and iterating upon them to eventually find product/market fit.

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TSIA

AUGUST 28, 2015

At TSIA, we are dedicated to helping technology services organizations of all sizes stay on top of the latest best practices for growing and advancing their business. Our 30-minute TSIA Pulse webinars are a great way to hear directly from our research team about how emerging industry trends are affecting their respective service discipline, and what you can do to stay current.

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Good Product Manager

AUGUST 17, 2015

Product Manager and Product Owner: One Person or Two? As more organizations adopt and look to optimize agile development approaches, one of the questions that is most pressing relates to roles and responsibilities — specifically, about how the role of product owner compares to the role of product manager. The underlying question that many are struggling with is, should the same person play the role of both product manager and product owner, or should these be two roles be filled by two different

Workshop 60

Workshop Research Software Feedback Software Product Management 60

DISQO

AUGUST 14, 2015

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. But if a weekly cadence for learning is your thing, then you’ll want to subscribe to these newsletters that rain expert resources on your inbox frequently.

Product Research 40

Product Research User Testing Product Management Product Manager 40

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In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

Customer Experience

Bruno Bergher's Writing

AUGUST 12, 2015

My work these days (at the time of writing) involves spending a lot of time with early stage companies, where we’re racing against the clock to turn bold new ideas into usable products, and see if they work. It’s a land where you’re knee-deep in ambiguity, and surrounded by a sea of unanswered questions….

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The Product Coalition

AUGUST 9, 2015

I confess my ignorance when it comes to keeping a pet like a dog or a cat nevertheless the joy of playing with someone else’s pet dog when I was a kid remained as part of my fondest memories. The cats I encountered somehow weren’t just as attached or affectionate as dogs. They were very objective driven if I were to find a succinct description. For instance as I observed, they would come to people only when there is food in sight.

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User Testing Customer Experience Product Research Branding 60

Sachin Rekhi

AUGUST 3, 2015

During my sabbatical I knew I wanted to make health and fitness my #1 priority. This was important to me as it's something that I've always said I wanted to do, but have never truly prioritized. My career has always been my #1 priority. And I get incredibly obsessed with just that, leaving little room for other such important priorities. This time was going to be different as I had very proactively put my career on hold temporarily in an effort to create some real space for me to focus on health

Data Visualization 88

Data Visualization Testing Travel Reporting Tools 88

TSIA

AUGUST 27, 2015

Last week I attended the CRM Evolution Conference in New York, which is always a good show to hear the latest trends in marketing, sales and service automation. I gave presentations on social support with B2B companies, and the impact of mobility on field service , as well as participating in a panel discussion on launching and managing successful communities.

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Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format. To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.

Data Visualization

Innovatemap

AUGUST 20, 2015

It's no secret that tech companies are on a constant hunt for software programmers. But these firms are also clamoring to get product.

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DISQO

AUGUST 14, 2015

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. But if a weekly cadence for learning is your thing, then you’ll want to subscribe to these newsletters that rain expert resources on your inbox frequently.

Product Research 40

Product Research User Testing Product Management Product Manager 40

UserTesting

AUGUST 18, 2015

If you’re a product manager, the pressure is on. Whether you’re working on an early product at a young startup or you’re in charge of a well-established product at a more mature company, it’s your job to satisfy the needs … The post 24 Expert Articles and Resources for Product Managers appeared first on UserTesting Blog.

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Article Product Management Product Manager Management 38

Sachin Rekhi

AUGUST 28, 2015

Today's best products not only solve a clear pain point, but do so while understanding, eliciting, and amplifying the emotions of the consumer. The gold standard of this is Apple , whose products are not only useful, but delight us, surprise us, amaze us, and elicit incredible emotional responses. Yet designing such products is no easy task, requiring product designers to bring deep emotional intelligence into their product and product design process.

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Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

Sachin Rekhi

AUGUST 23, 2015

One of the most critical aspects of finding product/market fit in the earliest stages of a startup is identifying and targeting your ideal customer. I find though that many startups don't give this task as much attention as it deserves. Sure, coming up with an initial hypothesis of a high level ideal customer description is easy. But the challenge often is that these descriptions are not nearly as specific and narrow as they need to be to be actionable for the business.

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TSIA

AUGUST 20, 2015

When it comes to choosing the best method for growing your maintenance and IT support revenue, there are several viable options available to you. In this infographic, we’ve used the data from the 2015 TSIA Service Revenue Generation Benchmark Study to offer up three levers you can pull to increase your revenue.

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Data Visualization 40

TSIA

AUGUST 18, 2015

In our previous blog post , we shared an extraordinary earnings report from GE that highlighted the revenue-generating capability of IoT by combining smart, connected products with smart services. When GE Aviation collects 5,000 data points per second from “tip to tail” sensors , the knowledge gained from analyzing the data can drive condition-based maintenance, fuel savings, and risk reduction, all of which result in greater bottom-line profitability for their customer and increment

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TSIA

AUGUST 17, 2015

When I first began publishing research on customer communities as a self-service channel in 2004, few companies had a community, and most were afraid of the “free-for-all” nature of discussion forums, fearful of what customers might say. Today, communities are a critical channel in supporting customers (and partners), allowing expert customers to answer other users’ questions and weigh in on any issue based on their own unique experiences.

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Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

DISQO

AUGUST 14, 2015

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. But if a weekly cadence for learning is your thing, then you’ll want to subscribe to these newsletters that rain expert resources on your inbox frequently.

User Testing 40

User Testing Product Management Product Manager Research Software 40

TSIA

AUGUST 11, 2015

With the industry rapidly evolving and changing, the education services organization of the future is likely to look different than the current model. But what will the education services organization of the future look like, and what is the best strategy for transitioning from current to future state? To help answer these questions, I’m providing a snapshot of my 2015 Education Services Strategy Block.

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Education Strategy Framework 40

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. But in the last couple years we’ve seen an emergence of some really high-quality ones you can’t miss. While there’s no doubt a number of industry-specific conferences for product teams, we’ve focused primarily on industry-agnostic ones for this list.

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Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. But in the last couple years we’ve seen an emergence of some really high-quality ones you can’t miss. While there’s no doubt a number of industry-specific conferences for product teams, we’ve focused primarily on industry-agnostic ones for this list.

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Events User Testing Product Research Data Visualization 40

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Data Visualization

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. But in the last couple years we’ve seen an emergence of some really high-quality ones you can’t miss. While there’s no doubt a number of industry-specific conferences for product teams, we’ve focused primarily on industry-agnostic ones for this list.

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Events User Testing Data Visualization Product Management 40

TSIA

AUGUST 6, 2015

Each day, I talk to members of TSIA’s Customer Success and Support discipline , and while the topics of those conversations are unique to each member, I have noticed some common struggles. This year alone, I have seen more members set up customer success organizations than ever before, which confirms what we already know: customer success is not just a growing trend, but is here to stay.

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User Testing Testing Management Management 40

UserTesting

AUGUST 13, 2015

More and more companies are learning that in order to stay competitive, they need to be investing in user experience, but they don’t necessarily know what it means. The good news is, there’s never been a better time to learn … The post What is User Experience? appeared first on UserTesting Blog.

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Customer Experience User Experience User Testing Blog 37