Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

UX Planet

FEBRUARY 5, 2024

ChatGPT transforms a complex concept into a simple icon Using icons is an excellent way to explain concepts visually so the user can understand the information on the screen without words. In some cases, choosing an icon is easy, such as explaining to a user how to add a t-shirt to the favorites on an e-commerce shop.

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ChatGPT Artificial Inteligence Data Visualization Analytic Tools 52

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. But let’s focus on customer feedback first.

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Customer Feedback User Testing Feedback Software Artificial Inteligence 52

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

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ChatGPT Feedback Software User Testing Customer Experience 78

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. Let’s dive in and navigate the future of research together!

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Data Visualization Research Software Product Research Analytic Tools 97

ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. However, even if you’re sick of hearing about this already notorious artificial intelligence tool’s strange adventures, it’s likely here to stay, and we’re only scratching the surface of the impact of this cutting-edge technology. I know what you’re thinking. The premise is simple.

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ChatGPT Research Software Artificial Inteligence Reporting Tools 52

Crafty CTO

MARCH 17, 2023

Today’s acceleration is happening in the AI subspace I call Text AIs , which are based around Large Language Models (LLMs). The most famous Text AI is OpenAI’s ChatGPT, initially released just four months ago–though in the current mode of acceleration, those four months seem like ages.

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends.

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Data Visualization Artificial Inteligence Analytic Tools Research Software 119

The Product Cafe

DECEMBER 16, 2022

Comic of the week 💬 Source: [link] Before we get into the implications of ChatGPT, let’s first address the elephant in the room: What is ChatGPT? ChatGPT is an AI-based chat tool created by the Artificial Intelligence company, OpenAI.

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ChatGPT Research Software Reporting Tools Artificial Inteligence 52

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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Analytic Tools Data Visualization User Testing Reporting Tools 89

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team. The ChatGPT version does everything for you. Why make it harder?

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ChatGPT Feedback Software Customer Experience Customer Feedback 86

Userpilot

DECEMBER 21, 2023

is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation.

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Research Software Artificial Inteligence Technical Review Technology 81

Mixpanel

APRIL 12, 2024

As it happens, this is an area where artificial intelligence is advancing quickly. I was excited to get in touch with artificial intelligence and neuroscience researcher Ian Eisenberg to pick his (human) brain about this. How do you define artificial intelligence? Building is decision-making.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction.

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Data Visualization Analytic Tools Research Software Artificial Inteligence 74

UX Studio

OCTOBER 4, 2023

Today artificial intelligence is everywhere. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this.

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Artificial Inteligence UX Research Software Data Visualization 72

UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. Dovetail AI Source: www.dovetail.com/ai 5.

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Research Software Feedback Software Data Visualization User Testing 88

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. USERS: Explain to ChatGPT who the users you design for are. USERS: Bank account managers.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 74

Lenny Rachitsky

APRIL 9, 2024

That the programming language is human. This is the miracle of artificial intelligence.” I once defined the job of a product manager as to “ deliver business impact by marshaling the resources of your team to identify and solve the most impactful customer problems. Everybody in the world is now a programmer.

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Data Visualization ChatGPT Research Software Product Management 117

The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online.

Data Visualization 78

Data Visualization ChatGPT User Testing Customer Feedback 78

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. 1 Fake AI — Deception and Phishing : Fraudsters can use AI techniques to emulate human behavior, such as producing content, interacting with users, and manipulating people. We are already aware of these issues.

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Research Software ChatGPT Data Visualization Systems Review 113

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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Data Visualization Analytic Tools Research Software Customer Experience 87

Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. your goals should really come from your customers and team. What hasn’t?

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Education User Testing Reporting Tools Data Visualization 52

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.  that can be labeled AI or machine learning or LLM-ish or generative. 

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Data Visualization Artificial Inteligence Technical Review User Testing 76

The Product Coalition

JUNE 14, 2023

As students increasingly turn to platforms like YouTube to learn complex concepts, they face similar limitations in interactivity and personalized learning experiences. Everyone has their own way of learning. This is where the impact of Artificial Intelligence (AI) on education becomes significant.

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Education Feedback Software Research Software Data Visualization 106

The Product Coalition

JUNE 18, 2023

This is a significant milestone in finalizing the world’s first comprehensive law on artificial intelligence. For budding AI creators, this is a crucial moment akin to a high student moment familiarizing themselves with the exam format of a prestigious college entrance test. They have classified compliance under four categories.

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Research Software Artificial Inteligence Systems Review User Testing 110

UX Planet

JANUARY 29, 2024

Soon, the design team will likely need to train an artificial intelligence system. They will also train a machine to produce screens based on typography, color, components, and design system guidelines. Here is an example of a test I did with ChatGPT. Here is an example of a test I did with ChatGPT.

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Analytic Tools Systems Review Data Visualization ChatGPT 82

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. But many customers are dissatisfied with service bots.

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Data Visualization Research Software Analytic Tools Reporting Tools 52

Department of Product

SEPTEMBER 28, 2023

Despite Microsoft being a major investor in OpenAI to the tune of $10 billion with a reported 49% ownership, Corporate Vice President and head of Microsoft Research Peter Lee is reportedly leading a team of roughly 1,500 researchers to create conversational AI that is smaller in size and costs less to operate.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

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Data Visualization Research Software Analytic Tools Customer Experience 64

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. To test this, we quickly got down to work. The ability of GPT-3.5 But basically, we feel that the GPT-3.5 Fergal: Yeah, I think it has.

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Generative AI Customer Experience ChatGPT Artificial Inteligence 129

UX Studio

MAY 23, 2024

Learning and education are fundamental to our lives, yet millions around the world lack access to quality learning opportunities. While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. Enhancement or transformation?

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Education Research Software Reporting Tools Feedback Software 45

Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5%

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. This is becoming true in the world of customer success (CS), where Customer Success Managers (CSMs) are unlocking the power of AI to do more with less.

Data Visualization 52

Data Visualization Artificial Inteligence Customer Feedback Analytic Tools 52

The Product Cafe

APRIL 26, 2023

I come in many shapes and sizes, and I'm essential for discovering what the customer desires. Marketers can use this opportunity to connect with consumers by tailoring content to their current needs and interests. Well, through the power of Artificial Intelligence, of course!🤖 And how are they doing it, you ask?

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Product Research Artificial Inteligence Feedback Software Data Visualization 52

UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. This approach contradicts the Double Diamond model, which prioritizes user needs first. On the contrary, User Research and Discovery are more critical than ever for delivering real value.

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Product Research Research Software User Testing Analytic Tools 63

UX Studio

JUNE 25, 2023

By using the Button widget, designers can simplify their workflow and make their Figma files more user-friendly for everyone who accesses them. It not only saves you time and effort, but it also offers customization options to make the button fit your specific needs. Either add a URL or navigate to a selection of frames.

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Feedback Software ChatGPT User Testing Customer Experience 51