Tue.May 16, 2023

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The power of user-centered design: Putting your customers first

Mind the Product

In this article, UX Consultant, Roxanne Rosewood, explores the power of user-centered design and its impact on product development. Read more » The post The power of user-centered design: Putting your customers first appeared first on Mind the Product.

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Cracking the Code of Product Prioritization: Beyond Impact vs. Effort

The Product Coalition

Product Success through Nuanced Prioritization Strategies Continue reading on Product Coalition »

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Moving from service-led to product-led – Kirsten Mann on The Product Experience

Mind the Product

Tune into our conversation with Kirsten Mann, CPO at Prospection to hear her key lessons learned from moving the organisation from services-led to product-led. Read more » The post Moving from service-led to product-led – Kirsten Mann on The Product Experience appeared first on Mind the Product.

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Top 13 SaaS Customer Engagement Trends 2023 to Follow

Userpilot

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Let’s start!

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Product Strategy Agility: How to Use Experiments and Options to Create Products Your Customers Love

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers aren’t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

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Product Owners and Product Managers: How They Work Together

Gocious Blog

Product managers and product owners each have distinct roles within their companies. Yet, they share a common goal of creating products that both solve problems for their customers and delight them. While their roles differ, their ability to work together is essential to ensure that the product teams meet their goals.

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ProductCraft Is Moving, but Our Content and Mission Will Live On

ProductCraft

You know the phrase: All good things must come to an end. So it’s with mixed emotions that we’re letting you know that the ProductCraft site will be sunsetting this Thursday, May 18. Mixed, because although we’re sunsetting the site, the wonderful content our writers and community have produced over the years will live on—and. Read more » The post ProductCraft Is Moving, but Our Content and Mission Will Live On appeared first on ProductCraft by Pendo.

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Paul Chen - Testing With All Audiences, Sentiment, and What Customers Value

Centercode

In this episode, Mattel's Paul Chen dives into his past experience at Microsoft with the Surface product launch and demonstrates his passion for developing and designing products to help the next generation explore the wonders of childhood.

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Evolution of our Customer-Facing Roadmap

ProductPlan

The only constant is change. We know the saying, but more than that, we live the saying. ProductPlan has consistently seen changes over the past 12 months, and our very own product roadmap has been a part of that journey. We’ve seen a little bit of everything, and the customer-facing roadmap has been critical during these changes. As annual planning took shape, it became clear the 2022 customer-facing roadmap needed to evolve.

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How to Leverage Disruption in Experimentation | Ben Labay

AB Tasty

Ben Labay outlines essential frameworks for a more strategic, tactical and disruptive approach to experimentation With two degrees, in Evolutionary Behavior and Conservation Research Science, Ben Labay spent a decade in academia with a wide-ranging background in research and experimentation dealing with technical data work.

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Toward a Unified Project Management Understanding

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

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How to Build a Product Portfolio Roadmap | Productboard

ProductBoard

Successful product leaders know that nothing should be designed or built in isolation. They prioritize rallying teams around a product vision, and attracting buy-in from stakeholders to champion products for users while advancing business goals. One way product leaders achieve this is through the use of a product portfolio roadmap, a strategic communications tool that illustrates the steps needed.

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Embedding Self-Service BI in React Apps with Node.js

Reveal

Reveal Embedded Analytics In today’s data-driven world, integrating dashboards and analytics capabilities directly within SaaS applications is a must. There are many benefits to embedding analytics , including quicker time to market, increased productivity and performance, and growth of profits. Embedding analytics into your React applications brings relevant and timely insights right within your user’s workflow, promoting a data-driven culture and encouraging more analytical thinking.

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These FAQs from Product Managers May Surprise You

dscout People Nerds

Understanding your product managers is key to a successful research relationship. Read some of their burning questions.

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Supercharge Your Product Team with Generative AI: The Recap

Amplitude

Key insights from Ofir Natan's talk at the European Chief Product Officer Conference, discussing how generative AI can revolutionize product management.

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Harnessing Mobile-Led Growth: The Case for Mobile App Performance

In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

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Audition Research Participants First with Screener Surveys

dscout People Nerds

Not all participants are created equal. Here’s how to screen out the wrong ones before it’s too late.

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Gantt Charts: The Project Management Tool You Need to Know

airfocus

Gantt charts are very popular in project management, but should product managers use them? And if yes, how? This blog will answer all your questions about using Gantt charts in product management.

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Value Metrics Guide for SaaS Companies

Userpilot

What are value metrics? Why do they matter? And how to find them? These are the key questions that our guide answers. We also examine a few examples of how companies use value metrics in their pricing strategy. Let’s dive in! TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop

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An Essential Guide to Customer Experience Analytics for SaaS

Userpilot

How can customer experience analytics help you achieve product growth ? According to a research study by Zendesk, 52% of customers will defect to competitors after having a single bad experience. Therefore, meeting customer expectations with each experience with your product is crucial. In this article, we’ll guide you on how you can leverage customer experience analytics to grow your SaaS business.

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Embedded Analytics Insights for 2024

Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format. To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.

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SaaS Email Marketing: 12 Strategies for Successful Campaigns

Userpilot

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. In this guide, we’ll go over the reasons why email marketing is important and showcase 12 SaaS email marketing strategies that you can use for your own email marketing campaigns.

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How to Provide Contextual Help Using UX Patterns

Userpilot

Ever wondered how you can implement contextual help that meets customers right at their point of need? Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. This article examines what contextual help is, why it’s necessary for SaaS companies, and how you can implement it in your product.

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